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Thread: Getting error message “Printer Cartridge “in Photosmart C5280

  1. #1
    Join Date
    Jan 2011
    Posts
    77

    Getting error message “Printer Cartridge “in Photosmart C5280

    Hopefully someone over here will be able to help me; I have an error message that says in the title: "printer cartridges" and then the text says: "See the printer documentation." Very frustrated about this, but I checked back and there were pieces of a finished piece of A4 which get stuck there. So I left everything I could find that it was not making any issue, but I do not know why I still had the same error message. I have not tried new cartridge but I feel the merger could be harmed by the paper jam, So regarding the same I just wanted to check with people who know about printers! If someone can give me some idea of what is happening inside my printer would be much appreciated.

  2. #2
    Join Date
    May 2009
    Posts
    637

    Re: Getting error message “Printer Cartridge “in Photosmart C5280

    I feel that you are receiving an error message "printer cartridges" - refer to printer documentation "
    • So for that you have to first Make sure that you are using cartridges Genuine
    • After that you just confirm that the tape has been removed from the cartridge. If the tape has not been removed, do so now
    • After that you just confirm that you are using ie compatible cartridges. Black ink cartridge HP inkjet 74, inkjet HP 75 tricolor ink cartridge

  3. #3
    Join Date
    Oct 2010
    Posts
    64

    Re: Getting error message “Printer Cartridge “in Photosmart C5280

    I also go through the same problem. Recently I am making use of the original HP cartridges. And regarding the same when I asked them. So I unable to get any solution from their side. I have then type cartridges (74 and 75) and even replaced the color cartridge for the reason that I was running out of ink. I am still receiving the message "Printer Cartridges" "See the printer documentation." For the past few days I have been sending an email I require to print myself so that you are able to print from my desk to the printer, but I will not continue for long, If I cannot get this resolved soon, printer is going to the landfill and when it get replaced, I will think twice regarding what the printer of the brand to put back it along with this printer which was the very annoying according to me than any other printer.

  4. #4
    Join Date
    May 2009
    Posts
    543

    Re: Getting error message “Printer Cartridge “in Photosmart C5280

    I have solution for the same and for that you have to just follow the steps:
    Without turning the printer off, unplug the USB cable from the back of the device.

    • Remove the cartridge from the device.
    • Wait until the message "Insert cartridge" appears on the control panel.
    • Unplug the power cord from the back of the device.
    • Wait 60 seconds.
    • Reconnect the power cord. If the device does not turn on automatically, press the Power button.
    • Reinsert the cartridges and close any door that may open the device.
    • If you are prompted to print a calibration page, do so.
    • Reconnect the USB cable to the back of the device, and then try printing again.

  5. #5
    Join Date
    Oct 2010
    Posts
    52

    Re: Getting error message “Printer Cartridge “in Photosmart C5280

    Hello, I can post here because I have a problem with my printer HP Photosmart C5280. Indeed I cannot print from either my computer or the printer itself when I print a report. As for the printer screen displays the following message:
    "/" \ Print Cartridges See the printer documentation "
    This problem occurred overnight two days ago because I could still print. Thank you for your reply.

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