PC crashes when I encode DVD

**Blazej** · 24-04-2009

My problem with my PC is that I just formatted my PC, but I realized that when I encode a dvd, my pc crashes after some seconds.

I tested with 2 encoding software but the same result.

I did a search and saw that it could come from memory. So I removed a memory strip and it no longer crashes. I thought that was my ram strip faulty but I tried another and it reappeared.

Conclusion, with a single strip I can encode without crashing, as soon as I use the 2nd strip, crash ..

What might be the problem?

**SANDESH49** · 24-04-2009

To start with do a memtest on each of your RAM strips. After memtest, download occt and do a cpu test to see if the temperature is not too high. Before making a occt, what are idle temperatures? Otherwise probability may be ram/ram slot faulty.

**Blazej** · 24-04-2009

Thank you for your answer

CPU temperatures are normal, not more than 50°

If this ram slot is faulty, is there a solution?

**samar69** · 24-04-2009

Originally Posted by Blazej

If this ram slot is faulty, is there a solution?

Either you change slot to plug in your ram (so it will rest on the unused slots in running).

Either you buy a new strip with larger capacity to replace both and the branch that operates the slot.

Either you change the motherboard.