I just bought a multi-function printer HP Photosmart C4585. I installed yesterday on 2 pc without worry. I need to install it on another laptop, and there is failure. Yet, nothing different from the other PC 2: even Windows XP SP2 on Dell PCs. I think this is the configuration of XP that is blocking the process. during the intallation procedure, a first window "Hardware Wizard" opens, and the pilot is well recognized C4500 series. he moved.
shortly after, a new window "Hardware Wizard" opens, and the recognition of the driver is in check (supports USB printing). Driver Error Message not signed or signature of the driver not recognized by XP ...
I called HP which made me uninstall it in depth, turned off all firewalls and antivirus, and then completely reinstalled. but i got same result
Can some one help me ?
Thanks
Bookmarks