How to Reactivate License for Tally.ERP 9

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The steps to reactivate a license are simplified to a single step process by enhancing the user experience. The process of unlocking the license file has been removed and the options to reactivate a single site, multi-site license and Work in Temporary License Mode have been completely eliminated.

While reactivating, Tally.ERP 9 prompts the user to enter the E-Mail ID of the Administrator and password to reactivate a single site license or to enter the E-mail ID of the Site Administrator and password to reactivate the respective multi site license.

You can use this option for subsequent activation of Tally.ERP 9 on the same computer or another computer. To reactivate Tally.ERP 9 you should have activated the Tally.ERP 9 license earlier and then surrendered the license for any one of the following reasons

• Make changes to the Hardware of your computer
  
• Reinstalled operating system on your computer
  
• Use Tally.ERP 9 on another computer

To reactivate a license follow the steps shown

In the Startup screen

• Select Reactivate License

The Reactivate License form appears

• Enter the E-Mail ID of the Site/Account Administrator to reactivate the License.
  
• Enter the required password.

The completed Reactivate License form appears as shown

The Reactivate License Resolution screen appears as shown.

• Select the required site from the List of Sites displayed

Tally.ERP 9 searches for the availability of Internet Connectivity on your computer. On successfully finding the internet connection the system proceeds to activate the license online which is explained in Online Activation section.

On detecting any one of the issues/errors listed below while searching for an Internet connection on your computer, Tally.ERP 9 provides the user with the possible solution for the issue/error. The user needs to resolve the issue/error and proceed to activate the license using the online mode. In case the issue or error remain unresolved, the user needs to activate the license using the offline method.

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Issues/Errors detected while searching for the Internet Connection

• Internet connectivity is not established/not working/unavailable.
  
• Outbound connectivity is blocked
  
• Invalid entry in the hosts file
  
• Connection Time Out
  
• Connection Refused
  
• Network is disabled
  
• Could not find the IP Address
  
• Sending / Receiving failed

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Offline Activation

Tally.ERP 9 displays a Communication Error, System Error Code along with the Reasons for Failure, Possible Solutions and What to do now? (Actions).

• Select Continue in Offline mode
  
• A message indicating the Offline Activation Request file tally_req.lic has been Created Successfully! appears. The license request file titled tally_req.lic is generated and stored in the default Tally.ERP9 folder.
  
• Copy the tally_req.lic file onto a pen drive/CD and paste the file into the Tally.ERP9 folder on a computer that is connected to the Internet and Tally.ERP 9 installed. Here Tally.ERP 9 could be running in Licensed or Educational mode.
  
• Start Tally.ERP 9 on this computer

The Startup screen appears as shown

1. Select Send External Request and press Enter
   
2. Tally.ERP 9 displays a message Offline Response File Tally_resp.lic Generated Successfully. The Tally_lck.lic is created and stored in the default Tally.ERP 9 directory.
   
3. Tally.ERP 9 displays a message Offline Response File Tally_resp.lic Generated Successfully. The Tally_lck.lic is created and stored in the default Tally.ERP 9 directory.
   
4. Copy Tally_resp.lic and paste it to the to the default Tally.ERP9 folder of the computer where Tally.ERP 9 needs to be activated

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Online Activation

Tally.ERP 9 displays the Reactivation Successful message which appears as shown.

On successful reactivation the Gateway of Tally screen appears as shown