How to Activate Multi-Site License for Tally.ERP 9

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A Multi-Site license is more than one installation of Tally.ERP 9 Silver or Gold activated on different machines or locations using the same serial number. The location or the machine where Tally.ERP 9 is activated is called Site and each site is given an unique identification by the user which is termed as Site ID. Various sites belonging to an entity are grouped together to form a Multi-Site Account. The account is identified using an unique Account ID which is created using your valid E-Mail address. The associated Tally Partner has to create the Account ID before activating the multi-site licenses.

After installing Tally.ERP 9 Silver or Gold edition on your computer you can now activate a Multi-Site. Prior to activating the site license it is essential to login as a user with Administrative Rights or as an Administrator. In the activation form you need to provide the License Serial Number and Activation Key, Site ID, and Email ID of the Account and Site Administrator.

To activate the Multi Site license follow the steps shown:

In the Startup screen

• Select Activate

The Activate License form appears as shown:

• Press F2 or click F2: Multi Site

The Activate Site License form appears

• Enter the License Serial Number in the Serial Number field.
  
• Enter the Activation Key in the Activation Key field.
• Enter the required Account ID in the Account ID field. For multi-site activation the Account ID is created by associated Tally partner.
  
• Enter a unique name for the site to be activated in the Site ID field. The Site ID enables you to distinguish between locations where Tally.ERP 9 is activated.
  
• Enter your valid E-Mail address in the E-Mail ID of the Site Administrator field. The License Key, Password and account related information are mailed to Site Administrator's E-Mail ID.
  
• Ensure that you re-enter the same Email ID in Repeat (E-Mail ID of the Site Administrator) for the purpose of confirmation.

• Press Enter to activate a Multi-Site License.
  
• Tally.ERP 9 searches for the availability of Internet Connectivity on your computer. On successfully finding the internet connection the system proceeds to activate the license online.
  
• On detecting any one of the issues/errors listed below while searching for an Internet connection on your computer, Tally.ERP 9 provides the user with the possible solution for the issue/error. The user needs to resolve the issue/error and proceed to activate the license using the online mode. In case the issue or error remain unresolved, the user needs to activate the license using the offline method.
  
  

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Issues/Errors detected while searching for the Internet Connection

• Internet connectivity is not established/not working/unavailable.
  
• Outbound connectivity is blocked
  
• Invalid entry in the hosts file
  
• Connection Time Out
  
• Connection Refused
  
• Network is disabled
  
• Could not find the IP Address
  
• Sending / Receiving failed

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1. Online Activation


Tally.ERP 9 displays the following message indicating the activation request has been processed.

• The Tally_lck.lic file is generated and resides in the default Tally.ERP9 folder

In order to get the license, the locked license file has to be unlocked by providing the License Key which is emailed to the Site Administrator's Email ID provided. To unlock the license file you can proceed to the section titled Procedure to Unlock License File


2. Offline Activation

Tally.ERP 9 displays a Communication Error, System Error Code along with the Reasons for Failure, Possible Solutions and What to do now? (Actions).

• Select Continue in Offline mode
  
• A message indicating the Offline Activation Request file tally_req.lic has been Created Successfully! appears. The license request file titled tally_req.lic is generated and stored in the default Tally.ERP9 folder.
  
• Copy the tally_req.lic file onto a pen drive/CD and paste the file into the Tally.ERP9 folder on a computer that is connected to the Internet and Tally.ERP 9 installed. Here Tally.ERP 9 could be running in Licensed or Educational mode.
  
• Start Tally.ERP 9 on this computer

The Startup screen appears as shown

• Select Send External Request and press Enter
  
• Tally.ERP 9 displays a message Offline Response File Tally_resp.lic Generated Successfully. The Tally_lck.lic is created and stored in the default Tally.ERP 9 directory.
  
• The Unlock License Key to activate the Tally.ERP 9 license and the Password are mailed to teh Site Administrator's E-Mail ID provided in the Activate Site License form.
  
• Copy Tally_resp.lic and paste it to the to the default Tally.ERP9 folder of the computer where Tally.ERP 9 needs to be activated.
  
• Start Tally.ERP 9
  
• Proceed to section titled Procedure to Unlock License File

Or

• You may try resolving the issues shown with the possible solutions and continue activating the license in online mode

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Common Procedure to Unlock License


It is essential to access your mail and retrieve the unlock key before proceeding to unlock the license file.

• In the Startup screen select Unlock License

The Unlock License screen appears

• Type the Unlock Key retrieved in unlock field or copy the unlock key from the email received and press Ctrl+Alt+V to paste the unlock key.

On successfully unlocking the license file, Tally.ERP 9 displays the following message

On starting Tally.ERP 9, the License Serial Number and Account ID are displayed under the Version and License tab of the information panel respectively.