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Thread: Recruitment in Delhi Metro Rail Corporation Limited

  1. #1
    Join Date
    Apr 2008

    Recruitment in Delhi Metro Rail Corporation Limited

    Recruitment for the Posts of Executive Trainees & Customer Relations Assistant

    Delhi Metro Rail Corporation (DMRC), a joint venture company with equity participation from Govt. of India and Govt. Of National Capital Territory of Delhi has been entrusted with the responsibility of implementation of the rail based Mass Rapid Transit System for Delhi.

    Applications are invited from young, dynamic and motivated persons of Indian nationality for the post of Executive Trainees (DMRC, Bangalore Metro & other metros) and Non-Executive posts ( CRA ) in DMRC.

    Last date of application: 14/04/2009
    application form

  2. #2
    Join Date
    Apr 2008

    Re: Recruitment in Delhi Metro Rail Corporation Limited

    ( A ) Instructions for Executive Trainees

    Training :

    Selected candidates will be sent for one year ‘Post Graduate Diploma Course’ in “Metro Technology and Management” at IIT/Delhi. During the above course, the trainees will be paid a stipend of Rs.20000/- p.m. Accommodation facility for self only will be arranged by DMRC during the period of the course at IIT/Delhi.

    Induction :

    On successful completion of the course, the trainees will be inducted as Assistant Manager in DMRC in IDA pay scale Rs.11000-350-15200/- (likely to be revised based on second Pay Committee’s report for IDA pay scales). Those opting for other Metros will be absorbed as Assistant Manager in prevailing pay scales. The Trainees who secure more than 60% marks during the PG Diploma Course will be granted two advance increments in Assistant Manager’s grade, while those who secure less than 60% marks will be granted only one advance increment at the time of induction. Such of candidates who do not complete the course or do not secure the minimum pass marks in the PG Diploma course at IIT/Delhi will not be inducted in DMRC/ other Metros. They will have to pay a bond amount of Rs. 5 Lakhs to DMRC/ other Metros towards training cost. Those candidates who successfully complete the course but do not join DMRC/ other Metros, their candidature will lapse and they will also have to pay an amount of Rs.5 Lakhs to DMRC as bond amount.


    The inter-se seniority of the Executive Trainees in the concerned discipline at Assistant Manager level shall be decided based on the overall performance at the Post Graduate Diploma Course at IIT/Delhi. Their seniority upon absorption will count retrospectively from the date of start of the course at IIT/Delhi.


    After induction as Assistant Manager, they will be on probation for a period of two years. After successful completion of probation they will be confirmed.

    Bond & Notice Period:

    Before joining the course, they will have to execute a bond of Rs. 5 Lakh to serve DMRC/ other Metros for a period of five year (This is inclusive of the PG Diploma course period of one year). They will also have to give a notice period of three months if they want to leave DMRC/ other Metros at any point of time during bond period.

  3. #3
    Join Date
    May 2008

    Re: Recruitment in Delhi Metro Rail Corporation Limited

    Tentative Schedule of Examination for Executive Trainees (Post Code-01) :-

    Last date for receipt of filled in application forms: 14/04/09

    Names of short listed candidate called for written examination will be uploaded in our website :05/05/09

    Written Examination (tentatively) :10/5/09

    Declaration of written Examination results :27/5/09

    GD/Interview :10th, 11th, 12th & 13th June’2009

    Declaration of final results :18/06/09

    Medical Examination :17/07/09

    Commencement of course :27/07/09

  4. #4
    Join Date
    May 2008

    Re: Recruitment in Delhi Metro Rail Corporation Limited

    Instructions for Customer Relations Assistant ( Post Code- 02 )

    Qualification: - As prescribed above. The candidates who possess the minimum eligible qualification at the time of applying for the posts may only apply (Attach the copy of the same with the application). Candidates must possess the proof of passing the required qualification, with at least 50% marks , by the stipulated date i.e 14/04/2009 . At the time of Psycho Test / Interview, they would be required to produce the same failing which they will not be allowed to appear in Psycho Test / Interview.

    Job Profile:

    The job profile of Customer Relations Assistant (CRA) entails interaction with the commuters at Customer Care Centres (CCC) and catering to their needs & problems, looking after the affairs of Metro Stations including operation control centres , in shift duty including night shift. Their career progression will be towards Station Controller/Train Operator. The job requires highest standard of medical fitness, including naked vision of 6/6, the details of which are also available at DMRC’s website So, the candidates meeting the required medical standard may only apply. A certificate from the registered medical practioner may be submitted along with application as per enclosed proforma (ANNEXURE-A).

    Surety Bond:.

    The Selected candidates for posts of Customer Relations Assistant will have to execute a surety bond of Rs. 40,000/- & Cost of training (apprx.Rs.15,000/-) to serve the corporation for a minimum period of three years and also a three months prior notice, will be required before seeking resignation from the corporation.

    Training & Probation: The selected candidates for CRA , on appointment will be on Probation for a period of two years (including period of training), where they will undergo intensive training for prescribed duration. The Corporation has the right to enhance or reduce the training period at its discretion for any or all the trainees. During the probation period the candidates shall be required to pass various examinations.

    The service of the candidate during probation period can be terminated by the corporation if the performance of candidate is found to be unsatisfactory, in accordance with the terms & conditions of offer of appointment.

    Pay & Emoluments: The pay & emoluments shall be as per pay scales under the IDA (Industrial DA) pattern, plus DP, Dearness Allowance as applicable from time to time and other benefits which include CCA, HRA, Medical benefit, EPF, Gratuity, and Insurance etc. as per extant rules of the Corporation.

    The candidates to be called for Psycho Test/Personal Interview and Medical examination, for CRA at Delhi shall be paid to & fro sleeper class Railway fare for journey by the shortest route between Railway Station nearest to hometown & Delhi. However, no separate reimbursement for Interview will be made. No reimbursement shall be made to the candidates appearing for the written examination.

    Schedule of Examination : For CRA , the schedule of Written Test etc. will be notified on Website subsequently .

    ( C ) Common Instructions for Executive Trainees & CRA i.e. Post Code ( 01 ) & ( 02 ) :

    Selection process:

    For the post of Executive Trainees , the selection methodology will comprise four stage process – Written Test (two papers), Group Discussion / Personal Interview followed by Medical examination at par with Executive (Technical).

    For the post of Customer Relations Assistant (CRA), the selection methodology will comprise four-stage process – Written Test (two papers), Psycho Test/Personal Interview followed by Medical examination in Aye-one category.

    The selection process would judge different facets of knowledge, skills, comprehension, aptitude and physical fitness. Candidates will have to pass through each stage successfully (including Medical examination), before being adjudged as suitable for selection. Candidates, who fail in the prescribed medical test, will not be given any alternative employment and decision of the Corporation is final on this issue. Dates of written examination, Result of written examination and recruitment related all information shall be available only on Web site: and candidates should remain in constant touch with it.

    Written Test: For post codes 01 & 02 , the written test will consist of two papers (Paper-I and Paper-II, to be held on the same day in the same centre). Paper-I will consist of multiple-choice objective type questions, with provision of negative marking for wrong answers, on General Awareness, English, Logical Ability, Quantitative Aptitude and/or knowledge of the discipline/trade. The Paper-I shall be of 1.5 hours duration.

    Paper-II will consist of subjective type questions on Paragraph Writing, Comprehension, Essay and questions on Science & Technology matter, in English Medium to judge the candidate’s comprehension skills & test of English language. The Paper-II shall be of 1.5 hours duration.

    Candidates who qualify in Paper-I and rank high on the merit list within the zone of consideration, as decided by the DMRC, will only be evaluated for Paper-II. Successful candidates based on the performance in Written Test (Both Paper-I & Paper-II put together) shall be called for Group Discussion/Interview (For Post Code- 01), and Psycho Test/Personal Interview ( for Post Code- 02 ), at Delhi.

    Character & Antecedents: The success in the examination does not confer any right to appointment unless the corporation is satisfied after such an inquiry, as may be considered necessary, that the candidate having regard to his/her character and antecedents is suitable in all respects for appointment to the service.

    Concessions & Relaxations:

    *Upper age relaxation by 5 years for SC/ST and 3 years for OBC candidates (of Central List), for reserved posts.
    *Upper age relaxations by 5 years for candidates belonging to Jammu & Kashmir who had ordinarily beendomiciled in that state between 01.01.1980 and 31.12.1989.
    * Upper age for Ex-servicemen, for CRA post will be length of service + 3 years, subject to a maximum age of 40 years. The Ex-servicemen are those who are covered in the definition, as per extant rules of Ministry of Defence/Govt of India.
    * Existing DMRC employees who have completed at least 3 years continuous service in DMRC as on 1.1.2009, will be given age relaxation to the extent of 3 years as on the date of reckoning of age limit for the posts of CRA. There is no age relaxation for Departmental candidate for Executive Trainees (Post code-01).


    1.The validity of the Selection Panel is for two years from the date of its operation for CRA post.
    2.The selection of candidate by DMRC does not confer any right to the candidate for appointment.
    3.The written test will be held at Delhi. However, DMRC reserves the right to allot any test center outside Delhi without assigning any reason.
    4. Candidates employed in Govt. Dept./ PSU/ Autonomous Body must produce NOC from the present employer on the date of interview.
    5. Eligible and interested candidates (including Ex-Serviceman and J & K domicile) can download the application form through DMRC;s website and apply as per the given application Format by enclosing a non-refundable crossed Demand Draft for Rs.300/- for General & OBC candidates and for Rs.50/- for SC & ST candidates (for processing cost only) drawn only on State Bank of India in favour of DELHI METRO RAIL CORPORATION LIMITED, payable at Service Branch, New Delhi (Code No-7687) indicating on the reverse of the DD, their name & address, telephone no. if any, latest by 14/04/2009 through ordinary post addressed to “DMRC Ltd., Post Bag No- 9”, Lodhi Road, New Delhi-110003. The filled up application should be sent in the envelope super scribing on it prominently – “Post Code, Name of Post & Discipline”. Demand Drafts payable at locations other than Delhi / New Delhi will not be accepted. MO/PO or any other mode of payment is not acceptable. Candidates are advised to check the details of Demand Draft carefully, before enclosing it with the application Form.
    6. Attach attested copies of Community/Caste Certificate (SC/ST/OBC), for seeking age relaxation etc. with the application.
    7. Attach proof of passing the eligible qualification, with required percentage of marks with the application form.
    8. Candidates should retain a photocopy of their demand draft and application form for future reference. They should also keep sufficient numbers of same Photograph in reserve for future use, which they are using in the application form.
    9. Incomplete applications or applications received after the due date will be summarily rejected.
    10. Request for change of mailing address will not be entertained under any circumstances.
    11. Court of jurisdiction for any dispute will be at Delhi.
    12. DMRC reserves the right to fix the minimum standard/qualifying marks for each component of selection for all posts.
    13. DMRC shall not be responsible for any postal delay/ loss in transit. No request in this regard will be entertained.
    14. Candidates must remain in constant touch with DMRC’s website for information regarding dates of written test, result of written test, schedule of GD/ Interview / Psycho Test/standards of Vision for Medical test etc. Eligible candidates can also download their duplicate admit cards for written test online through DMRC’s website http:/
    15. DMRC is not responsible for any printing error that might have inadvertently crept in.
    16. Canvassing in any form will disqualify the candidate.

    N.B.: Candidates should refer to advertisement given in the Employment News or on DMRC’s website only for the purpose of applying for the jobs. DMRC has not authorized any other agency/vendor to publish the instant Ad. and application form.

    for more

  5. #5
    Join Date
    Sep 2009

    Re: Recruitment in Delhi Metro Rail Corporation Limited

    Dear Sir / Mam,

    I am Amit having more than 5 years of experience in customer care industry

    I am gradute and pursuing MBA

    currently i am working as Assistant Manager Operation in Big Cinemas

    I am Confident , Positive attitude , Result Oriented , Goal Oriented guy

    Best Regards,


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