Can anyone tell me whether they had some issues ordering directly from Kobo website? I am looking to order Kobo Aura HD but I dont want to order from their official website. The reason is because I remember that I had mailed a question to them few months back about this ereader but I havent received any replay back about it till now. So I think that they are not very responsive at all. Can anyone share some experience about same. Thanks.
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