I would advise you to first download
TDSSKiller and then save it in the desktop. Now run the TDSSKiller.exe file and start scanning the system with the help of that antivirus. Now a rebooting might be required after the scanning, so reboot the system. Now click on that antivirus again and check out for the report of that log file. Basically if you check the c: then you will be able to find the TDSSKiller_xxxx_log.txt file there. Just copy that and paste it over here then only we would be able to analyze as if where was the problem.
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