Userenv 1030 & LSASRV 40961 Errors

[Galiher]

We are running a Windows 2003 Server with Domain. We have about 60 Windows XP SP3 client workstations connected to this domain. Today they all complained that since past week they are getting Userenv 1030 error in every 2 hours. Apart from this most of them have also had LSASRV 40961 errors followed bu the userenv 1030.

Any idea what Is wrong and where ? Please help.

[Oshea]

To find out what is wrong you will need to do some troubleshoot. Start with checking the DNS configuration first. Just make sure that all DNS server are pointing themselves under NIC preferred DNS. In case the Server IP-Address is 192.168.0.1 then the preferred DNS should also be 192.168.0.1.


Apart from this you will also need to check your client workstations if they are only using their local available DNS server(s) on their NIC DNS configuration. Make sure you dont put the ISP DNS server or any other DNS on the client or DNS Server NIC properties

[Galiher]

Thank you very much for the help Oshea. I followed your suggestions and found that both servers and clients have static IP addresses. ISP DNS servers are configured under Forwarders.

Settings
DNS domain:
All other DNS domains

Forwarder IP address list:
ISP DNS IP 1
ISP DNS IP 2

DNS Server 1
IP address: 181.20.5.2
Subnet Mask: 255.255.0.0
Default gateway 181.20.5.150

Preferred DNS server: 181.20.5.2
Alternate DNS server: 181.20.5.3

DNS Server 2
IP address: 181.20.5.3
Subnet Mask: 255.255.0.0
Default gateway 181.20.5.150

Preferred DNS server: 181.20.5.3
Alternate DNS server: 181.20.5.2

Client with Error
IP address: 181.20.5.24
Subnet Mask: 255.255.0.0
Default gateway 181.20.5.150

Preferred DNS server: 181.20.5.2
Alternate DNS server: 181.20.5.3

[Galiher]

Also my time settings are as follows in Default Domain Policy:

System/Windows Time Service/Time Providershide
Policy Setting
Configure Windows NTP Client Enabled
NtpServer time.windows.com,0x1
Type NTP
CrossSiteSyncFlags 1
ResolvePeerBackoffMinutes 10
ResolvePeerBackoffMaxTimes 7
SpecialPollInterval 2400
EventLogFlags 0

Policy Setting
Enable Windows NTP Client Enabled

What now?

[HELLIAN]

Hello Galiher. I have been through exactly the same problem. Installing KB885887 finally fixed our problem. So just go ahead and do the same.

[Jerry]

Userenv 1030 and 1058 errors every 5 minutes

Userenv 1030 & LSASRV 40961 Errors

LSASRV 40961 & USERENV 1030