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Thread: The directory service is missing mandatory configuration information

  1. #1
    Join Date
    Dec 2010
    Location
    Evansville, IN
    Posts
    1

    The directory service is missing mandatory configuration information

    I have recently inherited a network which had an AD server crash hard before I was hired. And then on my first Monday on the job, our AD crashed hard with a corrupted SAM and I was forced to seize all 5 FSMO roles to our secondary AD server (tempAD). I then promoted another server to become the new AD server (AD1) and it seemed to go fairly smoothly.
    I would like to remove tempAD and replace it with a new secondary AD because there are some other functions on the temp AD server that I need to work on apart from this issue. However, the dcpromo wizard won't let me demote the secondary AD server. The error message I get states: The operation failed because Active Directory Domain Services could not transfer the remaining data in the directory partition... "The directory service is missing mandatory configuration information, and is unable to determine the ownership of floating single-master operation roles."
    When digging into the directory server diagnosis, I discovered a previous server at FSMO Role: CN=Infrastructure,DC=DomainDnsZones,DC=mycompany,DC=local
    This led me to investigate our DNS servers (AD1 and tempAD) wherein I discovered not just the bad AD server that had died before I started (WIN-Bad1), but another long-deceased AD server (Win-Bad2). I was able to delete both references in DNS, but adsiedit.msc still shows Win-Bad1 in this Infrastructure role.
    1) if AD1 holds all FSMO roles, why is active directory still remembering Win-Bad1?
    2) what's the best procedure for removing Win-Bad1?

  2. #2
    Join Date
    Nov 2009
    Posts
    642

    Re: The directory service is missing mandatory configuration information

    To get rid of the issue which you are going through you have to clean up of the Metadata for orphaned partition using the "remove nc" parameter of the Dsmgmt tool. To use dsmgmt, you have to run the command prompt as administrator. So run it as administrator and use the Dsmgmt tool to resolve the issue.

  3. #3
    Join Date
    Dec 2007
    Posts
    2,291

    Re: The directory service is missing mandatory configuration information

    When ever you are running the script for the first time then it is advised to use the below command first:
    cscript fixfsmo.vbs DC=DomainDnsZones,DC=Whitefence,DC=local

    After that you should also run the below command:
    cscript fixfsmo.vbs DC=ForestDnsZones,DC=Whitefence,DC=local

  4. #4
    Join Date
    Feb 2008
    Posts
    2,635

    Re: The directory service is missing mandatory configuration information

    You can try to disconnect the DC you are trying to demote and then run for a while. If everything is working fine, DNS, DHCP and all FSMO roles transferred and there are no issues then you can try to remove it by removing AD references to it. You need to also remove the references to the clearly departed from DNS. Just ensure that its not the default DNS server and not a DHCP server.

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