NetDiag Default Gateway Error -->DcDiag Advertising Error

**wimmer** · 22-11-2008

I’m running a Server which is giving me some problems since last few days. Don’t know why the server time is not getting synced with the Active Directory. After few troubleshoots with Netdiag and researches I came to know that the server is unable to pass default gateway test. Below is the results of my dcdiag, netdiag and ipconfig. Somebody please help me out.

Computer Name: DCALUK01A
DNS Host Name: dcaluk01a.uk.alps.eu
System info : Microsoft Windows Server 2003 (Build 3790)
Processor : x86 Family 15 Model 4 Stepping 1, GenuineIntel
List of installed hotfixes :
KB911564
KB921503
KB923810
KB925398_WMP64
KB925876
KB925902
KB926122
KB927891
KB928090-IE7
KB929123
KB929969
KB930178
KB931768-IE7
KB931784
KB931836
KB932168
KB933360
KB933566-IE7
KB933729
KB933854
KB935839
KB935840
KB935966
KB936021
KB936357
KB936782
KB937143-IE7
KB938127-IE7
KB938464
KB939653-IE7
KB941202
KB941568
KB941569
KB941644
KB941672
KB941693
KB942615-IE7
KB942763
KB943055
KB943460
KB943484
KB943485
KB943729
KB944533-IE7
KB944653
KB945553
KB946026
KB947864-IE7
KB948496
KB948590
KB948745
KB948881
KB949014
KB950759-IE7
KB950760
KB950762
KB950974
KB951066
KB951072-v2
KB951698
KB951746
KB951748
KB952954
KB953838-IE7
KB953839
KB954211
KB955069
KB956390-IE7
KB956391
KB956803
KB956841
KB957095
KB957097
KB958644
Q147222
Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : dcaluk01a
IP Address . . . . . . . . : 10.53.1.231
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 10.53.1.254
Primary WINS Server. . . . : 10.53.1.231
Dns Servers. . . . . . . . : 10.53.1.231
10.53.1.234
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Failed
No gateway reachable for this adapter.
NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.
WINS service test. . . . . : Passed
Global results:
Domain membership test . . . . . . : Passed
NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{7FA353F8-C500-41CE-8A89-81067E033112}
1 NetBt transport currently configured.
Autonet address test . . . . . . . : Passed
IP loopback ping test. . . . . . . : Passed
Default gateway test . . . . . . . : Failed
[FATAL] NO GATEWAYS ARE REACHABLE.
You have no connectivity to other network segments.
If you configured the IP protocol manually then
you need to add at least one valid gateway.
NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation
Service', <03> 'Messenger Service', <20> 'WINS' names defined.
Winsock test . . . . . . . . . . . : Passed
DNS test . . . . . . . . . . . . . : Passed
PASS - All the DNS entries for DC are registered on DNS server
'10.53.1.231' and other DCs also have some of the names registered.
PASS - All the DNS entries for DC are registered on DNS server
'10.53.1.234' and other DCs also have some of the names registered.
Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{7FA353F8-C500-41CE-8A89-81067E033112}
The redir is bound to 1 NetBt transport.
List of NetBt transports currently bound to the browser
NetBT_Tcpip_{7FA353F8-C500-41CE-8A89-81067E033112}
The browser is bound to 1 NetBt transport.
DC discovery test. . . . . . . . . : Passed
DC list test . . . . . . . . . . . : Passed
Trust relationship test. . . . . . : Skipped
Kerberos test. . . . . . . . . . . : Passed
LDAP test. . . . . . . . . . . . . : Passed
Bindings test. . . . . . . . . . . : Passed
WAN configuration test . . . . . . : Skipped
No active remote access connections.
Modem diagnostics test . . . . . . : Passed
IP Security test . . . . . . . . . : Skipped
Note: run "netsh ipsec dynamic show /?" for more detailed information
The command completed successfully
[DCDIAG]
Domain Controller Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial required tests
Testing server: ALUK\DCALUK01A
Starting test: Connectivity
......................... DCALUK01A passed test Connectivity
Doing primary tests
Testing server: ALUK\DCALUK01A
Starting test: Replications
......................... DCALUK01A passed test Replications
Starting test: NCSecDesc
......................... DCALUK01A passed test NCSecDesc
Starting test: NetLogons
......................... DCALUK01A passed test NetLogons
Starting test: Advertising
Warning: DCALUK01A is not advertising as a time server.
......................... DCALUK01A failed test Advertising
Starting test: KnowsOfRoleHolders
......................... DCALUK01A passed test KnowsOfRoleHolders
Starting test: RidManager
......................... DCALUK01A passed test RidManager
Starting test: MachineAccount
......................... DCALUK01A passed test MachineAccount
Starting test: Services
......................... DCALUK01A passed test Services
Starting test: ObjectsReplicated
......................... DCALUK01A passed test ObjectsReplicated
Starting test: frssysvol
......................... DCALUK01A passed test frssysvol
Starting test: frsevent
......................... DCALUK01A passed test frsevent
Starting test: kccevent
......................... DCALUK01A passed test kccevent
Starting test: systemlog
......................... DCALUK01A passed test systemlog
Starting test: VerifyReferences
......................... DCALUK01A passed test VerifyReferences
Running partition tests on : DomainDnsZones
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Running partition tests on : ForestDnsZones
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Running partition tests on : uk
Starting test: CrossRefValidation
......................... uk passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... uk passed test CheckSDRefDom
Running partition tests on : Schema
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Running partition tests on : Configuration
Starting test: CrossRefValidation
......................... Configuration passed test
CrossRefValidation
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Running enterprise tests on : alps.eu
Starting test: Intersite
......................... alps.eu passed test Intersite
Starting test: FsmoCheck
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error
1355
A Good Time Server could not be located.
......................... alps.eu failed test FsmoCheck
[IPCONFIG]
Windows IP Configuration
Host Name . . . . . . . . . . . . : dcaluk01a
Primary Dns Suffix . . . . . . . : uk.alps.eu
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : uk.alps.eu
alps.eu
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
Physical Address. . . . . . . . . : 00-11-43-58-2F-F9
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.53.1.231
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.53.1.254
DNS Servers . . . . . . . . . . . : 10.53.1.231
10.53.1.234
Primary WINS Server . . . . . . . : 10.53.1.231

**Hilfiger** · 22-11-2008

As your log showing up “The server holding the PDC role is down”, it is the problem with your dcdiag itself. You will need to run on DCALUK01A "netdom query fsmo". Once done, post the output here. The DC with the PDCEmulator FSMO role in a domain is the timeserver, no other DC. All other DC's sync with that one and member servers and workstations sync with one available DC.

Apart from this can I know if dcaluk01a is configured to use an external time source? If you don’t have any idea about this, then try the following command:

w32tm /config /manualpeerlist:peers /syncfromflags:manual /reliable:yes /update

**wimmer** · 23-11-2008

Thank you very much for the help Hilfiger. I ran netdom query fsmo and here are the results;

Schema owner dcaleuds03.alps.eu

Domain role owner dcaleuds03.alps.eu

PDC role dcaluk01a.uk.alps.eu

RID pool manager dcaluk01a.uk.alps.eu

Infrastructure owner ssaluk08.uk.alps.eu

The command completed successfully.