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| Tags: hp printer, hp psc 1410, windows xp |
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#1
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| print job stuck in que for printer hp psc 1410 all in one printer bunch of print jobs get stuck in the que and will not print or delete. i can select pause and it will say pause and then i can restart and the pause will go away but it doesnt print. if i hit cancel it will say 'deleting - printing' if i hit paus after that it says 'paused - deleting - printing'. but it just sits there. i thought it was only happening when i was printing from a certain program and now it happened when i printed from the internet. nothing will print from any computer now. i dont know why in the past the job cleared. i restart the main computer and my computer, i restart the printer. i let the computers and printer sit turned off all night and in the morning it isnt cleared. ive tired 'cancel all documents' from the main computer and my computer. nothing seems to work. the last time i couldnt get the que cleared, i had to uninstall and reinstall the printer on the main computer and then delete it from the printers on this computers network and reinstall it there as well. is there a reason it is getting stuck? how do i get it out? thanks |
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#2
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| RE: print job stuck in que for printer hp psc 1410 all in one printer
Look at Lem's reply above: Unable to cancel print jobs. |
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#3
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| RE: print job stuck in que for printer hp psc 1410 all in one prin
thank you! somehow it cleared itself out the after 5 days of not clearing, so next time (hopefully there wont be a next time) but next time it messes up ill try that! thanks! |
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#4
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| RE: print job stuck in que for printer hp psc 1410 all in one prin
well it is stuck again and the cmd stop spooler start spooler did not work. the thing is still stuck in the print que. and the thing that gets stuck, never prints. when i hit print if it doesnt print i check and thats when i find out its like frozen and i cant delete it or anything. what should i do now? |
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#5
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| RE: print job stuck in que for printer hp psc 1410 all in one prin
Myself, and many, many others (I've found by searching various web forums) have a problem where fairly often a print job will just freeze. The printer queue window says it's printing, but it will sit there all day. This wouldn't be so bad if one could just delete the print job and re-send it, but when one selects the document and "cancel", the message changes to "deleting", but it never does - it just says that forever, but nothing ever happens. Now the queue is blocked by the bad print job and even rebooting and/or restarting the printer doesn't always clear it. The method published on the forums that involves shutting down the print spooler, clearing the spool queue, and then restarting it usually works. But it's hardly user friendly. From pouring through the forums, I see that others have experienced this problems with earlier versions of Windows, and it still exists in XP Home Edition, which I use. I saw one post where a fellow using Vista was still having the same problem. I thought it was an idiosyncrasy of my printer - an HP all-in-one - but I just installed a new Kodak, and the same thing happens. (and then I searched the forums and found that it's widespread). What's odd, I think, as well is that there is not a mention of the problem that I could find in the Knowledge Base?? Any MS specialists out there monitoring this thread? What about MS coming up with a proper fix for this? |
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#6
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| RE: print job stuck in que for printer hp psc 1410 all in one prin
I have a similar problem with my HP PSC 2355 all-in-one printer with a job getting stuck in the queue with the "Deleting - Paused - Printing" status. After reading this message thread, I attempted but failed to execute all the steps provided by Lem's reply on "Unable to cancel print jobs". I successfully opened the Command Prompt window and entered the first command "net stop spooler". After pressing "enter", I got the following error message: "System error 5 has occurred. Access is denied." My user account in Windows Vista is an administrator. What do I have to do to get past the access denial? |
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#7
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| Re: print job stuck in que for printer hp psc 1410 all in one prin
Open the command window with Administrator access. Right Click Run as administrator. I know you are running Vista, this is the XP newsgroup How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP http://support.microsoft.com/kb/946737 |
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#8
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| Re: print job stuck in que for printer hp psc 1410 all in one printer
My PSC 1410v seems to always hang up when I have to replace an ink cartridge. It no longer has the option of doing an alignment. It no longer tells me that I need to do it. I got an alignment procedure directly from HP that uses the front panel buttons, so I am able to do the alignment. However, once it's done any jobs in the print queue are 'stuck', as all of you have reported. It usually does this while I am printing shipping labels in Paypal and once they are 'printed' the shipping job is closed. Today, again, I ran out of ink and the job printed badly so I replaced the cartridge, did the alignment and the print job was sitting there, saying 'Printing...' I tried to Cancel it but it just says 'Cancelling...' I tried resending the labels again, but they won't print because the first job hasn't cleared yet. Now, I will cancel this label and reboot my PC to see if that will clear the queue. I went through the routines from the Knowledge base fix, with no change. My MS and HP drivers are all up to date, by the way. Wish me luck. I will try to report back on my progress later. |
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