AIOC.exe has encountered a problem-Dell Printer won't installl on

neither the Dell Photo All-In-One Printer 926 or the 944 will install on my
Dell XPS laptop with XP Media Center OS-I get an error message that the
AIOC.exe has encountered a problem and needs to close, and sometimes that the
Class Manager will not allow the installation??? The device manager has the
yellow exclamation mark on the printer logo. Dell wants me to re-install XP,
but this appears to be a "known issue" with compatability??? I need to know
if this is XP, the Dell driver or what??? I have already checked and
Microsoft does not have any Dell drivers in its downloads-Thanks, Kathryn

Dell are responsible for the drivers for their printers.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging

"AIOC.exe has encountered a problem-XP???" <AIOC.exe has encountered a
problem-XP???@discussions.microsoft.com> wrote in message
news:613401D8-640B-44CB-A618-84B473E2BB47@microsoft.com...
> neither the Dell Photo All-In-One Printer 926 or the 944 will install on
> my
> Dell XPS laptop with XP Media Center OS-I get an error message that the
> AIOC.exe has encountered a problem and needs to close, and sometimes that
> the
> Class Manager will not allow the installation??? The device manager has
> the
> yellow exclamation mark on the printer logo. Dell wants me to re-install
> XP,
> but this appears to be a "known issue" with compatability??? I need to
> know
> if this is XP, the Dell driver or what??? I have already checked and
> Microsoft does not have any Dell drivers in its downloads-Thanks, Kathryn

I understand that Dell is responsible for their drivers, but Dell claims it
is not their driver, but a glitch in the software on my computer-which would
be fixed if I reinstalled XP. That would be highly inconvenient, and seems
unlikely to result in a successful resolution of the problem since these
install problems seem to be, as I said, a "known issue." My question is
whether this is a driver or an operating system problem, and who or what runs
or wrote AIOC.exe???

"Cari (MS-MVP)" wrote:

> Dell are responsible for the drivers for their printers.
> --
> Cari (MS-MVP)
> Windows Technologies - Printing & Imaging
>
> "AIOC.exe has encountered a problem-XP???" <AIOC.exe has encountered a
> problem-XP???@discussions.microsoft.com> wrote in message
> news:613401D8-640B-44CB-A618-84B473E2BB47@microsoft.com...
> > neither the Dell Photo All-In-One Printer 926 or the 944 will install on
> > my
> > Dell XPS laptop with XP Media Center OS-I get an error message that the
> > AIOC.exe has encountered a problem and needs to close, and sometimes that
> > the
> > Class Manager will not allow the installation??? The device manager has
> > the
> > yellow exclamation mark on the printer logo. Dell wants me to re-install
> > XP,
> > but this appears to be a "known issue" with compatability??? I need to
> > know
> > if this is XP, the Dell driver or what??? I have already checked and
> > Microsoft does not have any Dell drivers in its downloads-Thanks, Kathryn
>
>

Seems to be associated with Dell printers only. It's possible that Dell
obtained the driver from a third party.


"AIOC.exe has encountered a problem-XP???"
<AIOCexehasencounteredaproblemXP@discussions.micro soft.com> wrote in message
news:FD126BFE-5369-44C9-A160-AF0710CE9267@microsoft.com...
> I understand that Dell is responsible for their drivers, but Dell claims
it
> is not their driver, but a glitch in the software on my computer-which
would
> be fixed if I reinstalled XP. That would be highly inconvenient, and
seems
> unlikely to result in a successful resolution of the problem since these
> install problems seem to be, as I said, a "known issue." My question is
> whether this is a driver or an operating system problem, and who or what
runs
> or wrote AIOC.exe???
>
> "Cari (MS-MVP)" wrote:
>
> > Dell are responsible for the drivers for their printers.
> > --
> > Cari (MS-MVP)
> > Windows Technologies - Printing & Imaging
> >
> > "AIOC.exe has encountered a problem-XP???" <AIOC.exe has encountered a
> > problem-XP???@discussions.microsoft.com> wrote in message
> > news:613401D8-640B-44CB-A618-84B473E2BB47@microsoft.com...
> > > neither the Dell Photo All-In-One Printer 926 or the 944 will install
on
> > > my
> > > Dell XPS laptop with XP Media Center OS-I get an error message that
the
> > > AIOC.exe has encountered a problem and needs to close, and sometimes
that
> > > the
> > > Class Manager will not allow the installation??? The device manager
has
> > > the
> > > yellow exclamation mark on the printer logo. Dell wants me to
re-install
> > > XP,
> > > but this appears to be a "known issue" with compatability??? I need
to
> > > know
> > > if this is XP, the Dell driver or what??? I have already checked and
> > > Microsoft does not have any Dell drivers in its downloads-Thanks,
Kathryn
> >
> >

[Cyndi]

I have the Dell AIO 944 hosted on a Windows XP computer and when I had to update the drivers for it to be shared to a Windows VISTA computer, I could no longer print from either computer. I uninstalled the VISTA driver, and reinstalled the XP driver and can no longer scan. I get the AIOC has encountered an error and must close every time I try. The VISTA computer cannot find the printer even though it is shared on the network because it says it doesn't have the right driver. Help?