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DVDRW Drive won't show up on burning software

XP Hardware


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  #1  
Old 31-05-2009
Member
 
Join Date: May 2009
Posts: 1
DVDRW Drive won't show up on burning software

I have a Lite-On LH-20A1L SATA DVDRW drive and it will read cd's and dvd's all day long but for some reason it will not show up in my xilisoft cd burner, mediamonkey, xilisoft avi to dvd software. I can still use WMP to burn cd's but I would rather not use WMP. I hit up lite-ons customer support who told me to delete the upperfilter in the registry and that didn't seem to do anything at all. The device says it is working properly and the drivers are up to date and all. I also checked to make sure the device was clean and was plugged in correctly, and all is good. What am i missing? I know it has to be something really dumb too. any help is appreciated thank you.
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  #2  
Old 31-05-2009
Bob Harris
 
Posts: n/a
Re: DVDRW Drive won't show up on burning software

Since SATA DVD devices are relatively new (compared to plain ATA/IDE
devices), some software might not recognize them.

Try contacting the making of the software, not the hardware. Most CD/DVD
buring software has some limitiations about the hardware it will recognize.
I use Easy CD Creator and it has had several updates to add support for
newer hardware. If you are lucky, your software vendor will have such an
update (free). Or, they mau suggest that you upgrade (i.e., buy a newer
version).

"SHENANIGANS" <SHENANIGANS.3t1sjd@DoNotSpam.com> wrote in message
news:SHENANIGANS.3t1sjd@DoNotSpam.com...
>
> I have a Lite-On LH-20A1L SATA DVDRW drive and it will read cd's and
> dvd's all day long but for some reason it will not show up in my
> xilisoft cd burner, mediamonkey, xilisoft avi to dvd software. I can
> still use WMP to burn cd's but I would rather not use WMP. I hit up
> lite-ons customer support who told me to delete the upperfilter in the
> registry and that didn't seem to do anything at all. The device says it
> is working properly and the drivers are up to date and all. I also
> checked to make sure the device was clean and was plugged in correctly,
> and all is good. What am i missing? I know it has to be something really
> dumb too. any help is appreciated thank you.
>
>
> --
> SHENANIGANS
> ------------------------------------------------------------------------
> SHENANIGANS's Profile: http://forums.techarena.in/members/102356.htm
> View this thread: http://forums.techarena.in/xp-hardware/1189389.htm
>
> http://forums.techarena.in
>



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  #3  
Old 31-05-2009
Peter Foldes
 
Posts: n/a
Re: DVDRW Drive won't show up on burning software

Both Upper and Lower filters need to be deleted. Did you delete both or only the
Upper

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"SHENANIGANS" <SHENANIGANS.3t1sjd@DoNotSpam.com> wrote in message
news:SHENANIGANS.3t1sjd@DoNotSpam.com...
>
> I have a Lite-On LH-20A1L SATA DVDRW drive and it will read cd's and
> dvd's all day long but for some reason it will not show up in my
> xilisoft cd burner, mediamonkey, xilisoft avi to dvd software. I can
> still use WMP to burn cd's but I would rather not use WMP. I hit up
> lite-ons customer support who told me to delete the upperfilter in the
> registry and that didn't seem to do anything at all. The device says it
> is working properly and the drivers are up to date and all. I also
> checked to make sure the device was clean and was plugged in correctly,
> and all is good. What am i missing? I know it has to be something really
> dumb too. any help is appreciated thank you.
>
>
> --
> SHENANIGANS
> ------------------------------------------------------------------------
> SHENANIGANS's Profile: http://forums.techarena.in/members/102356.htm
> View this thread: http://forums.techarena.in/xp-hardware/1189389.htm
>
> http://forums.techarena.in
>


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  #4  
Old 01-06-2009
THE C. [MSFT MVP]
 
Posts: n/a
RE: DVDRW Drive won't show up on burning software

You should have removed all burning software from your computer before
deleting upper/lower filters. Use the QuickFix option in this link:
http://support.microsoft.com/kb/314060 after you unistall all burning
software (example: Nero, Roxio, iTunes) from your system proceed with the
quickfix. Once your done it, then reboot your computer. You can now
reinstall your software into your system and test to see if your issue has
been resolved. As for what Bob Harris replied regarding SATA and IDE
interface is *wrong* and doesn't matter in any situation with burning
software and as usual Peter Foldes never gives enough info. or good advice.
Good Luck to you Shenanigans!
--
Computer/Software Tech.

Make it a great day!

Charles Richmond




"SHENANIGANS" wrote:

>
> I have a Lite-On LH-20A1L SATA DVDRW drive and it will read cd's and
> dvd's all day long but for some reason it will not show up in my
> xilisoft cd burner, mediamonkey, xilisoft avi to dvd software. I can
> still use WMP to burn cd's but I would rather not use WMP. I hit up
> lite-ons customer support who told me to delete the upperfilter in the
> registry and that didn't seem to do anything at all. The device says it
> is working properly and the drivers are up to date and all. I also
> checked to make sure the device was clean and was plugged in correctly,
> and all is good. What am i missing? I know it has to be something really
> dumb too. any help is appreciated thank you.
>
>
> --
> SHENANIGANS
> ------------------------------------------------------------------------
> SHENANIGANS's Profile: http://forums.techarena.in/members/102356.htm
> View this thread: http://forums.techarena.in/xp-hardware/1189389.htm
>
> http://forums.techarena.in
>
>

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