Microsoft Wireless Keyboard 3000

I recently purchased the wireless desktop which came with a wireless mouse
and keyboard. Everything was working fine and yesterday, the keyboard
stopped working. I tried changing the batteries, updating the driver, reset
the keyboard according to the instructions at least ten times and still
nothing. The wireless base station shows the function and number locks are
engaged. The desktop shows that the batteries are fully charged and the
signal strength is 4 bars. None of the keys work. Every so often, I hit a
key and it wanted me to designate an application to the hotkey.

Is this a defective item or am I missing something. The mouse which came
with the unit works flawlessly.

I would appreciate any help.

Sounds like it's time to exercise the warranty

vavs wrote:

> I recently purchased the wireless desktop which came with a wireless mouse
> and keyboard. Everything was working fine and yesterday, the keyboard
> stopped working. I tried changing the batteries, updating the driver, reset
> the keyboard according to the instructions at least ten times and still
> nothing. The wireless base station shows the function and number locks are
> engaged. The desktop shows that the batteries are fully charged and the
> signal strength is 4 bars. None of the keys work. Every so often, I hit a
> key and it wanted me to designate an application to the hotkey.
>
> Is this a defective item or am I missing something. The mouse which came
> with the unit works flawlessly.
>
> I would appreciate any help.

Bob I wrote:
> Sounds like it's time to exercise the warranty
>
> vavs wrote:
>
>> I recently purchased the wireless desktop which came with a wireless
>> mouse and keyboard. Everything was working fine and yesterday, the
>> keyboard stopped working. I tried changing the batteries, updating
>> the driver, reset the keyboard according to the instructions at least
>> ten times and still nothing. The wireless base station shows the
>> function and number locks are engaged. The desktop shows that the
>> batteries are fully charged and the signal strength is 4 bars. None
>> of the keys work. Every so often, I hit a key and it wanted me to
>> designate an application to the hotkey.
>>
>> Is this a defective item or am I missing something. The mouse which
>> came with the unit works flawlessly.
>>
>> I would appreciate any help.
>
I would recommend:
1. Uninstalling and re-installing the keyboard.
2. If possible try the keyboard on another machine.

If there is nothing wrong with the keyboard and is just a
software/driver issue and you send the keyboard back to the manufacturer
they will most likely charge you for looking at it.