This Device Cannot Start (code 10)

[Nuinzilien]

Hi all!

I'll save the long tale of woe and just say that my hard drive failed. Went down in a glorious display of BSOD. So now I have a spiffy new one...with nothing on it.

I loaded my XP Home Edition and upgraded to the Service Pack 3 like a good girl...

The New Hardware Wizard found "IDT High Definition Audio Codec" and automatically started to do the installation. At the last second, it gives me an error of "Problem Installing Hardware: This Device Cannot Start (code 10)"

I've tried the troubleshooting suggestions of uninstalling and reinstalling (via New Hardware Wizard), I've tried going to the IDT website and getting updated drivers, but the drivers won't install, because the hardware isn't installed.

Please help? Pictures are pretty, but I would love to hear what is being said...


~~Nui

A hardware brand that makes up the MB would help.However,if intel,amd,etc,
go to thier web site,install the chipset installation utility for youre
boards chip-
set,get the audio files as well.

[Nuinzilien]

I have the belarc.com summary, if that helps. Fairly certain it's Dell, but I can't tell.

Computer Profile Summary
Computer Name: Wilwarinien (in MSHOME)
Profile Date: Saturday, September 13, 2008 8:23:47 PM
Advisor Version: 7.2x
Windows Logon: Nui

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Dell Inc. Dell DXP051
System Service Tag: 4Z1BV91 (support for this PC)
Chassis Serial Number: 4Z1BV91
Enclosure Type: Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Inc. 0FJ030
Serial Number: ..CN7082161PE0GW.
Bus Clock: 800 megahertz
BIOS: Dell Inc. A03 01/03/2006
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
146.86 Gigabytes Hard Drive Free Space

PHILIPS DVD+-RW DVD8801 [CD-ROM drive]

ST3160815AS [Hard drive] (160.04 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_3' is Empty
Slot 'DIMM_2' has 512 MB
Slot 'DIMM_4' is Empty
Local Drive Volumes

c: (NTFS on drive 0)160.03 GB146.86 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accountslast logon
Nui9/13/2008 6:32:51 PM(admin)
local system accounts
Administratornever(admin)
Guestnever
HelpAssistantnever
Meernever(admin)
SUPPORT_388945a0never

Marks a disabled account; Marks a locked account Send To Microsoft OneNote Driveron Send To Microsoft OneNote Port:

Controllers Display
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller (2x) NVIDIA GeForce 7300 LE [Display adapter]
Sony SDM-HS95 [Monitor] (19.1"vis, s/n 1507839, January 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard Universal PCI to USB Host Controller (4x) IDT High Definition Audio CODEC
Unimodem Half-Duplex Audio Device
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem

Intel(R) PRO/1000 PL Network Connection
Dhcp Server: none responded
Physical Address: 00:13:72:11:51:3D
NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter
primary Auto IP Address: 192.168.0.13 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:1F:33:78:A5:D5

Networking Dns Servers: 65.24.7.10
65.24.7.11
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (3x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (5x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
Office Excel MUI (English) 2007
KB936982[SP] on 9/7/2008 (details...)
Office Home and Student 2007
KB936982[SP] on 9/7/2008 (details...)
KB946691 on 9/7/2008 (details...)
KB950113 on 9/7/2008 (details...)
KB950130 on 9/10/2008 (details...)
KB951338 on 9/7/2008 (details...)
KB951546 on 9/7/2008 (details...)
KB951596 on 9/7/2008 (details...)
KB951808 on 9/7/2008 (details...)
KB951944 on 9/10/2008 (details...)
KB954326 on 9/10/2008 (details...)
Office OneNote MUI (English) 2007
KB936982[SP] on 9/7/2008 (details...)
Office PowerPoint MUI (English) 2007
KB936982[SP] on 9/7/2008 (details...)
Office Proof (English) 2007
KB936982[SP] on 9/7/2008 (details...)
Office Proof (French) 2007
KB936982[SP] on 9/7/2008 (details...)
Office Proof (Spanish) 2007
KB936982[SP] on 9/7/2008 (details...)
Office Shared MUI (English) 2007
KB936982[SP] on 9/7/2008 (details...)
Office Shared Setup Metadata MUI (English) 2007
KB936982[SP] on 9/7/2008 (details...)
Office Word MUI (English) 2007
KB936982[SP] on 9/7/2008 (details...)
Software Update for Web Folders (English) 12
KB936982[SP] on 9/7/2008 (details...)
WGA
SP0
KB892130 on 9/6/2008 (details...)
Windows XP
SP0
KB938127-V2-IE7 on 9/7/2008 (details...)
KB953838-IE7 on 9/7/2008 (details...)
SP3
KB936929[SP] on 9/6/2008 (details...)
SP4
KB938464 on 9/10/2008 (details...)
KB946648 on 9/6/2008 (details...)
KB950762 on 9/6/2008 (details...)
KB950974 on 9/6/2008 (details...)
KB951066 on 9/6/2008 (details...)
KB951072-V2 on 9/6/2008 (details...)
KB951376-V2 on 9/6/2008 (details...)
KB951698 on 9/6/2008 (details...)
KB951748 on 9/6/2008 (details...)
KB951978 on 9/7/2008 (details...)
KB952287 on 9/6/2008 (details...)
KB952954 on 9/6/2008 (details...)
KB953838 on 9/6/2008 (details...) Reinstall!
KB953839 on 9/6/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 9/6/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 9/6/2008 (Microsoft National Language Support Downlevel APIs)

You need to install the drivers for your integrated audio or sound card. You
can get updated drivers from the PC, motherboard or sound device manufacturers
support site.
If you don't have a disk with the drivers on it, check the PC manufacturers
support site for drivers specific to your exact make/model PC. Download and
install the drivers per their instructions.
If you fail to find drivers there and the audio is integrated, check the
motherboards support site for drivers specific to your exact make/model
motherboard and chipset.
Or if you have an sound card installed, check the sound cards support site for
drivers specific to your exact make/model sound card.

If you are not sure if the audio is integrated or not, or the manufacturer of
the motherboard, sound card etc., download the stand alone version of SIW from

Download it to a folder on your PC.
Once downloaded go to the folder where you saved SIW and double click on the
siw.exe file.
In SIW under "Hardware" click on "Motherboard".
Right click in the "Right" pane and click "Select all" in the popup menu.
Press ctrl+c on the keyboard to copy.
Paste the contents in a reply to this thread by clicking once in your email
reply window and the press ctrl+v to paste the contents.
Send the reply for others to view and assist you in getting the correct drivers.

Well, tracing down the motherboard part number of 0FJ030, suggests the
computer might be a Dell Dimension 9150. The driver listed for it
is Stac 92XX (Sigmatel). As far as I can determine, Sigmatel was
acquired by Freescale ? I don't see how IDT figures into the picture.
I might try this driver. One driver covers more than one Sigmatel
CODEC.

SIGMATEL STAC 92XX C-Major HD Audio, v.6.10.0.5343, A02
Sigmatel STAC92XX C-Major HD Audio Driver
R147075.EXE Hard-Drive 7 MB

http://support.us.dell.com/support/d...&fileid=195629

And if a separate sound card (a PCI add-in card) is being used,
there would be a separate driver for that. But I don't see
any evidence of a separate sound card in the Belarc information
above.

Checking Dell's site using the service tag number shows it could be a
Dimension 9150 or an XPS 400 and the audio driver recommended out of three
listed (one being sigmatel), is a creative driver. The best thing for the OP to
do is go to Dell's site and run their System Information tool to find out what's
in the system.

If your still not sure what you have/need, go to Dell's site and run their
System Information tool to find out what's in the system.

Sorry, hit send to quick.

Dell System Info tool
http://support.dell.com/support/topi...n&lnki=0&s=gen

[Nuinzilien]

I ran the system info tool, and this is what it gave me.

System Summary

Service Tag: 4Z1BV91 Change Service Tag
System Type: XPS/Dimension 400/9150
Ship Date: 4/23/2006
Dell IBU: Americas

Quantity Parts # Part Description

0 149DF INFO,PREP MTL,DEV,PWS,INCRS,#2
1 W9441 PRC,80551,PDSD,820,SKT-T,M
1 KD944 MSE,USB,2BTN,WHL,ULD,OPTCL,PMX
1 J4628 KYBD,104,USB,US,NTRY,ULD,LTON
2 F6761 DIMM,512,533M,64X64,8,240,1RX8
1 N8507 MDM,V.92,DFAX,INT,SON,ULD,DAO
1 YG768 ASSY,DVD+/-RW,16X,PHILIPS,05
1 FF190 CRD,MM,TVT2DT,FH,MCE05
1 KF659 KIT,RMT-CNTRL,MCE05U,ULD,ENG
1 CH484 CRD,GRPHC,GFRC,7300,MRMGA+B
1 DC076 HD,160G,S2,7.2K,8M,ULD,SGT-PUM
1 CD940 KIT,SW,WP,12,PLUS-TRIAL
1 UF650 KIT,SW,TRND,12,ENG,DAO


Is it reading off of MY computer, or the normal specs? Will this change because a different Hard Drive and OS are on the comp? It originally came with XP: Media Center Edition, but no restore disks were shipped with.

[fluke93]

Property Value
Manufacturer Dell Inc.
Model 0KD882
Serial Number .HTKXT91.CN486436416199.

North Bridge Intel i945GM Revision 03
South Bridge Intel 82801GHM (ICH7-M/U) Revision 03

CPU Genuine Intel(R) CPU T2300 @ 1.66GHz
Cpu Socket Socket 479 mPGA

System Slots 1 PCMCIA

Memory Summary
Maximum Capacity 4096 MBytes
Memory Slots 2
Error Correction None

Warning! Accuracy of DMI data cannot be guaranteed


I am also having problems wit Sound on my Laptop.Sound does not play from either Front speakers or head phone jack ive already enabled the windows option in the bios. ive looked everywhere and have tried alot of methods. the thing is when i have errors it makes sounds and when i do test it does to. the volume control also dosent show in the right corner i am guessing that is because i have no device. it would be greatly appreciated if some one can plzz help me fix this problem i Cant stand the scilence.

So it's a Dell E1505 ?

And you installed the sound driver ?

************
( E1505 )

http://search.dell.com/results.aspx?...1505&rpp=1 2&
p=4&subcat=dyd&rf=all&nk=f&ira=False&~srd=False&ip sys=False&advsrch=False

( SIGMATEL STAC 92XX C-Major HD Audio, v.5.10.0.4995, A06 )

http://support.us.dell.com/support/d...aseid=R122161&
formatcnt=1&libid=0&typeid=-1&dateid=-1&formatid=-1&fileid=162467

( SIGMATEL STAC 92XX C-Major HD Audio, v.5.10.0.4995, A06 )

ftp://ftp.us.dell.com/audio/R122161.EXE (7.6MB)
************

Depending on the WinXP Service Pack, you may also need the HDaudio driver
from Microsoft. SP3 has the HDaudio driver included. SP1 and SP2 are
missing the driver, and there is a download page for it. But that hotfix
is also packaged with many of the audio drivers.

In the above R122161 download, is a folder "HDAQFE", which stands for
High Definition Audio. kb835221 is in there, which provides the HDaudio driver.
(Some of the RealTek driver downloads, provide KB888111, so perhaps that
Sigmatel driver is a bit older.)

If the HDaudio driver was installed, you could go to Device Manager,
look in System Devices and find

"Microsoft UAA Bus Driver for High Definition Audio"

Doing a "Properties" on that one, and looking at the driver files
list, should show "hdaudbus.sys".

Now, that being said, sometimes the problem with the driver install,
is the presence of that UAA bus driver. There is a particular sequence
used, to uninstall it, and then try the installer package from your
laptop maker (Dell) again. This is a copy of the recommended procedure.

*******

1)Go in safe mode [ Press F8 when the computer is booting ]

1a) [ Use the Device Manager for the following steps... ]

2)Disable the HD audio device under Sound Video Games
controllers, do not uninstall it here! [This is the one with
the Code 10 right now)

3)Disable under the system devices "Microsoft UAA bus driver for high
definition audio", do not uninstall it here!

4)Now uninstall the "Microsoft UAA bus driver for high definition audio"
(via this device manager in safe mode), the HD audio device will then
also be uninstalled automatically.

5)Install the latest driver for your motherboard.

*******

Now, in that description, it is important how that latest
driver is installed. If you start up and the computer
rediscovers the hardware before you've had a chance to
install the driver, it could reinstall what was previously
there. But the above Safe Mode procedure, is intended to
remove the old stuff, so the driver can install without
any UAA already in place.

Someone tried this procedure, and this is their post back.

i am far far far from computer savy. and i was having the same problem with my laptop as the other person. i followed your directions and FIXED the sound problem! Ive had a silent computer for days, no clue how to fix it and not wanting to take it to the Geeks.
sigh...i can rest easy now. i have sound and i have peace of mind.
thank you for your easy to read and follow instructions. You made my day!!

[SmPulse]

I had the same problem. I uninstalled the IDT driver (Have no idea when that driver showed up it didn't come with the laptop) Then went to Dell and downloaded their driver package from Sigmatel which was recommended for my dell latitude D620

http://support.dell.com/support/down... atid=&impid=

I am running XP and this worked. Took many hours!