I have a old Dell XPS machine and I am not able to access the Sony DW-Q58A DVD drive on it. If I go to device manager and then in its properties, I get the following error message "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". So I thought of reinstalling the driver again. But neithe Sony or Dell are able to help me and they are suggesting me to reinstall Windows XP which is a very long process. So, if I reinstall the driver then will I be able to get the dvd to work? Where can I download the drivers of this dvd drive, from Sony or Dell site? Thanks for any information.