Network Printer Won't Print from one Machine

Paul P · 03-07-2008

I have a peer to peer network with two computers, two printers attached to
one of the computers.

From the computer with the printers, everything works fine. From the other
computer using the network printers, one printer works fine, the other does
not.

The confusing part is I can access the printer properties page and print a
test page and it works fine. I just can't print anytype of document.

Other than this, the network is normal and functional. I have renamed
WorkGroup, Removed and reinstalled printers repeatedly. The problem persists.

Both machines running XP Pro-SP3. The problem printer is a Samsung ML-4500.
The setup was working fine and then just died. I've checked the printer
spools and there aren't any files in them.

Any ideas on where to look

Thanks

Alan Morris [MSFT] · 03-07-2008

check the system eventlog on the machine sharing the printers for any print
errors or warnings.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Paul P" <PaulP@discussions.microsoft.com> wrote in message
news:33B337E5-B0D5-42B1-B7B1-27E0E15A4CC6@microsoft.com...
>I have a peer to peer network with two computers, two printers attached to
> one of the computers.
>
> From the computer with the printers, everything works fine. From the other
> computer using the network printers, one printer works fine, the other
> does
> not.
>
> The confusing part is I can access the printer properties page and print a
> test page and it works fine. I just can't print anytype of document.
>
> Other than this, the network is normal and functional. I have renamed
> WorkGroup, Removed and reinstalled printers repeatedly. The problem
> persists.
>
> Both machines running XP Pro-SP3. The problem printer is a Samsung
> ML-4500.
> The setup was working fine and then just died. I've checked the printer
> spools and there aren't any files in them.
>
> Any ideas on where to look
>
> Thanks

Paul P · 08-07-2008

Found this when troubleshooting:

The document Mallory owned by Paul failed to print on printer ML-4500Laser.
Data type: NT EMF 1.008. Size of the spool file in bytes: 902048. Number of
bytes printed: 0. Total number of pages in the document: 1. Number of pages
printed: 0. Client machine: \\192.168.1.101. Win32 error code returned by the
print processor: 122 (0x7a).

Did a quick search for the error code but didn't find anything except a
shareware program offering to fix registry corruption.

Ideas or suggestions?

thanks

Paul

"Alan Morris [MSFT]" wrote:

> check the system eventlog on the machine sharing the printers for any print
> errors or warnings.
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Paul P" <PaulP@discussions.microsoft.com> wrote in message
> news:33B337E5-B0D5-42B1-B7B1-27E0E15A4CC6@microsoft.com...
> >I have a peer to peer network with two computers, two printers attached to
> > one of the computers.
> >
> > From the computer with the printers, everything works fine. From the other
> > computer using the network printers, one printer works fine, the other
> > does
> > not.
> >
> > The confusing part is I can access the printer properties page and print a
> > test page and it works fine. I just can't print anytype of document.
> >
> > Other than this, the network is normal and functional. I have renamed
> > WorkGroup, Removed and reinstalled printers repeatedly. The problem
> > persists.
> >
> > Both machines running XP Pro-SP3. The problem printer is a Samsung
> > ML-4500.
> > The setup was working fine and then just died. I've checked the printer
> > spools and there aren't any files in them.
> >
> > Any ideas on where to look
> >
> > Thanks
>
>
>

Alan Morris [MSFT] · 09-07-2008

this might be something with the network

E:\>winerror 122
122 ERROR_INSUFFICIENT_BUFFER <--> 0xc0000023 STATUS_BUFFER_TOO_SMALL

Try changing the print processor to winprint (printer properties, Advanced)
first to see if changing something in the spooler will get you going.

Then disable antivirus software.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Paul P" <PaulP@discussions.microsoft.com> wrote in message
news:3D73F1AC-43C5-447C-856C-F6F806CBDD0F@microsoft.com...
> Found this when troubleshooting:
>
> The document Mallory owned by Paul failed to print on printer
> ML-4500Laser.
> Data type: NT EMF 1.008. Size of the spool file in bytes: 902048. Number
> of
> bytes printed: 0. Total number of pages in the document: 1. Number of
> pages
> printed: 0. Client machine: \\192.168.1.101. Win32 error code returned by
> the
> print processor: 122 (0x7a).
>
>
> Did a quick search for the error code but didn't find anything except a
> shareware program offering to fix registry corruption.
>
> Ideas or suggestions?
>
> thanks
>
> Paul
>
> "Alan Morris [MSFT]" wrote:
>
>> check the system eventlog on the machine sharing the printers for any
>> print
>> errors or warnings.
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Paul P" <PaulP@discussions.microsoft.com> wrote in message
>> news:33B337E5-B0D5-42B1-B7B1-27E0E15A4CC6@microsoft.com...
>> >I have a peer to peer network with two computers, two printers attached
>> >to
>> > one of the computers.
>> >
>> > From the computer with the printers, everything works fine. From the
>> > other
>> > computer using the network printers, one printer works fine, the other
>> > does
>> > not.
>> >
>> > The confusing part is I can access the printer properties page and
>> > print a
>> > test page and it works fine. I just can't print anytype of document.
>> >
>> > Other than this, the network is normal and functional. I have renamed
>> > WorkGroup, Removed and reinstalled printers repeatedly. The problem
>> > persists.
>> >
>> > Both machines running XP Pro-SP3. The problem printer is a Samsung
>> > ML-4500.
>> > The setup was working fine and then just died. I've checked the printer
>> > spools and there aren't any files in them.
>> >
>> > Any ideas on where to look
>> >
>> > Thanks
>>
>>
>>

Paul P · 09-07-2008

Alan,
Thanks for your help but not there yet.

I opened the advanced properties and it was already using WinPrint (Raw) for
the device. Changed to a different datta type (Raw-FF Auto) but that hasn't
made a difference. The only options for print processor were WinPrint,
OneNotePrint and Canon Pixma.

The funny thing about this is it worked fine for the last 4 yrs (maybe it's
time for a new printer) and my Canon printer works fine. Gotta be something
in the network Spool but I sure can't find it.

Any other Ideas.. I sure hope it isn't a complete reinstall. Tried using SFC
/scannow but that hasn't made a difference either.

? ? ?

Paul

"Alan Morris [MSFT]" wrote:

> this might be something with the network
>
> E:\>winerror 122
> 122 ERROR_INSUFFICIENT_BUFFER <--> 0xc0000023 STATUS_BUFFER_TOO_SMALL
>
> Try changing the print processor to winprint (printer properties, Advanced)
> first to see if changing something in the spooler will get you going.
>
> Then disable antivirus software.
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Paul P" <PaulP@discussions.microsoft.com> wrote in message
> news:3D73F1AC-43C5-447C-856C-F6F806CBDD0F@microsoft.com...
> > Found this when troubleshooting:
> >
> > The document Mallory owned by Paul failed to print on printer
> > ML-4500Laser.
> > Data type: NT EMF 1.008. Size of the spool file in bytes: 902048. Number
> > of
> > bytes printed: 0. Total number of pages in the document: 1. Number of
> > pages
> > printed: 0. Client machine: \\192.168.1.101. Win32 error code returned by
> > the
> > print processor: 122 (0x7a).
> >
> >
> > Did a quick search for the error code but didn't find anything except a
> > shareware program offering to fix registry corruption.
> >
> > Ideas or suggestions?
> >
> > thanks
> >
> > Paul
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> check the system eventlog on the machine sharing the printers for any
> >> print
> >> errors or warnings.
> >>
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/search/?adv=1
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Paul P" <PaulP@discussions.microsoft.com> wrote in message
> >> news:33B337E5-B0D5-42B1-B7B1-27E0E15A4CC6@microsoft.com...
> >> >I have a peer to peer network with two computers, two printers attached
> >> >to
> >> > one of the computers.
> >> >
> >> > From the computer with the printers, everything works fine. From the
> >> > other
> >> > computer using the network printers, one printer works fine, the other
> >> > does
> >> > not.
> >> >
> >> > The confusing part is I can access the printer properties page and
> >> > print a
> >> > test page and it works fine. I just can't print anytype of document.
> >> >
> >> > Other than this, the network is normal and functional. I have renamed
> >> > WorkGroup, Removed and reinstalled printers repeatedly. The problem
> >> > persists.
> >> >
> >> > Both machines running XP Pro-SP3. The problem printer is a Samsung
> >> > ML-4500.
> >> > The setup was working fine and then just died. I've checked the printer
> >> > spools and there aren't any files in them.
> >> >
> >> > Any ideas on where to look
> >> >
> >> > Thanks
> >>
> >>
> >>
>
>
>

Alan Morris [MSFT] · 10-07-2008

I have no idea what is included with SP3 for XP BUT, did the printer work
after installing SP3?

be sure to change the datatype back to raw.

Change the printer /Properties/ Advanced
Start printing after the last page is spooled

setting, maybe something is not making it over the wire.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Paul P" <PaulP@discussions.microsoft.com> wrote in message
news:15EA30B0-691D-471C-BB2A-25A72AA85C8D@microsoft.com...
> Alan,
> Thanks for your help but not there yet.
>
> I opened the advanced properties and it was already using WinPrint (Raw)
> for
> the device. Changed to a different datta type (Raw-FF Auto) but that
> hasn't
> made a difference. The only options for print processor were WinPrint,
> OneNotePrint and Canon Pixma.
>
> The funny thing about this is it worked fine for the last 4 yrs (maybe
> it's
> time for a new printer) and my Canon printer works fine. Gotta be
> something
> in the network Spool but I sure can't find it.
>
> Any other Ideas.. I sure hope it isn't a complete reinstall. Tried using
> SFC
> /scannow but that hasn't made a difference either.
>
> ? ? ?
>
> Paul
>
> "Alan Morris [MSFT]" wrote:
>
>> this might be something with the network
>>
>> E:\>winerror 122
>> 122 ERROR_INSUFFICIENT_BUFFER <--> 0xc0000023 STATUS_BUFFER_TOO_SMALL
>>
>> Try changing the print processor to winprint (printer properties,
>> Advanced)
>> first to see if changing something in the spooler will get you going.
>>
>> Then disable antivirus software.
>>
>>
>> --
>> Alan Morris
>> Windows Printing Team
>> Search the Microsoft Knowledge Base here:
>> http://support.microsoft.com/search/?adv=1
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Paul P" <PaulP@discussions.microsoft.com> wrote in message
>> news:3D73F1AC-43C5-447C-856C-F6F806CBDD0F@microsoft.com...
>> > Found this when troubleshooting:
>> >
>> > The document Mallory owned by Paul failed to print on printer
>> > ML-4500Laser.
>> > Data type: NT EMF 1.008. Size of the spool file in bytes: 902048.
>> > Number
>> > of
>> > bytes printed: 0. Total number of pages in the document: 1. Number of
>> > pages
>> > printed: 0. Client machine: \\192.168.1.101. Win32 error code returned
>> > by
>> > the
>> > print processor: 122 (0x7a).
>> >
>> >
>> > Did a quick search for the error code but didn't find anything except a
>> > shareware program offering to fix registry corruption.
>> >
>> > Ideas or suggestions?
>> >
>> > thanks
>> >
>> > Paul
>> >
>> > "Alan Morris [MSFT]" wrote:
>> >
>> >> check the system eventlog on the machine sharing the printers for any
>> >> print
>> >> errors or warnings.
>> >>
>> >>
>> >> --
>> >> Alan Morris
>> >> Windows Printing Team
>> >> Search the Microsoft Knowledge Base here:
>> >> http://support.microsoft.com/search/?adv=1
>> >>
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>> >> "Paul P" <PaulP@discussions.microsoft.com> wrote in message
>> >> news:33B337E5-B0D5-42B1-B7B1-27E0E15A4CC6@microsoft.com...
>> >> >I have a peer to peer network with two computers, two printers
>> >> >attached
>> >> >to
>> >> > one of the computers.
>> >> >
>> >> > From the computer with the printers, everything works fine. From the
>> >> > other
>> >> > computer using the network printers, one printer works fine, the
>> >> > other
>> >> > does
>> >> > not.
>> >> >
>> >> > The confusing part is I can access the printer properties page and
>> >> > print a
>> >> > test page and it works fine. I just can't print anytype of document.
>> >> >
>> >> > Other than this, the network is normal and functional. I have
>> >> > renamed
>> >> > WorkGroup, Removed and reinstalled printers repeatedly. The problem
>> >> > persists.
>> >> >
>> >> > Both machines running XP Pro-SP3. The problem printer is a Samsung
>> >> > ML-4500.
>> >> > The setup was working fine and then just died. I've checked the
>> >> > printer
>> >> > spools and there aren't any files in them.
>> >> >
>> >> > Any ideas on where to look
>> >> >
>> >> > Thanks
>> >>
>> >>
>> >>
>>
>>
>>

paul · 10-09-2008

"Alan Morris [MSFT]" wrote:

> check the system eventlog on the machine sharing the printers for any print
> errors or warnings.
>
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Paul P" <PaulP@discussions.microsoft.com> wrote in message
> news:33B337E5-B0D5-42B1-B7B1-27E0E15A4CC6@microsoft.com...
> >I have a peer to peer network with two computers, two printers attached to
> > one of the computers.
> >
> > From the computer with the printers, everything works fine. From the other
> > computer using the network printers, one printer works fine, the other
> > does
> > not.
> >
> > The confusing part is I can access the printer properties page and print a
> > test page and it works fine. I just can't print anytype of document.
> >
> > Other than this, the network is normal and functional. I have renamed
> > WorkGroup, Removed and reinstalled printers repeatedly. The problem
> > persists.
> >
> > Both machines running XP Pro-SP3. The problem printer is a Samsung
> > ML-4500.
> > The setup was working fine and then just died. I've checked the printer
> > spools and there aren't any files in them.
> >
> > Any ideas on where to look
> >
> > Thanks
>
>
>