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Scanner not working on Lexmark X5495

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  #1  
Old 17-05-2008
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Join Date: Feb 2006
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Scanner not working on Lexmark X5495

I dont know why Lexmark X5495 printer's Scanner is not working? I have just setup a new Lexmark X5495 in my pc but it will not work at all. It looks to be fine, but cannot see why the scanner doesnt work? I did try everything but cannot figure out how to get this scanner to work. Can anyone tell me how to solve this issue? Thanks.

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  #2  
Old 20-05-2008
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Join Date: Nov 2005
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Re: Scanner not working on Lexmark X5495

Did you try to contact Lexmark support team - http://support.lexmark.com/index?pag...erlocale=EN_US
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  #3  
Old 05-06-2008
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Join Date: Feb 2006
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RE: Scanner not working on Lexmark X5495

Even I had similar issue on my new computer. I inserted the install disc in and then went to the OCR folder and found ABBYY FineReader and reinstalled it. This is where the issue is lying but after I did this, it was alright for scanning.
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  #4  
Old 27-08-2008
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Join Date: Jul 2006
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RE: Scanner not working on Lexmark X5495

Even I was facing the same problem and when I asked Lexmark then they told me that it is a microsoft issue. Anyways, I found the abbey and tried to reinstall it, but still it didnt work and gave me some error message related to HKEY LOCAL MACHINE. I will try to uninstall it and try once again.
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