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Adobe Flash 9 Player for Windows XP Home SP2

Windows XP Support


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  #1  
Old 26-04-2008
Pam Jones
 
Posts: n/a
Adobe Flash 9 Player for Windows XP Home SP2

Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
can only see video, but cannot hear any sound. I cannot hear any sound on
BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
success, but only on their Website. On previous versions of Flash Player
there wasn't a problem. I've done everything suggested on the Adobe Forum
i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
link was already there, but I replace it anyway. That didn't work. I also
altered the security settings on IE7. Nothing solves the problem. Any other
suggestions?

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  #2  
Old 26-04-2008
FrankV
 
Posts: n/a
Re: Adobe Flash 9 Player for Windows XP Home SP2

Go to http://www.adobe.com/shockwave/download/alternates/ to uninstall flash
and shockwave before the new installations. This may fix it.

Frank

"Pam Jones" <PamJones@discussions.microsoft.com> wrote in message
news:0463FD23-F5B9-4F51-8315-0C284371EB8B@microsoft.com...
> Ever since I installed the latest version of Adobe Flash Player i.e.
> Flash9 I
> can only see video, but cannot hear any sound. I cannot hear any sound on
> BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on
> the
> ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
> success, but only on their Website. On previous versions of Flash Player
> there wasn't a problem. I've done everything suggested on the Adobe Forum
> i.e. Allow Active X and Direct X, alter the Registry by copying a link.
> The
> link was already there, but I replace it anyway. That didn't work. I
> also
> altered the security settings on IE7. Nothing solves the problem. Any
> other
> suggestions?



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  #3  
Old 26-04-2008
Kayman
 
Posts: n/a
Re: Adobe Flash 9 Player for Windows XP Home SP2

On Fri, 25 Apr 2008 15:21:00 -0700, Pam Jones wrote:

> Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
> can only see video, but cannot hear any sound. I cannot hear any sound on
> BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
> ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
> success, but only on their Website. On previous versions of Flash Player
> there wasn't a problem. I've done everything suggested on the Adobe Forum
> i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
> link was already there, but I replace it anyway. That didn't work. I also
> altered the security settings on IE7. Nothing solves the problem. Any other
> suggestions?


1. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowled...fm?id=tn_15507

2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
http://kb.adobe.com/selfservice/view...nalId=tn_14157
Direct link:
http://download.macromedia.com/pub/f...ash_player.exe

3. Reboot

4. Install Adobe Flash Player.
http://www.adobe.com/shockwave/downl...ShockwaveFlash
or
Adobe Flash Player.
http://www.adobe.com/products/flashplayer/
Direct link:
http://fpdownload.macromedia.com/get...r_active_x.msi

5. Reboot

6. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowled...fm?id=tn_15507

Good luck :)
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  #4  
Old 27-04-2008
Pam Jones
 
Posts: n/a
Re: Adobe Flash 9 Player for Windows XP Home SP2

Thanks for this, but I've already done this twice before and it didn't make
any difference. I downloaded the unistall and reinstall to the hard drive,
closed everything down except for Explorer and reinstalled the ActiveX. I
still can't hear any sound. Perhaps third time lucky!!

Pam

"FrankV" wrote:

> Go to http://www.adobe.com/shockwave/download/alternates/ to uninstall flash
> and shockwave before the new installations. This may fix it.
>
> Frank
>
> "Pam Jones" <PamJones@discussions.microsoft.com> wrote in message
> news:0463FD23-F5B9-4F51-8315-0C284371EB8B@microsoft.com...
> > Ever since I installed the latest version of Adobe Flash Player i.e.
> > Flash9 I
> > can only see video, but cannot hear any sound. I cannot hear any sound on
> > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on
> > the
> > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
> > success, but only on their Website. On previous versions of Flash Player
> > there wasn't a problem. I've done everything suggested on the Adobe Forum
> > i.e. Allow Active X and Direct X, alter the Registry by copying a link.
> > The
> > link was already there, but I replace it anyway. That didn't work. I
> > also
> > altered the security settings on IE7. Nothing solves the problem. Any
> > other
> > suggestions?

>
>
>

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  #5  
Old 27-04-2008
Pam Jones
 
Posts: n/a
Re: Adobe Flash 9 Player for Windows XP Home SP2

As stated above,thanks for this, but I've already done this twice before and
it didn't make any difference. I downloaded the unistall and reinstall to
the hard drive, closed everything down except for Explorer and reinstalled
the ActiveX. I still can't hear any sound. Perhaps third time lucky!!

Pam


"Kayman" wrote:

> On Fri, 25 Apr 2008 15:21:00 -0700, Pam Jones wrote:
>
> > Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
> > can only see video, but cannot hear any sound. I cannot hear any sound on
> > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
> > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
> > success, but only on their Website. On previous versions of Flash Player
> > there wasn't a problem. I've done everything suggested on the Adobe Forum
> > i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
> > link was already there, but I replace it anyway. That didn't work. I also
> > altered the security settings on IE7. Nothing solves the problem. Any other
> > suggestions?

>
> 1. Check version here:
> http://www.macromedia.com/software/flash/about/
> or
> Version test for Adobe Flash Player.
> http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
>
> 2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
> http://kb.adobe.com/selfservice/view...nalId=tn_14157
> Direct link:
> http://download.macromedia.com/pub/f...ash_player.exe
>
> 3. Reboot
>
> 4. Install Adobe Flash Player.
> http://www.adobe.com/shockwave/downl...ShockwaveFlash
> or
> Adobe Flash Player.
> http://www.adobe.com/products/flashplayer/
> Direct link:
> http://fpdownload.macromedia.com/get...r_active_x.msi
>
> 5. Reboot
>
> 6. Check version here:
> http://www.macromedia.com/software/flash/about/
> or
> Version test for Adobe Flash Player.
> http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
>
> Good luck :)
>

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  #6  
Old 27-04-2008
Pam Jones
 
Posts: n/a
Re: Adobe Flash 9 Player for Windows XP Home SP2

Hi Thanks for this information. Unfortunately, as before, the uninstalling
and reinstalling the 9.0.124.0 version still hasn't enabled me to hear any
sound. The only website that I can hear sound on, is the ITV Wesbite. Still
no sound on BBC and Nikon Sites.

"Kayman" wrote:

> On Fri, 25 Apr 2008 15:21:00 -0700, Pam Jones wrote:
>
> > Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
> > can only see video, but cannot hear any sound. I cannot hear any sound on
> > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
> > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
> > success, but only on their Website. On previous versions of Flash Player
> > there wasn't a problem. I've done everything suggested on the Adobe Forum
> > i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
> > link was already there, but I replace it anyway. That didn't work. I also
> > altered the security settings on IE7. Nothing solves the problem. Any other
> > suggestions?

>
> 1. Check version here:
> http://www.macromedia.com/software/flash/about/
> or
> Version test for Adobe Flash Player.
> http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
>
> 2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
> http://kb.adobe.com/selfservice/view...nalId=tn_14157
> Direct link:
> http://download.macromedia.com/pub/f...ash_player.exe
>
> 3. Reboot
>
> 4. Install Adobe Flash Player.
> http://www.adobe.com/shockwave/downl...ShockwaveFlash
> or
> Adobe Flash Player.
> http://www.adobe.com/products/flashplayer/
> Direct link:
> http://fpdownload.macromedia.com/get...r_active_x.msi
>
> 5. Reboot
>
> 6. Check version here:
> http://www.macromedia.com/software/flash/about/
> or
> Version test for Adobe Flash Player.
> http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
>
> Good luck :)
>

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  #7  
Old 28-04-2008
Kayman
 
Posts: n/a
Re: Adobe Flash 9 Player for Windows XP Home SP2

On Sun, 27 Apr 2008 11:21:00 -0700, Pam Jones wrote:

> Hi Thanks for this information. Unfortunately, as before, the uninstalling
> and reinstalling the 9.0.124.0 version still hasn't enabled me to hear any
> sound. The only website that I can hear sound on, is the ITV Wesbite. Still
> no sound on BBC and Nikon Sites.
>

Try:
Flash Support Forums
http://www.adobe.com/cfusion/webforu...cfm?forumid=15

Good luck :)
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