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Thread: Adobe Flash 9 Player for Windows XP Home SP2

  1. #1
    Pam Jones Guest

    Adobe Flash 9 Player for Windows XP Home SP2

    Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
    can only see video, but cannot hear any sound. I cannot hear any sound on
    BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
    ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
    success, but only on their Website. On previous versions of Flash Player
    there wasn't a problem. I've done everything suggested on the Adobe Forum
    i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
    link was already there, but I replace it anyway. That didn't work. I also
    altered the security settings on IE7. Nothing solves the problem. Any other
    suggestions?

  2. #2
    FrankV Guest

    Re: Adobe Flash 9 Player for Windows XP Home SP2

    Go to http://www.adobe.com/shockwave/download/alternates/ to uninstall flash
    and shockwave before the new installations. This may fix it.

    Frank

    "Pam Jones" <PamJones@discussions.microsoft.com> wrote in message
    news:0463FD23-F5B9-4F51-8315-0C284371EB8B@microsoft.com...
    > Ever since I installed the latest version of Adobe Flash Player i.e.
    > Flash9 I
    > can only see video, but cannot hear any sound. I cannot hear any sound on
    > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on
    > the
    > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
    > success, but only on their Website. On previous versions of Flash Player
    > there wasn't a problem. I've done everything suggested on the Adobe Forum
    > i.e. Allow Active X and Direct X, alter the Registry by copying a link.
    > The
    > link was already there, but I replace it anyway. That didn't work. I
    > also
    > altered the security settings on IE7. Nothing solves the problem. Any
    > other
    > suggestions?




  3. #3
    Kayman Guest

    Re: Adobe Flash 9 Player for Windows XP Home SP2

    On Fri, 25 Apr 2008 15:21:00 -0700, Pam Jones wrote:

    > Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
    > can only see video, but cannot hear any sound. I cannot hear any sound on
    > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
    > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
    > success, but only on their Website. On previous versions of Flash Player
    > there wasn't a problem. I've done everything suggested on the Adobe Forum
    > i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
    > link was already there, but I replace it anyway. That didn't work. I also
    > altered the security settings on IE7. Nothing solves the problem. Any other
    > suggestions?


    1. Check version here:
    http://www.macromedia.com/software/flash/about/
    or
    Version test for Adobe Flash Player.
    http://www.adobe.com/cfusion/knowled...fm?id=tn_15507

    2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
    http://kb.adobe.com/selfservice/view...nalId=tn_14157
    Direct link:
    http://download.macromedia.com/pub/f...ash_player.exe

    3. Reboot

    4. Install Adobe Flash Player.
    http://www.adobe.com/shockwave/downl...ShockwaveFlash
    or
    Adobe Flash Player.
    http://www.adobe.com/products/flashplayer/
    Direct link:
    http://fpdownload.macromedia.com/get...r_active_x.msi

    5. Reboot

    6. Check version here:
    http://www.macromedia.com/software/flash/about/
    or
    Version test for Adobe Flash Player.
    http://www.adobe.com/cfusion/knowled...fm?id=tn_15507

    Good luck :)

  4. #4
    Pam Jones Guest

    Re: Adobe Flash 9 Player for Windows XP Home SP2

    Thanks for this, but I've already done this twice before and it didn't make
    any difference. I downloaded the unistall and reinstall to the hard drive,
    closed everything down except for Explorer and reinstalled the ActiveX. I
    still can't hear any sound. Perhaps third time lucky!!

    Pam

    "FrankV" wrote:

    > Go to http://www.adobe.com/shockwave/download/alternates/ to uninstall flash
    > and shockwave before the new installations. This may fix it.
    >
    > Frank
    >
    > "Pam Jones" <PamJones@discussions.microsoft.com> wrote in message
    > news:0463FD23-F5B9-4F51-8315-0C284371EB8B@microsoft.com...
    > > Ever since I installed the latest version of Adobe Flash Player i.e.
    > > Flash9 I
    > > can only see video, but cannot hear any sound. I cannot hear any sound on
    > > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on
    > > the
    > > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
    > > success, but only on their Website. On previous versions of Flash Player
    > > there wasn't a problem. I've done everything suggested on the Adobe Forum
    > > i.e. Allow Active X and Direct X, alter the Registry by copying a link.
    > > The
    > > link was already there, but I replace it anyway. That didn't work. I
    > > also
    > > altered the security settings on IE7. Nothing solves the problem. Any
    > > other
    > > suggestions?

    >
    >
    >


  5. #5
    Pam Jones Guest

    Re: Adobe Flash 9 Player for Windows XP Home SP2

    As stated above,thanks for this, but I've already done this twice before and
    it didn't make any difference. I downloaded the unistall and reinstall to
    the hard drive, closed everything down except for Explorer and reinstalled
    the ActiveX. I still can't hear any sound. Perhaps third time lucky!!

    Pam


    "Kayman" wrote:

    > On Fri, 25 Apr 2008 15:21:00 -0700, Pam Jones wrote:
    >
    > > Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
    > > can only see video, but cannot hear any sound. I cannot hear any sound on
    > > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
    > > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
    > > success, but only on their Website. On previous versions of Flash Player
    > > there wasn't a problem. I've done everything suggested on the Adobe Forum
    > > i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
    > > link was already there, but I replace it anyway. That didn't work. I also
    > > altered the security settings on IE7. Nothing solves the problem. Any other
    > > suggestions?

    >
    > 1. Check version here:
    > http://www.macromedia.com/software/flash/about/
    > or
    > Version test for Adobe Flash Player.
    > http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
    >
    > 2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
    > http://kb.adobe.com/selfservice/view...nalId=tn_14157
    > Direct link:
    > http://download.macromedia.com/pub/f...ash_player.exe
    >
    > 3. Reboot
    >
    > 4. Install Adobe Flash Player.
    > http://www.adobe.com/shockwave/downl...ShockwaveFlash
    > or
    > Adobe Flash Player.
    > http://www.adobe.com/products/flashplayer/
    > Direct link:
    > http://fpdownload.macromedia.com/get...r_active_x.msi
    >
    > 5. Reboot
    >
    > 6. Check version here:
    > http://www.macromedia.com/software/flash/about/
    > or
    > Version test for Adobe Flash Player.
    > http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
    >
    > Good luck :)
    >


  6. #6
    Pam Jones Guest

    Re: Adobe Flash 9 Player for Windows XP Home SP2

    Hi Thanks for this information. Unfortunately, as before, the uninstalling
    and reinstalling the 9.0.124.0 version still hasn't enabled me to hear any
    sound. The only website that I can hear sound on, is the ITV Wesbite. Still
    no sound on BBC and Nikon Sites.

    "Kayman" wrote:

    > On Fri, 25 Apr 2008 15:21:00 -0700, Pam Jones wrote:
    >
    > > Ever since I installed the latest version of Adobe Flash Player i.e. Flash9 I
    > > can only see video, but cannot hear any sound. I cannot hear any sound on
    > > BBC iPlayer, or on the Nikon Digitutor Site. I had the same problem on the
    > > ITV Website and they sent me a "bug fix link" for Window XP SP2 and it's a
    > > success, but only on their Website. On previous versions of Flash Player
    > > there wasn't a problem. I've done everything suggested on the Adobe Forum
    > > i.e. Allow Active X and Direct X, alter the Registry by copying a link. The
    > > link was already there, but I replace it anyway. That didn't work. I also
    > > altered the security settings on IE7. Nothing solves the problem. Any other
    > > suggestions?

    >
    > 1. Check version here:
    > http://www.macromedia.com/software/flash/about/
    > or
    > Version test for Adobe Flash Player.
    > http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
    >
    > 2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
    > http://kb.adobe.com/selfservice/view...nalId=tn_14157
    > Direct link:
    > http://download.macromedia.com/pub/f...ash_player.exe
    >
    > 3. Reboot
    >
    > 4. Install Adobe Flash Player.
    > http://www.adobe.com/shockwave/downl...ShockwaveFlash
    > or
    > Adobe Flash Player.
    > http://www.adobe.com/products/flashplayer/
    > Direct link:
    > http://fpdownload.macromedia.com/get...r_active_x.msi
    >
    > 5. Reboot
    >
    > 6. Check version here:
    > http://www.macromedia.com/software/flash/about/
    > or
    > Version test for Adobe Flash Player.
    > http://www.adobe.com/cfusion/knowled...fm?id=tn_15507
    >
    > Good luck :)
    >


  7. #7
    Kayman Guest

    Re: Adobe Flash 9 Player for Windows XP Home SP2

    On Sun, 27 Apr 2008 11:21:00 -0700, Pam Jones wrote:

    > Hi Thanks for this information. Unfortunately, as before, the uninstalling
    > and reinstalling the 9.0.124.0 version still hasn't enabled me to hear any
    > sound. The only website that I can hear sound on, is the ITV Wesbite. Still
    > no sound on BBC and Nikon Sites.
    >

    Try:
    Flash Support Forums
    http://www.adobe.com/cfusion/webforu...cfm?forumid=15

    Good luck :)

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