Results 1 to 5 of 5

Thread: Print Spooler service terminated unexpectedly

  1. #1
    Join Date
    Apr 2006
    Posts
    20

    Print Spooler service terminated unexpectedly

    I have a small network with 10 PCs running on Windows XP Pro SP2. I have also installed a network printer for all. Earlier it was working fine but now none of my uses are able to print anything. No matter they try to print a document, an email, or even a webpage , they simply get an error message on the screen. When I checked the Event Viewer I found the following listed in the logs:

    Error 7031
    The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.


    My server is running on Windows Server 2003. Can you please provide some help on this? Thank you.

  2. #2
    Join Date
    Sep 2004
    Posts
    76

    Re: Print Spooler service terminated unexpectedly

    Most probably it is the problem of drivers. To me it seems like the drivers are corrupting the memory in the spooler process on the client and hence the problem occurred. And the reason behind this would be multiple connections to different driver versions conflicting on the client. You should try working on the same and fix the drivers.

  3. #3
    Join Date
    Apr 2006
    Posts
    20

    Re: Print Spooler service terminated unexpectedly

    I appreciate your help supremer but can you please tell me what do i ned to do with the drivers? Should i uninstall printer drivers from all machine including Server an re-install the same?

    Thanks again.

  4. #4
    Join Date
    Sep 2004
    Posts
    76

    Re: Print Spooler service terminated unexpectedly

    Yes, very similar to that/ Make use of ntsd in system32 to attach to ser.dmp or watson dump files.( ntsd -z dumpfilename; type k at the prompt, this will hopefully dump a dll that you can trace back to a printer driver).

    If you have a drwatson.log file in the \windows directory, search for FAULT. Let me know the results.

  5. #5
    Join Date
    Jun 2006
    Posts
    200

    Re: Print Spooler service terminated unexpectedly

    Well as per me the problem seems to be with SNMP when Sp 2 is installed. To fix the same, Click Start > RUN > Type ‘regedit’ and hit Enter. Now navigate to the following location:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port\Ports

    Export this key to a file, edit the same and make the following changes:

    Find: "SNMP Enabled"=dword:00000001
    replace: "SNMP Enabled"=dword:00000000


    Now save the file and merge. Restart Print spooler from Services applet. That’s it. Problem should be fixed.

Similar Threads

  1. error “Malwarebyte service terminated unexpectedly”
    By Kaalia in forum Networking & Security
    Replies: 6
    Last Post: 22-12-2011, 06:34 PM
  2. The Print Spooler service terminated unexpectedly.
    By Drewski in forum Windows XP Support
    Replies: 6
    Last Post: 08-08-2011, 05:09 AM
  3. DCOM server process launcher service terminated unexpectedly
    By Billie in forum Windows XP Support
    Replies: 3
    Last Post: 30-05-2008, 12:49 AM
  4. The Remote Procedure Call (RPC) service terminated unexpectedly.
    By Joe Befumo in forum Windows Server Help
    Replies: 3
    Last Post: 30-03-2007, 05:43 AM
  5. Replies: 1
    Last Post: 26-06-2006, 02:04 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •