Problems with Winsock provider catalog

I am trying to help a disabled user with a Dell Dimension 2400 series
running XP who cannot connect to the internet. She keeps getting the
message "Problems with Winsock provider catalog".

When the option to fix the problem comes up, she selects the option and then
restarts her computer but she continues to get the same error message as
above.
I believe the problem resulted from spyware on her computer. I have removed
the spyware.

When I searched the internet, I find solutions but they require her to
download the solutions to her computer. She can't get to the internet so
can't download them.

Any help with this problem would be greatly appreciated.

Have her execute in a Command Prompt:

netsh int ip reset
netsh winsock reset

Then reboot her PC.
What is the OS version and service pack level ?

The correct syntax is
netsh int ip reset resetlog.txt
XP Home Edition, Version 2002, Service Pack 2
Find and download, LSPFix
Read...

Run it on your PC to see a proper working PC and then run it on the affected PC.

Remove extraneous Layered Service Providers (LSPs) that are on the affected PC and not on a
known working PC.

Thanks very much for your response and your direction.

I entered netsh int ip reset and hit enter.

The following appeared: Initialization function inithe1perdll in
ipmontr.dell failed to start with error code 11003. One or more essential
parameters were not entered. Verify the required parameters and reenter
them. The syntax supplied for this command is not valid. Etc.

Then I entered netsh winsock reset.
I got a similar error code 11003.
But then it said:Successfully reset the winsock catalog.
So I rebooted but still couldn't get on the internet.
What did I do wrong?

I entered the command you provided and received the following message:

Initialization function inithe1perdll in 1pmontr.dll failed to start with
error code 11003.

I successfully downloaded the software to my PC and have it loaded on her PC
but I can't remember how to get to the Administrator Sign on screen as
required for this software. I have seen the screen in the past but tonight,
I can't figure out how to get back to it.

It worked! I finally got an answer as to how to sign on as an administrator
and used a couple of different software downloads to fix the problem and one
of them worked and so she now has access to the internet. Thanks!

The question is -- Which ?

[daly0602]

My pc is doing the same thing, do you know what program you used to fix the problem? i am running a Dell XPS 400 I have ran a Registry cleaner program called REGCURE. I have tried the commands in the command line (netsh int ip reset resetlog.txt and netsh winsock reset). I do not know what else to do. i thought maybe my ethernet card went bad so i just purchased a new one i am waiting on it. if someone knows how to fix it please let me know so i can return the ethernet card before i install it.
Thank you
Daly0602

Sorry, the problem i am having is i can not get connected to the internet. When i try it says the page can not be displayed. When i run the diagnostic tool it says Windows detected a problem with the winsock provider catalog. it says resetting it should fix the problem so i tell it to reset it then it tells me to restart the computer. Once i restart the computer the same thing happens. Its like my computer is not configuring or establishing any tcp/ip settings. Thank you

I realy appreciate your help. i tried everything you said and when i type the ipconfig commands it just says: "An internal error occurred: The request is not supported. Please contact Microsoft Product Support Services for further help. Additional information: Unable to query host name." Now when I did the winsock commands there was no error message but i am still having the same problem. I also downloaded the program you said and it said that no errors were found. Please let me know if there is anything else i can do or try. I ordered a new ethernet card and it should be here tomorrow do you think that will work? When i contacted my ISP they said that they were not receiving a signal that my modem was connected to my computer, so what i did was connected it directly to my laptop and then they did get a signal so they told me my ethernet card was probably bad. I just didnt think so because i never had a problem before my internet always worked, but now im starting to think that maybe i need a new one.

Since you quoted nothing, I have no idea what problem you are talking
about. Be aware that the vBulletin USENET gateway is nothing but a
company that leeches messages from the Windows newsgroup, where I, and
most of us here are.

I strongly recommend that you stay far away from all such awful web
interfaces to participate in this newsgroup--they are the slowest,
clunkiest, most error-prone methods of using the newsgroups there are.
Do yourself a favor and switch to a newsreader, such as Outlook
Express, which comes with Windows XP, or Windows Mail, which comes
with Vista. See

I also strongly recommend that you stay far away from all Registry
Cleaners. Registry cleaning programs are *all* snake oil. Cleaning of
the registry isn't needed and is dangerous. Leave the registry alone
and don't use any registry cleaner. Despite what many people think,
and what vendors of registry cleaning software try to convince you of,
having unused registry entries doesn't really hurt you.

The risk of a serious problem caused by a registry cleaner erroneously
removing an entry you need is far greater than any potential benefit
it may have.

Tell us what your problem is and we'll try to help you.

Here are a few things to try:

Open Internet Options, Connections tab, click "Lan Settings" button,
deselect all.

Flush DNS

Click Start, Run, type CMD and click the [OK] button. Type each of the
following:

IPConfig /FlushDNS [Press Enter key]
ipconfig /release [Press Enter key]
ipconfig /renew [Press Enter key]
ipconfig /registerdns [Press Enter key]

NETSH

Click Start, Run, type CMD and click the [OK] button. Type the following:

netsh winsock reset

Press Enter key

Restart the system

You can also try this software download from a working machine:

LSP-Fix

Why are you still stalking myself and others PCBUTTS? Stalking via the
internet is a crime.

Print these out, this is from MS

Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In Registry Editor, locate the following keys, right-click each key, and
then click Delete:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
When you are prompted to confirm the deletion, click Yes.
Restart the computer <====== this is a must
After rebooting Right-click the network connection, and then click
Properties.
Click Install.
Click Protocol, and then click Add.
Click Have Disk.
Type C:\Windows\inf, and then click OK.
On the list of available protocols, click Internet Protocol (TCP/IP), and
then click OK.

If Internet Protocol (TCP/IP) does not appear, follow these steps:
Click Start, and then click Search.
In the Search Companion pane, click More advanced options.
Click to select the following three check boxes:
Search system folders
Search hidden files and folders
Search subfolders
In the All or part of the file name box, type nettcpip.inf, and then click
Search.
In the results pane, right-click Nettcpip.inf, and then click Install.
Restart the computer.

Seriously?

The post the OP quoted from (even the sorry synchronized service they used):
Problems with Winsock provider catalog

Another location:
http://help.wugnet.com/Problems-Wins...derasc-16.html

Note: Both show you posting what the OP partially quoted in your reply
starting with the sentence, "Print these out, this is from MS" and ending
with the sentence, "Restart the computer."

Perhaps all the confusion (on your part and on the part of Jonny_S) will
disappear once someone looks at said Google Groups full conversation
(including the full instructions you posted):
http://groups.google.com/group/micro...548fc26d49140/
.... which should allow you to figure out what they are asking and maybe they
will figure out what is going on if your post was even relevant the day it
was posted and the new OPs issue is even close to the same as the 2+ year
old original posting or 1+ year old tacked on posting.

[Jonny_S]

If a restart of the computer gets the ethernet card (NIC) to work, try this:

Open Device Manager, open the properties on your ethernet card, click
the Power tab, and deselect "Allow the computer to turn off this device
to save power".

You can do the same thing with a USB device by disabling the power
saving feature of all "USB Root Hub" entries.

If you can email or post to newsgroups, or PING sites, the problem isn't
with the NIC.

Where is what? I never posted what you quoted.

Where is this?????

@ Real Truth - you did post that so you're forgiven for it being a little ambiguous.

After about 3 hours of trying trying trying to outsmart and get past and figure out why even though it said "you are connected" and not being connected, I did a system reset. Yay!

Up and running and on line and all is good (except that strange factory desktop photo!)

Thanks to Shenan I remember now. That post was a year old.