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Thread: iTunes (7.6.1.9) Installation Problems - Multiple Users

  1. #1
    Join Date
    Apr 2006
    Posts
    27

    iTunes (7.6.1.9) Installation Problems - Multiple Users

    Hi.

    I have a desktop at home running with Windows XP, Service Pack 3 and iTunes. As this is the common PC at home, there are 3 user accounts for 3 of our family members. Everything was working fine including iTunes. We never had any problem. Recently I received an update for iTunes and updated it to version 7.6.1.9. Update process went fine without any problem but now the problem is the except my account, rest of two users are not able to use iTunes any more.

    Whenever they log in to their accounts and click iTunes to start, it brings up Windows Installer and starts installing iTunes but at the end, it fails. I thought re-installing itunes can fix the problem, hence I uninstalled the same with QuickTime player. And re-installed both iTunes and QuickTime but it still works only for my account using which I re-installed.

    Any idea what is wrong and how can I make it work again? Please help. Many thanks.

  2. #2
    Join Date
    Jun 2006
    Posts
    200

    Re: iTunes (7.6.1.9) Installation Problems - Multiple Users

    Uninstall iTunes and QuickTime again. Run disc cleanup from Start > All Programs > Accessories >System Tools. Delete all traces of iTunes. Restart the computer. Login with the Administrator account and install the same again,

    It will work fine for all users.

  3. #3
    Join Date
    Sep 2004
    Posts
    58

    RE: iTunes (7.6.1.9) Installation Problems - Multiple Users

    Thats correct. Installing or running the program as an Administrator is the best possible fix for the same problem. Alternatively you can also provide Admin rights to rest of two users or tell them run the program by right clicking its icon and select "Run As..."

  4. #4
    Join Date
    Mar 2009
    Posts
    1

    Re: iTunes (7.6.1.9) Installation Problems - Multiple Users

    I am logged in as admin, so is my daughter. Only the original admin can use ITunes. the only hope is to wait for a fix?

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