PROBLEM WITH BLUE SCREEN - PHYSICAL MEMORY DUMP

[Landon]

I am getting a blue screen that is telling me the computer had detected an issue and is shutting down prevent damage to the computer. Also I am getting the below error:

STOP: 0x0000008E (0x000001D, 0xBF803880, 0xF2CCEC1C, 0x00000000)

win32k.sys - Address BF803880 base at BF800000, DateStamp 43446a58

Can anyone tell me what is this problem and how to solve it? Thanks for any information.

[Viceman]

The error that you are getting can occur if one of the following conditions is true:

• One or more of the random access memory (RAM) modules that are installed on your computer are faulty.
• The RAM configuration is incompatible with Windows XP.

To solve this problem, check this link for solution - http://support.microsoft.com/kb/315335

[Big Fish]

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base here - http://support.microsoft.com/kb/322389/EN-US

[PCHELP504]

Download and run Malwarebytes anti malware. You can get it at cnet for free and it's specifically designed to remove those phony antivirus programs.