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itunes installation failed due to Quicktime failure to open Error

Windows XP Support


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  #1  
Old 10-01-2008
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Join Date: Nov 2004
Posts: 41
itunes installation failed due to Quicktime failure to open Error

I have a Windows XP system with Service Pack 3. As of now I was using older version of iTunes. Today I found that there is an newer version of iTunes available hence tried to update the same but ended with an error message saying:

?ERROR 2096 iTunes can't run because QuickTime failed to open.?

I did some searches on Web and found an article on Apple knowledge base regarding the same. I did everything mentioned over there but nothing helped. Finally I uninstalled iTunes and QuickTime both from the system and tried reinstalling the latest version but nothing helped.

Please provide some help to fix this issue.

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  #2  
Old 11-01-2008
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Join Date: Sep 2004
Posts: 142
Re: itunes installation failed due to Quicktime failure to open Error

Just go through the following steps and see if it helps:
  • Right-click on the QuickTimePlayer application (located in C:\Program Files\QuickTime) and choose Properties from the shortcut menu.
  • In the Properties window, click the Compatibility tab
  • Deselect all checkboxes currently selected in the Compatibility tab.
  • Click Apply.
  • Close the Properties window.

Also check the following article describing the same problem with solution:
Error 2096 while starting QuickTime or iTunes
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  #3  
Old 23-02-2008
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Join Date: Nov 2004
Posts: 41
RE: itunes installation failed due to Quicktime failure to open Error

Thanks for the help Judy.

That really helped.
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