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Thread: Error Message 0xc0000005

  1. #1
    trinirdm Guest

    Error Message 0xc0000005

    I have a Dell Inspiron 6400 which uses Windows XP Home Edition Service Pack 2
    Operating System. Whenever I try to install Windows Live Messenger (any
    version), I am getting an error message saying : Application Failed to
    Initialize properly (0xc0000005). I understand this error code is associated
    with Sony Vaio computers, but I have a Dell Inspiron 6400. Can someone please
    tell me how I can solve this problem so that I can get messenger to run
    properly. I have been experiencing this problem since last October and no one
    at Dell or Microsoft has been able to help me!!!!!!



  2. #2
    Jonathan Kay [MVP] Guest

    Re: Error Message 0xc0000005

    Greetings,

    It's not specifically the Vaio itself, but the Sony software on it. Go over to Add or Remove
    Programs in the Control Panel and look for some (especially SonicStage) and remove it.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "trinirdm" <trinirdm@discussions.microsoft.com> wrote in message
    news:B6A53A03-E7B4-4A40-8856-5A94A7BCDAC9@microsoft.com...
    > I have a Dell Inspiron 6400 which uses Windows XP Home Edition Service Pack 2
    > Operating System. Whenever I try to install Windows Live Messenger (any
    > version), I am getting an error message saying : Application Failed to
    > Initialize properly (0xc0000005). I understand this error code is associated
    > with Sony Vaio computers, but I have a Dell Inspiron 6400. Can someone please
    > tell me how I can solve this problem so that I can get messenger to run
    > properly. I have been experiencing this problem since last October and no one
    > at Dell or Microsoft has been able to help me!!!!!!
    >
    >



  3. #3
    trinirdm Guest

    Re: Error Message 0xc0000005






    "Jonathan Kay [MVP]" wrote:

    > Greetings,
    >
    > It's not specifically the Vaio itself, but the Sony software on it. Go over to Add or Remove
    > Programs in the Control Panel and look for some (especially SonicStage) and remove it.
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    > "trinirdm" <trinirdm@discussions.microsoft.com> wrote in message
    > news:B6A53A03-E7B4-4A40-8856-5A94A7BCDAC9@microsoft.com...
    > > I have a Dell Inspiron 6400 which uses Windows XP Home Edition Service Pack 2
    > > Operating System. Whenever I try to install Windows Live Messenger (any
    > > version), I am getting an error message saying : Application Failed to
    > > Initialize properly (0xc0000005). I understand this error code is associated
    > > with Sony Vaio computers, but I have a Dell Inspiron 6400. Can someone please
    > > tell me how I can solve this problem so that I can get messenger to run
    > > properly. I have been experiencing this problem since last October and no one
    > > at Dell or Microsoft has been able to help me!!!!!!
    > >
    > >

    > Hello Jonathan,

    Thanks for your suggestion. However what I am seeing in my ADD/Remove
    programs are :Sonic DLA - Sonic Record Now Audio/Record Now Data/Record Now
    Copy and Sonic Update Manager.
    I'm not seeing Sonic Stage.

  4. #4
    Jonathan Kay [MVP] Guest

    Re: Error Message 0xc0000005

    Greetings,

    Yeah, that'll be the Sonic CD Recording software which is completely unrelated.

    I'm afraid I don't really have much more of a solution for you that would work over the
    newsgroups, unless you want to end up uninstalling all the software on your system.

    What you could do though, is use MSN Messenger 7.0, which shouldn't have this problem and has
    most of the features of Windows Live Messenger anyway:
    http://microsoft.com/downloads/detai...4-9505f47bed45

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --




    "trinirdm" <trinirdm@discussions.microsoft.com> wrote in message
    news:53F427D4-6CB6-477E-84BC-0C3BC5ACF314@microsoft.com...
    > Hello Jonathan,
    > Thanks for your suggestion. However what I am seeing in my ADD/Remove
    > programs are :Sonic DLA - Sonic Record Now Audio/Record Now Data/Record Now
    > Copy and Sonic Update Manager.
    > I'm not seeing Sonic Stage.




  5. #5
    trinirdm Guest

    Re: Error Message 0xc0000005


    Jonathan when I try Removing the Sonic software I am getting msg saying: The
    feature you are trying to use is on a network resource that is unavailable.
    Can you or anyone else who is reading this suggest how I can get this
    software off my computer? It is causing me so much problems. I even tried
    installing Messenger 7, but still the same error message, even though I have
    disabled the Sonic DLA.


    "Jonathan Kay [MVP]" wrote:

    > Greetings,
    >
    > Yeah, that'll be the Sonic CD Recording software which is completely unrelated.
    >
    > I'm afraid I don't really have much more of a solution for you that would work over the
    > newsgroups, unless you want to end up uninstalling all the software on your system.
    >
    > What you could do though, is use MSN Messenger 7.0, which shouldn't have this problem and has
    > most of the features of Windows Live Messenger anyway:
    > http://microsoft.com/downloads/detai...4-9505f47bed45
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    >
    >
    > "trinirdm" <trinirdm@discussions.microsoft.com> wrote in message
    > news:53F427D4-6CB6-477E-84BC-0C3BC5ACF314@microsoft.com...
    > > Hello Jonathan,
    > > Thanks for your suggestion. However what I am seeing in my ADD/Remove
    > > programs are :Sonic DLA - Sonic Record Now Audio/Record Now Data/Record Now
    > > Copy and Sonic Update Manager.
    > > I'm not seeing Sonic Stage.

    >
    >


  6. #6
    Jonathan Kay [MVP] Guest

    Re: Error Message 0xc0000005

    Hi,

    Well like I said, the Sonic software you've mentioned has -nothing- to do with Sonic Stage
    (which is a Sony product). It is very unlikely that removing it will solve your problem as
    no one has reported the problem before with Sonic's products.

    What other kinds of problems are you experiencing? It's possible what you're seeing is the
    result of a larger problem. Did this just start occurring or..?

    As a workaround for the time being, you could try a third-party client like Pidgin
    (www.pidgin.im), Trillian (www.trillian.cc), or Miranda (www.miranda-im.org) which will at
    least get you onto the Messenger network.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    --



    "trinirdm" <trinirdm@discussions.microsoft.com> wrote in message
    news:E3E3039F-ECA3-40D2-B761-D51B98213DE0@microsoft.com...
    >
    > Jonathan when I try Removing the Sonic software I am getting msg saying: The
    > feature you are trying to use is on a network resource that is unavailable.
    > Can you or anyone else who is reading this suggest how I can get this
    > software off my computer? It is causing me so much problems. I even tried
    > installing Messenger 7, but still the same error message, even though I have
    > disabled the Sonic DLA.
    >
    >
    > "Jonathan Kay [MVP]" wrote:
    >
    >> Greetings,
    >>
    >> Yeah, that'll be the Sonic CD Recording software which is completely unrelated.
    >>
    >> I'm afraid I don't really have much more of a solution for you that would work over the
    >> newsgroups, unless you want to end up uninstalling all the software on your system.
    >>
    >> What you could do though, is use MSN Messenger 7.0, which shouldn't have this problem and
    >> has
    >> most of the features of Windows Live Messenger anyway:
    >> http://microsoft.com/downloads/detai...4-9505f47bed45
    >>
    >> --
    >> Jonathan Kay
    >> Microsoft MVP - Windows Live Messenger
    >> MSN Messenger/Windows Messenger
    >> MessengerGeek Blog: http://www.messengergeek.com
    >> Messenger Resources: http://messenger.jonathankay.com
    >> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
    >> --
    >>
    >>
    >>
    >>
    >> "trinirdm" <trinirdm@discussions.microsoft.com> wrote in message
    >> news:53F427D4-6CB6-477E-84BC-0C3BC5ACF314@microsoft.com...
    >> > Hello Jonathan,
    >> > Thanks for your suggestion. However what I am seeing in my ADD/Remove
    >> > programs are :Sonic DLA - Sonic Record Now Audio/Record Now Data/Record Now
    >> > Copy and Sonic Update Manager.
    >> > I'm not seeing Sonic Stage.

    >>
    >>



  7. #7
    Kevin8888 Guest

    Re: Error Message 0xc0000005

    I have a similar problem, but i just did a system restore so my computer
    doesnt recognize that i have sonicstage any more, is there a way for me to
    fix that so i can get rid of the effecting files?


  8. #8
    Join Date
    Feb 2009
    Posts
    1

    Re: Error Message 0xc0000005

    Hi I got exact problem i think after install clicking login with my account i get this error inside my fail report.

    How ever i dont use any sony products i only have sound max that followed with asus striker II mother board.
    I cannot turn back to any dates since i just had reformatted all harddisks and newly added all new drivers and updates from microsoft before installing the new msn live.
    I can make the old one to run on this pc though

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