Error Downloading iTunes 7.5

Hi.
I hope someone can help. I have Windows XP (Home Edition) and have been
using an older version of iTunes. I have tried multiple times to download
the latest version (7.5). I run the application and then, each time, it gets
stuck on the Windows Installer (preparing to install). After several
minutes, I get the following error message: "msiexec.exe has encountered a
problem and needs to close. We are sorry for the inconvenience." Error
Signature, Event type: InPage Error
P1: c000009c P2: 00000003

Can anyone help? I want buy my husband an iPhone for Christmas, but need
the latest version of iTunes.
Thanks!!

"Lost" <Lost@discussions.microsoft.com> wrote in message
news:78A2DA1A-4204-42BE-B47E-9096FBE6E3DC@microsoft.com...
> Hi.
> I hope someone can help. I have Windows XP (Home Edition) and have been
> using an older version of iTunes. I have tried multiple times to download
> the latest version (7.5). I run the application and then, each time, it
> gets
> stuck on the Windows Installer (preparing to install). After several
> minutes, I get the following error message: "msiexec.exe has encountered
> a
> problem and needs to close. We are sorry for the inconvenience." Error
> Signature, Event type: InPage Error
> P1: c000009c P2: 00000003
>
> Can anyone help? I want buy my husband an iPhone for Christmas, but need
> the latest version of iTunes.
> Thanks!!
>

Go to the MS site and make sure you have all recent updates, especially your
MS Installer.

Cheers,
Jerry

Thanks, Jerry.
I did check for all updates and it said I was current. Do you have any
other thoughts?



"theplectrum" wrote:

> "Lost" <Lost@discussions.microsoft.com> wrote in message
> news:78A2DA1A-4204-42BE-B47E-9096FBE6E3DC@microsoft.com...
> > Hi.
> > I hope someone can help. I have Windows XP (Home Edition) and have been
> > using an older version of iTunes. I have tried multiple times to download
> > the latest version (7.5). I run the application and then, each time, it
> > gets
> > stuck on the Windows Installer (preparing to install). After several
> > minutes, I get the following error message: "msiexec.exe has encountered
> > a
> > problem and needs to close. We are sorry for the inconvenience." Error
> > Signature, Event type: InPage Error
> > P1: c000009c P2: 00000003
> >
> > Can anyone help? I want buy my husband an iPhone for Christmas, but need
> > the latest version of iTunes.
> > Thanks!!
> >
>
> Go to the MS site and make sure you have all recent updates, especially your
> MS Installer.
>
> Cheers,
> Jerry
>
>
>

"Lost" <Lost@discussions.microsoft.com> wrote in message
news:52C31AAA-8107-43FE-998E-00CA77F6FB6A@microsoft.com...
> Thanks, Jerry.
> I did check for all updates and it said I was current. Do you have any
> other thoughts?
>
>
>
> "theplectrum" wrote:
>
>> "Lost" <Lost@discussions.microsoft.com> wrote in message
>> news:78A2DA1A-4204-42BE-B47E-9096FBE6E3DC@microsoft.com...
>> > Hi.
>> > I hope someone can help. I have Windows XP (Home Edition) and have
>> > been
>> > using an older version of iTunes. I have tried multiple times to
>> > download
>> > the latest version (7.5). I run the application and then, each time,
>> > it
>> > gets
>> > stuck on the Windows Installer (preparing to install). After several
>> > minutes, I get the following error message: "msiexec.exe has
>> > encountered
>> > a
>> > problem and needs to close. We are sorry for the inconvenience."
>> > Error
>> > Signature, Event type: InPage Error
>> > P1: c000009c P2: 00000003
>> >
>> > Can anyone help? I want buy my husband an iPhone for Christmas, but
>> > need
>> > the latest version of iTunes.
>> > Thanks!!
>> >
>>
>> Go to the MS site and make sure you have all recent updates, especially
>> your
>> MS Installer.
>>
>> Cheers,
>> Jerry
>>
>>
>>
>
Try this :

http://www.pcreview.co.uk/forums/thread-1702133.php

or this, as mentionned, the Windows Installer :

http://ask-leo.com/comments_000371.php?page=5

Cheers,
Jerry

Thanks, Jerry.

You were very helpful. Turns out my installer was corrupted. After
deinstalling and reinstalling, all is well.

Thanks, again!

"theplectrum" wrote:

> "Lost" <Lost@discussions.microsoft.com> wrote in message
> news:52C31AAA-8107-43FE-998E-00CA77F6FB6A@microsoft.com...
> > Thanks, Jerry.
> > I did check for all updates and it said I was current. Do you have any
> > other thoughts?
> >
> >
> >
> > "theplectrum" wrote:
> >
> >> "Lost" <Lost@discussions.microsoft.com> wrote in message
> >> news:78A2DA1A-4204-42BE-B47E-9096FBE6E3DC@microsoft.com...
> >> > Hi.
> >> > I hope someone can help. I have Windows XP (Home Edition) and have
> >> > been
> >> > using an older version of iTunes. I have tried multiple times to
> >> > download
> >> > the latest version (7.5). I run the application and then, each time,
> >> > it
> >> > gets
> >> > stuck on the Windows Installer (preparing to install). After several
> >> > minutes, I get the following error message: "msiexec.exe has
> >> > encountered
> >> > a
> >> > problem and needs to close. We are sorry for the inconvenience."
> >> > Error
> >> > Signature, Event type: InPage Error
> >> > P1: c000009c P2: 00000003
> >> >
> >> > Can anyone help? I want buy my husband an iPhone for Christmas, but
> >> > need
> >> > the latest version of iTunes.
> >> > Thanks!!
> >> >
> >>
> >> Go to the MS site and make sure you have all recent updates, especially
> >> your
> >> MS Installer.
> >>
> >> Cheers,
> >> Jerry
> >>
> >>
> >>
> >
> Try this :
>
> http://www.pcreview.co.uk/forums/thread-1702133.php
>
> or this, as mentionned, the Windows Installer :
>
> http://ask-leo.com/comments_000371.php?page=5
>
> Cheers,
> Jerry
>
>
>