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Thread: Cannot delete a user account

  1. #1
    Join Date
    Jul 2004
    Posts
    24

    Cannot delete a user account

    I’m talking about my Windows XP pc I use in office. I had created a user account with limited access couple of weeks ago for a guy temporarily. Now as I don’t need it any more I was trying to delete the account but unsuccessful. Whenever I click on Delete this account, system gives me an error saying “mshta.exe is not responding” and nothing happens.

    For security reasons I have to delete this account as soon as possible. Can anyone let me know what is the problem with my system ?

  2. #2
    Join Date
    Jun 2004
    Posts
    68

    Re: Cannot delete a user account

    Solution is very simple for the same. Open up command prompt as an Admin. You can do this by going to Start > Programs > Accessories. Right click Command Prompt and click Run as Admin.

    Now in the command prompt type “sfc /purgecache” without quotes and press Enter. That’s it. Now go to user accounts and try deleting the same.

  3. #3
    Join Date
    Jul 2004
    Posts
    24

    Re: Cannot delete a user account

    That’s cool but something I found strange. I tried as you said and it worked like a charm on the my PC. After this I dint face any problem deleting the user account. But the surprising part is this, there is one more PC connected on network was also having the same problem “mshta.exe not responding”. But when I run the code in the command prompt, nothing happened.

    Well it worked on one system but not on the second. Whats wrong.

  4. #4

    Re: Cannot delete a user account

    did it and still cant delete
    after i hit enter it was in command prompt
    windows file protection successfully made the request change
    ?????????/////

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