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Cannot delete a user account

Windows XP Support


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  #1  
Old 04-11-2007
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Join Date: Jul 2004
Posts: 24
Cannot delete a user account

I’m talking about my Windows XP pc I use in office. I had created a user account with limited access couple of weeks ago for a guy temporarily. Now as I don’t need it any more I was trying to delete the account but unsuccessful. Whenever I click on Delete this account, system gives me an error saying “mshta.exe is not responding” and nothing happens.

For security reasons I have to delete this account as soon as possible. Can anyone let me know what is the problem with my system ?

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  #2  
Old 04-11-2007
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Join Date: Jun 2004
Posts: 68
Re: Cannot delete a user account

Solution is very simple for the same. Open up command prompt as an Admin. You can do this by going to Start > Programs > Accessories. Right click Command Prompt and click Run as Admin.

Now in the command prompt type “sfc /purgecache” without quotes and press Enter. That’s it. Now go to user accounts and try deleting the same.
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  #3  
Old 17-02-2008
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Join Date: Jul 2004
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Re: Cannot delete a user account

That’s cool but something I found strange. I tried as you said and it worked like a charm on the my PC. After this I dint face any problem deleting the user account. But the surprising part is this, there is one more PC connected on network was also having the same problem “mshta.exe not responding”. But when I run the code in the command prompt, nothing happened.

Well it worked on one system but not on the second. Whats wrong.
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  #4  
Old 01-02-2012
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Join Date: Jan 2012
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Re: Cannot delete a user account

did it and still cant delete
after i hit enter it was in command prompt
windows file protection successfully made the request change
?????????/////
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