Hi, we are running a small Domain with few Windows XP Clients connected. All systems are working fine except one client. It is not able to install any of the updates. There is no problem in downloading the updates but installation gets failed every time. We tried out several things to fix it out but its been more than a day now facing the problem and yet nothing worked. Hence I came here seeking for some help.
For more help I am attaching the WindowsUpdate.log file. Please help.
Agent * Updates to install = 1
Agent * Title = Definition Update for Windows Defender - KB915597 (Definition 1.21.2837.1)
Agent * UpdateId = {97F3FCB3-AD67-4CC7-9E76-971EC23170CE}.100
Agent * Bundles 1 updates:
Agent * {70BA02A8-BE7D-46CC-A80B-1F84B8529DB1}.100
REPORT EVENT: {A313645A-76DC-43DC-A4B6-6B7A191A39EF} 2007-08-17 10:27:40:421-0400 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0
Windows Defender Success Software Synchronization
Windows Update Client successfully detected 1 updates.
Misc =========== Logging initialized (build: 7.0.6000.374, tz: -0400) ===========
Misc = Process: C:\WINDOWS\system32\wuauclt.exe
FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server
Handler FATAL: 0x80004002: ERROR: Remote update handler container process created (PID: 3608), but exited before signaling event
COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = Windows Defender]
Agent * WARNING: Exit code = 0x80004002
Agent *********
Agent ** END ** Agent: Installing updates [CallerId = Windows Defender]
Agent *************
Agent WARNING: WU client failed installing updates with error 0x80004002
COMAPI - Install call failed
COMAPI - Reboot required = No
COMAPI - WARNING: Exit code = 0x80240FFF; Call error code = 0x80004002
COMAPI ---------
COMAPI WARNING: Operation failed due to earlier error, hr=80004002
COMAPI FATAL: Unable to complete asynchronous installation. (hr=80004002)
COMAPI -- END -- COMAPI: Install [ClientId = Windows Defender]
Thank you.
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