error code 0x80090019, cant restore or start in safe mode

**hindustnidude** · 14-07-2007

I am using a genuine XP OS with product key on a emachines. All the things was working normally when I shut it down, when I tried to start it up, it will go all the way to where I enter the password and then I get error code 0x80090019. I cannot login to Safe Mode and cant access the start menu or the registry or the internet with it? I am able to press delete and enter setup but what should i do from there? Can anyone please help. Thanks.

**Big Fish** · 14-07-2007

Can you give us more information? Do you get any more to the error noticed than the number you provided? Why you are not able to boot into safe mode, what happens when you try? Does your keyboard have a USB connection? If so, do you have an adapter that allows it to be plugged into a PS2 port?

**hindustnidude** · 14-07-2007

I have included the key because the code as I understand is part of windows genuine advantage authentication software and I know mine is authentic. The error code says " a problem is preventing windows from accurately checking the license for this computer, Error Code: 80090019". When I press F8 during start-up, no matter if I hold it down of tap it, it is if I am not even doing it. The system will load up to the password screen or to the restore screen if I have the CD in. My keyboard is a wireless and has a cord with a usb and a keyboard plug together, they are both plugged in and will work except when I get to the restore screen.

**Janos™** · 15-07-2007

Check the below Microsoft Knowledge Base article that relates to an error message with the same descriptive text but a different error code. It may be relevant to your situation.

http://support.microsoft.com/default.aspx/kb/310794

**MattyBoy** · 15-07-2007

You have not included the most important information in the error message: "a problem is preventing windows from accurately checking the license for this computer." See if this article helps:
http://support.microsoft.com/?kbid=310794