System Restore Doesn't Work

I tried to use "System Restore" and it comes back with a message "Unable to
restore - no changes made"
I vaguely think I read some where thet Norton anti-virus could cause this.
If not what could be the problem?
(I am afraid that I'll really need it sometime and then really be in
trouble)
Thanks,
Brian

Hi Brian,

Yes, NAV will cause System Restore to fail.

"Restoration Incomplete. Your computer cannot be restored . . . "

Thanks so much for the prompt reply - that was it! Fixed and working again.
Much appreciated

Norton strikes again!!!

up top on the norton anti virus screen click on norton internet security,
click on settings, click on auto protect,click on configure,click on
miscellaneous. go to how to how to protect my product and uncheck-turn on
protection for my symatec protect and system restore will work again. after
you restore your computer to an earlier point you must run live updates again
because you just erased any updates that were put in after that restore point

[barny999]

After system restore is complete, when taken NAV off, I am not able to find any word document files.
Why is this and how can I find them?

Barny

[thanku]

Bert Kinney, I joined just to say a resounding THANK YOU to you! I've been having a System Restore problem for ages!

Though I use ZoneAlarm and not Norton, turning ZA off did the trick. (I disconnected from the internet first, of course, and rebooted in safe mode). Many thanks! :)