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can't send e mail, outlook express

Windows XP Support


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  #1  
Old 12-05-2007
bob b
 
Posts: n/a
can't send e mail, outlook express

out look express won't send e mail. keep getting a default error. it says
the host smpp-server.tampabay.rr.com could not be found. please verify that
you have entered the sever name correctly. account pop-sever.tampabay.rr.com
sever smpp-sever.tampabay.rr.com , protocal: smpt, port: 25, secure(ssl):
no,socket erroe: error number 0x800ccc0d. i have no clue about to do. any
way to fix this. plz. help. tks much Bob
--
boboffla

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  #2  
Old 12-05-2007
bud
 
Posts: n/a
Re: can't send e mail, outlook express


"bob b" <bobb@discussions.microsoft.com> wrote in message
news:4F1D7D12-A8C9-4B00-9A89-C1B8A74CD3AB@microsoft.com...
> out look express won't send e mail. keep getting a default error. it says
> the host smpp-server.tampabay.rr.com could not be found. please verify
> that
> you have entered the sever name correctly. account
> pop-sever.tampabay.rr.com
> sever smpp-sever.tampabay.rr.com , protocal: smpt, port: 25, secure(ssl):
> no,socket erroe: error number 0x800ccc0d. i have no clue about to do.
> any
> way to fix this. plz. help. tks much Bob
> --
> boboffla


Look in your account settings. it should be, smtp-server.tampabay.rr.com,
not smpp-sever.tampabay.rr.com


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  #3  
Old 12-05-2007
Patrick Keenan
 
Posts: n/a
Re: can't send e mail, outlook express

"bob b" <bobb@discussions.microsoft.com> wrote in message
news:4F1D7D12-A8C9-4B00-9A89-C1B8A74CD3AB@microsoft.com...
> out look express won't send e mail. keep getting a default error. it says
> the host smpp-server.tampabay.rr.com could not be found. please verify
> that
> you have entered the sever name correctly. account
> pop-sever.tampabay.rr.com
> sever smpp-sever.tampabay.rr.com , protocal: smpt, port: 25, secure(ssl):
> no,socket erroe: error number 0x800ccc0d. i have no clue about to do.
> any
> way to fix this. plz. help. tks much Bob
> --
> boboffla


The error message means that your system can't connect with the mail server.
There can be a number of reasons for this, starting with your having the
mail server identified incorrectly and ending with the mail server being
unavailable (in which case, you have to wait till it comes back online).
In between, there are a number of possibilities.

Did this ever work, or did it just suddenly stop working? Did anything at
all change?

Check with the documentation you received from your ISP, or with their
online support, that you have the server names correct. If you're using
firewall/antivirus software that is set up to scan email, check the mail
settings there too.

http://support.microsoft.com/kb/813514


As well, if you are not actually connecting on a RR network, for example if
you are at another location using someone else's network connection that
isn't RR, you will not get to the RR mail servers and will get this error.

Most larger ISPs block access to their mail servers from other networks.
If you really need to be mobile and use email, you have to find a mail
server that doesn't use Port 25. Many people use gmail or hotmail for this
reason.

And there's a variation on that if you are using a wireless router and
network card and didn't change the default wireless SSID on the router:
it's possible that someone nearby is using the same SSID but another ISP,
and that your copy of Windows is connecting to their router without
bothering to mention it to you. The way to be sure that that isn't
happening is to change the SSID on your router, then scan for wireless
networks. If the old SSID is also available, there's a good chance that
you really were using someone else's connection.

HTH
-pk


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  #4  
Old 12-05-2007
nass
 
Posts: n/a
RE: can't send e mail, outlook express



"bob b" wrote:

> out look express won't send e mail. keep getting a default error. it says
> the host smpp-server.tampabay.rr.com could not be found. please verify that
> you have entered the sever name correctly. account pop-sever.tampabay.rr.com
> sever smpp-sever.tampabay.rr.com , protocal: smpt, port: 25, secure(ssl):
> no,socket erroe: error number 0x800ccc0d. i have no clue about to do. any
> way to fix this. plz. help. tks much Bob
> --
> boboffla


Hi Bob,
1= Open OE >> Click Tools >> Accounts >> Properties and on the Advanced Tab
Uncheck "This check box
[ ] Server Requires a Secure Connection.

If still read these links:
2= You receive a "Socket error: 10061, Error Number: 0x800ccc0e" error message
when you try to send or receive e-mail in Outlook or in Outlook Express
http://support.microsoft.com/kb/191687/

You receive error 0x800ccc90 or error 0x800ccc18 when you try to log on to
Exchange Server by using Secure Password Authentication
http://support.microsoft.com/kb/198704/

The Other E-Mail Threat: File Corruption in Outlook Express By Tom Koch
http://www.microsoft.com/windows/ie/...orruption.mspx

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/kb/813514
You receive an error message when you try to receive e-mail messages in
Outlook 2003 or in Outlook Express
http://support.microsoft.com/kb/299496

Read this on how to configure the POP on the outlook account :
"OLEXP: Error Finding POP3 or SMTP Servers When You Send or Receive E-mail
Messages"
http://support.microsoft.com/kb/2744...d=2578&sid=139

"OL2000: (CW) Error Message "The Server Could Not Be Found" Using ICS
Connection"
http://support.microsoft.com/kb/252322/

If still no joy send to the OE newsgroup:
3= Then try to post your Question to the Outlook Express here:
http://www.microsoft.com/communities...&lang=en&cr=US
Good luck.
nass
===
www.nasstec.co.uk
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  #5  
Old 13-05-2007
Vanguard
 
Posts: n/a
Re: can't send e mail, outlook express

"bob b" wrote in message
news:4F1D7D12-A8C9-4B00-9A89-C1B8A74CD3AB@microsoft.com...
124567890123456789012345678901234567890123456789012345678901234567890
> out look express [Outlook Express] won't send e mail. keep [Keep]
> getting a default error [there are no "default" errors but there
> are errors generated based on specific triggers]. it [It] says
> the host smpp-server.tampabay.rr.com could not be found [and so
> will an nslookup because you typed the hostname wrong]. please
> [Please] verify that you have entered the sever name correctly
> [which you have not done yet]. account [Account]
> pop-sever.tampabay.rr.com [sever? As it got lopped off?
> pop-sever? Doubt it], protocal [protocol]: smpt [SMTP], port:
> 25, secure(ssl): no,socket erroe [error]: error number 0x800ccc0d.
> i [i] have no clue about to do. any [Any] way to fix this.[,]
> plz [please?]. help. [Help!] tks much [Much thanks,] Bob[.]



Next time copy and paste the error message in the dialog box. Your
transcription contains way too many typos to know if the problem was in
the configuration or if you simply retyped it incorrectly in your post.
For example, the server's name would be "smtp-...", not "smpp-...";
however, the program also wouldn't be saying "protocal: smpt" and would
instead say "protocol: smtp". So it looks like you manually typed it
all in but screwed up with so many typos that no one could distinguish
between your typos and what OE would've actually used from the account
definition. If you are unable to copy & paste then review your post
before submitting it.

As others have mentioned, you probably entered the wrong IP names for
the mail servers but unsure with so many typos. Since you are paying
RoadRunner for Internet and mail service, what did they say when you
called them?


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  #6  
Old 03-04-2008
net
 
Posts: n/a
RE: can't send e mail, outlook express



"bob b" wrote:

> out look express won't send e mail. keep getting a default error. it says
> the host smpp-server.tampabay.rr.com could not be found. please verify that
> you have entered the sever name correctly. account pop-sever.tampabay.rr.com
> sever smpp-sever.tampabay.rr.com , protocal: smpt, port: 25, secure(ssl):
> no,socket erroe: error number 0x800ccc0d. i have no clue about to do. any
> way to fix this. plz. help. tks much Bob
> --
> boboffla

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  #7  
Old 03-04-2008
Claggy
 
Posts: n/a
Re: can't send e mail, outlook express


"net" <net@discussions.microsoft.com> wrote in message
news:3B14DC14-3284-48A0-A541-A06B0999E118@microsoft.com...
>
>
> "bob b" wrote:
>
>> out look express won't send e mail. keep getting a default error. it says
>> the host smpp-server.tampabay.rr.com could not be found. please verify
>> that
>> you have entered the sever name correctly. account
>> pop-sever.tampabay.rr.com
>> sever smpp-sever.tampabay.rr.com , protocal: smpt, port: 25, secure(ssl):
>> no,socket erroe: error number 0x800ccc0d. i have no clue about to do.
>> any
>> way to fix this. plz. help. tks much Bob
>> --
>> boboffla


If you typed in those codes, then it may just be a typo error but if you
copy and pasted them in, then yes they are wrong.
should be,
smtp-server.tampabay.rr.com
and
pop-server.tampabay.rr.com


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