Results 1 to 6 of 6

Thread: Webcam installation problem

  1. #1
    Join Date
    Jul 2006
    Posts
    64

    Webcam installation problem

    I am not able to install Advent ADE-13 webcam, which is made by Sonix I think. I purchased the web cam pluged it in my laptop. It was recognised but then it gave an error message that said "there was a problem with the installation of the new hardware, this hardware might not work properly". I am running Windows XP SP2 and the webcam works on other laptop properly. Can anyone please help?

  2. #2
    Join Date
    May 2006
    Posts
    2,812

    RE: Webcam installation problem

    It is possible that your camera is conflicting with another Device in the IRQ, like your Mouse or printer, Keyboard, etc. You can try to change the IRQ used by the camera by Right click the Camera in the Device Manager and select Properties and there click on Resources and select another IRQ, but click on General tab first and you will see if there is a conflict under the Device status, it will tell if any.

  3. #3
    Join Date
    Sep 2005
    Posts
    1,476

    Re: Webcam installation problem

    You might be able to get some details associated with the exclamation mark that may provide a hint. CAn you try to disconnect the camera, remove all traces of the camera driver and software, clear the temp folders, and restart the laptop. After restarting, install the software for the camera first. After that try to add the camera only after the software install says it's ready.

  4. #4
    Join Date
    Nov 2005
    Posts
    631
    Try to open Windows Explorer and locate these folders and delete the temp: C:\Windows\Temp\Temporary Internet Files\Content IE.5 = Delete the folders in the Right Pane/Window by pressing Shift + Delete Keys. After that run Disk Clean Up and Defrag in Safe Mode then Open a run command and type this command in: sfc /scannow and then click OK and let it run, you may need XP CD handy.

  5. #5
    Join Date
    Sep 2005
    Posts
    2,327
    Follow the below articles to solve your issue:

    General USB troubleshooting in Windows XP
    http://support.microsoft.com/?kbid=310575

    Explanation of error codes generated by Device Manager in Microsoft Windows XP Professional
    http://support.microsoft.com/kb/310123/

    The USB Controller Is Not Recognized and a Code 10 Error Message Appears in Device Manager "W2K"
    http://support.microsoft.com/kb/297511

    How to troubleshoot unknown devices that are listed in Device Manager in Windows XP
    http://support.microsoft.com/kb/314464

    The LifeCam does not work after you install the LifeCam software
    http://support.microsoft.com/kb/929087

  6. #6
    Join Date
    Nov 2005
    Posts
    709
    Have you tried to check the BIOS settings, when you installed the Driver did you Disable the Anti-Virus? See what they will say and come up with, if no solution try to get refund or another make. How Old is your machine, all driver (Mobo drivers) are up to date?

Similar Threads

  1. Replies: 6
    Last Post: 16-03-2012, 11:36 PM
  2. Replies: 5
    Last Post: 18-08-2010, 11:23 AM
  3. Webcam installation
    By Mr. Gupta in forum Hardware Peripherals
    Replies: 2
    Last Post: 10-01-2009, 10:18 AM
  4. Installation mandriva and the problem with the installation
    By urgaffel in forum Operating Systems
    Replies: 2
    Last Post: 26-09-2008, 01:49 PM
  5. Logitech Webcam installation failed on Windows Vista RC1
    By Luis S in forum Vista Hardware Devices
    Replies: 2
    Last Post: 22-02-2007, 01:13 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,751,674,506.14058 seconds with 16 queries