Iím having a Windows XP desktop running with Service Pack 2. I also have a Creative Zen Vision M 30GB. My creative zen use to work fine with this computer since years, there was no problem in the connectivity. Last week I required to connect a flatbed scanner with this computer. This was the first time I connected it with my system. I think somehow it broke my Zen connectivity. Since then whenever I plug in Creative Zen, I see a notification in the system tray saying a new hardware found (like this is the first time I connected the device on this pc). But it wont show the device anywhere on the system.
When I went to device manager I found a Yellow Mark infront of Zen is listed under portable devices. When I double click the same and go into its properties, it says "Reinstall the drivers for this device. (Code 18)To reinstall the drivers for this device, click Reinstall Driver." But as soon as I click the re-install option, I get the following error message:
"An error occurred during the installation of the device. The system cannot find the file specified."
Somebody please help me to get the problem fixed.