Error: RTHCDPL.EXE - Illegal System DLL relocation

I have just updated my laptop (An Acer Aspire 5670 with all the bells &
whistles) after not using for several months (about 29 updates) and the
subject error came up. It reads:

"The system DLL user32.dll was relocated in memory. The application will
not run properly. The relocation occurred because the DLL
C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for
Windows system DLLs. The vendor supplying the DLL should be contacted for a
new DLL"

I have no idea which DLL they are referring to in the last sentence - there
are 3 mentioned in all in the error message. I don't know what program they
refer to that "will not run properly". Can anyone tell me what this is
about, and what I can do about it.

I'm running Windows XP Pro SP2. Please advise if you need further info on
my system.

Thanks,

Lorraine

Hi Lorraine W,

Have a look at this MSKB article:

The Realtek HD Audio Control Panel may not start, and you receive an error
message when you start the computer: "Illegal System DLL Relocation"
http://support.microsoft.com/default...b/935448/en-us



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User


"Lorraine W" wrote:

> I have just updated my laptop (An Acer Aspire 5670 with all the bells &
> whistles) after not using for several months (about 29 updates) and the
> subject error came up. It reads:
>
> "The system DLL user32.dll was relocated in memory. The application will
> not run properly. The relocation occurred because the DLL
> C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for
> Windows system DLLs. The vendor supplying the DLL should be contacted for a
> new DLL"
>
> I have no idea which DLL they are referring to in the last sentence - there
> are 3 mentioned in all in the error message. I don't know what program they
> refer to that "will not run properly". Can anyone tell me what this is
> about, and what I can do about it.
>
> I'm running Windows XP Pro SP2. Please advise if you need further info on
> my system.
>
> Thanks,
>
> Lorraine
>
>
>

Wow - that was fast. Thanks Patti! I checked out the link and it looks
like everything I need to know to fix this is there. I don't think I'll
attempt to do anything about it tonight (my eyes are far too crossed at the
moment) but will look at it tomorrow.

I knew I could count on someone here to know what was going on. I've said
it before, and I'll say it again - I don't know what I'd do if it weren't
for all of the wonderful people on this group who donate their time to help
me out.

THANK YOU ALL!!!!




"Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
news:0228A87E-6148-42AA-B72D-FDE3CC1C0E10@microsoft.com...
| Hi Lorraine W,
|
| Have a look at this MSKB article:
|
| The Realtek HD Audio Control Panel may not start, and you receive an error
| message when you start the computer: "Illegal System DLL Relocation"
| http://support.microsoft.com/default...b/935448/en-us
|
|
|
| Regards,
|
| --
| Patti MacLeod
| Microsoft MVP - Windows Shell/User
|
|
| "Lorraine W" wrote:
|
| > I have just updated my laptop (An Acer Aspire 5670 with all the bells &
| > whistles) after not using for several months (about 29 updates) and the
| > subject error came up. It reads:
| >
| > "The system DLL user32.dll was relocated in memory. The application
will
| > not run properly. The relocation occurred because the DLL
| > C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for
| > Windows system DLLs. The vendor supplying the DLL should be contacted
for a
| > new DLL"
| >
| > I have no idea which DLL they are referring to in the last sentence -
there
| > are 3 mentioned in all in the error message. I don't know what program
they
| > refer to that "will not run properly". Can anyone tell me what this is
| > about, and what I can do about it.
| >
| > I'm running Windows XP Pro SP2. Please advise if you need further info
on
| > my system.
| >
| > Thanks,
| >
| > Lorraine
| >
| >
| >

You're very welcome! :-)



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User


"Lorraine W" wrote:

> Wow - that was fast. Thanks Patti! I checked out the link and it looks
> like everything I need to know to fix this is there. I don't think I'll
> attempt to do anything about it tonight (my eyes are far too crossed at the
> moment) but will look at it tomorrow.
>
> I knew I could count on someone here to know what was going on. I've said
> it before, and I'll say it again - I don't know what I'd do if it weren't
> for all of the wonderful people on this group who donate their time to help
> me out.
>
> THANK YOU ALL!!!!
>
>
>
>
> "Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
> news:0228A87E-6148-42AA-B72D-FDE3CC1C0E10@microsoft.com...
> | Hi Lorraine W,
> |
> | Have a look at this MSKB article:
> |
> | The Realtek HD Audio Control Panel may not start, and you receive an error
> | message when you start the computer: "Illegal System DLL Relocation"
> | http://support.microsoft.com/default...b/935448/en-us
> |
> |
> |
> | Regards,
> |
> | --
> | Patti MacLeod
> | Microsoft MVP - Windows Shell/User
> |
> |
> | "Lorraine W" wrote:
> |
> | > I have just updated my laptop (An Acer Aspire 5670 with all the bells &
> | > whistles) after not using for several months (about 29 updates) and the
> | > subject error came up. It reads:
> | >
> | > "The system DLL user32.dll was relocated in memory. The application
> will
> | > not run properly. The relocation occurred because the DLL
> | > C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for
> | > Windows system DLLs. The vendor supplying the DLL should be contacted
> for a
> | > new DLL"
> | >
> | > I have no idea which DLL they are referring to in the last sentence -
> there
> | > are 3 mentioned in all in the error message. I don't know what program
> they
> | > refer to that "will not run properly". Can anyone tell me what this is
> | > about, and what I can do about it.
> | >
> | > I'm running Windows XP Pro SP2. Please advise if you need further info
> on
> | > my system.
> | >
> | > Thanks,
> | >
> | > Lorraine
> | >
> | >
> | >
>
>
>