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PROBLEM WITH BLUE SCREEN - PHYSICAL MEMORY DUMP

Windows XP Support


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  #1  
Old 19-03-2007
Jackie
 
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PROBLEM WITH BLUE SCREEN - PHYSICAL MEMORY DUMP

I keep getting a blue screen stating that the computer had detected a problem
and is shutting down to prevent damage to the computer. Further down the
page under "Technical", I get the following:

***STOP: 0x0000008E (0x000001D, 0xBF803880, 0xF2CCEC1C, 0x00000000)

***win32k.sys - Address BF803880 base at BF800000, DateStamp 43446a58

Then I get the line about the physical memory is being dumped.

I don't understand what is going on or how to fix whatever the problem is.
Is there anyone who can help? Please keep in mind that I'm not very computer
literate, so if you have a solution to my problem that I can fix, I will need
complete step-by-step directions.

Thank you to anyone who can help me with this.

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  #2  
Old 19-03-2007
Will Denny
 
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Re: PROBLEM WITH BLUE SCREEN - PHYSICAL MEMORY DUMP

Please try the following link to Jim Eshelman's web page - left hand column
(8E)
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  #3  
Old 19-03-2007
Roger
 
Posts: n/a
Re: PROBLEM WITH BLUE SCREEN - PHYSICAL MEMORY DUMP

As the advice given to Gruvens post earlier, Google search "Blue screen boot
up" and you will see loads of help printed there.
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  #4  
Old 20-08-2009
Member
 
Join Date: Aug 2009
Posts: 1
Re: PROBLEM WITH BLUE SCREEN - PHYSICAL MEMORY DUMP

Download and run Malwarebytes anti malware. You can get it at cnet for free and it's specifically designed to remove those phony antivirus programs.
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