"WMS IDLE Not Responding" when logging off or shutting down

I have Windows XP Home edition with two users. I had "Use Fast User
Switching" enabled and started having problems switching from one user to the
other. Now whenever I log off or shut down, I get a "WMS IDLE Not
Responding" and I have to click "End Program every time". I disabled the
switching option and it still persists. Any help would be greatly
appreciated.

[Bil]

Hey thanks for posting the cure , Ive been PO by this for months you saved me a pain in the arse renistall. Thanks again for posting the solution. Oh By the way besides naturally speeding the shut down , my start up is about 10 sec faster to thanks again
I just started having that problem with wms, right after I installed a new sony dvd writer. So I have the same question, how will removing nmbgmonitor affect the writting process? Any idea? Thanks Bil

That did not work. When I tried to load the patch, I got the following error:

The upgrade patch cannot be installed by the Windows Installer service
because the program to be upgraded may be missing, or the upgrade patch may
update a different version of the program. Verify that the program to be
upgraded exists on your computer and that you have the correct upgrade patch.

I do not have Microsoft Communicator 2005 on my PC.

WORKAROUND
To work around this problem, follow these steps:
1. Exit all programs that are running.
2. Right-click the Communicator 2005 icon in the notification area.
3. Click Exit.

There is no Communicator 2005 icon that I can see.

Any suggestions would be appreciated.

[elebish]

Do you have Norton/Symantec AV software installed?

Thank you all for the great information that you posted. I suspected that the Nero Essentials 7 was the culprit. My problems did arise immediately after installing that program, provided with my new DVD burner.
I'll take advantage of your wisdoms for any future problems. Best wishes

thank you all for the wms idle advice. the 'ms communicator patch' was of no use but the disabling of 'nero scout' seems to have corrected the error. i had thought it was a conflict brought about by a recently installed thunderbird client, but that wasn't the case.

If u have Nero7 onwards installed goto (Windows XP) all programs - nero - tools - nero scout and disable it then restart WMS should not be a worry

Is Outlook running when you try to shutdown the computer? Look in the
Task Manager's running processes to verify this. Outlook is notorious
for that, it can keep on running even after you exit and close the
application.

I found that going to MSCONFIG and removing NMBgMonitor (which is a Nero Essentials component) from Startup, removed the WMS Idle failing to quit. More importantly removing that Nero file from startup, allowed Windows XP to shutdown ten times faster. I have removed Nero from my computer and it runs perfectly now. Perhaps only a corrupted file, who knows, but bye bye WMS Idle.

Removing nmbgmonitor from startup does not affect any programs in six months of use including DVD/CD writing. It is a program that remained after I had uninstalled Nero Essentials.

You are right! Also, right clicking the taskbar, selecting toolbars and unchecking Nero Search, should also help. If that doesn't work then your instructions should be followed, which is unchecking the Nero Scout feature, which is different than Nero Search I mentioned above. Ed.

[Warwick]

I had the same problem and had Microsoft working on it to no real avail. To make a long story short I searched for WMS Idle and came up with this site and followed a thread when I saw the bgmonitor(?) and realised I had that on my machine I removed it and to quote the person with the problem "BYE BYE WMS IDLE". Now being a bit of a computer gimp I do not know what nero does but think it is something to do with my DVD writer. If I delete that what should/could I replace it with or don't I need it at all.

Really impressed with the help form this site - so much that I joined !
My route to the solution was slightly different but near enough to follow the advice above. I went : Start / All Programs / Nero 7 Essentials / Nero Scout
then Nero Scout Options Windows / Indexing / folder / Clear All / Apply / Uncheck Enable Nero Scout (not "Unable") / Apply / OK.
I also had a couple of other programs showing "Not responding" and it seems to have cleared them as well - they were SMax4PNP which is something to do with the audio system, and later WOWEXEC which is to do with processing of 16-bit applications. All of this now seems to have been cleared. So thank you to TechArena, and as for the person who introduced Nero Scout options - resign !!!

[fyrye]

The proper way to get rid of this issue, Click Start -> Programs -> Nero 7 -> Tools -> Nero Scout.
On the window at the top left, Uncheck Enable Nero Scout.
This will remove the NMBgmonitor from startup, and stop your computer from unneeded idle processing as Nero scans for pictures and media content.
Simply unchecking the intigration options will NOT resolve the issue, you must disable Nero Scout.

WMS IDLE

This is for people who have NERO.

Here's what you do to solve this problem.

Click Start--> Programs --> Nero(v7, v7 essentials, v8 ) --> Tools --> Nero Scout.

This opens Nero Scout Options window.
On the left hand column, click Indexing --> Folders.
Then at the bottom click Clear All.
Then click Apply.
At the top left hand corner of the window uncheck the box where it says Unable Nero Scout.
Then click Apply.
Then click OK.

This will solve the WMS Idle not responding which appears everytime when shutting down.

If you had Googled this information you would have found the following solution
http://support.microsoft.com/kb/921113

[tkofaith]

Thanks for the answer. It worked like a charm. I did have to go into each user profile to disable it completely, but you are top notch in my book.

[ari_ekt]

Hi,

I also found this to be cause by Nero InCD.

I was able to stop the error by using regedit.exe and deleting the Nero keys from:

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

*and*

HKCU\Software\Microsoft\Windows\CurrentVersion\Run

-Patrick

[edhani]

Originally Posted by fyrye

The proper way to get rid of this issue, Click Start -> Programs -> Nero 7 -> Tools -> Nero Scout.
On the window at the top left, Uncheck Enable Nero Scout.
This will remove the NMBgmonitor from startup, and stop your computer from unneeded idle processing as Nero scans for pictures and media content.
Simply unchecking the intigration options will NOT resolve the issue, you must disable Nero Scout.

WMS IDLE

This is for people who have NERO.

Here's what you do to solve this problem.

Click Start--> Programs --> Nero(v7, v7 essentials, v8 ) --> Tools --> Nero Scout.

This opens Nero Scout Options window.
On the left hand column, click Indexing --> Folders.
Then at the bottom click Clear All.
Then click Apply.
At the top left hand corner of the window uncheck the box where it says Unable Nero Scout.
Then click Apply.
Then click OK.

This will solve the WMS Idle not responding which appears everytime when shutting down.

Wow, it works! Thank you, my friend :)