Windows Live Messenger Crash my WinXP2 with error BAD_POOL_CALLED

I'm using WinXP SP2 and recently I faced a problem with the Windows Live
Messenger 8.0 & 8.1 Beta version. After installing the Windows Live
Messenger, my WinXP crashed with a blue screen showing BAD_POOL_CALLED and
auto restart my System. I do not have such problem if I revert it back to MSN
Messenger 7.5

Anyone experience this and able to provide a solution for my problem?

I'm using IBM T41 notebook with 80GB Harddisk & 1.25GB RAM.

I have A problem like that. Every time I run WLM 8.0 or 8.1 I get the blue
screen of death and when my system restarts it tells me I recovered for a
serious error or something like that. 7.5 works fine though. Good luck
finding any help on fixing this. I have sent e-mail to msn messenger and WLM
sites with information from my event log and have heard nothing. btw this is
what my event viewer said.


It's kind of long :/
Event Type: Information
Event Source: Windows Live Messenger
Event Category: None
Event ID: 1001
Date: 1/19/2007
Time: 6:02:33 PM
User: N/A
Computer: WOW
Description:
The description for Event ID ( 1001 ) in Source ( Windows Live Messenger )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
366550206, 1, msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000,
0, 01280000.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 33 00 36 00 36 00 35 00 3.6.6.5.
0018: 35 00 30 00 32 00 30 00 5.0.2.0.
0020: 36 00 0d 00 0a 00 42 00 6.....B.
0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
0030: 74 00 54 00 61 00 62 00 t.T.a.b.
0038: 6c 00 65 00 20 00 31 00 l.e. .1.
0040: 0d 00 0a 00 ....

And

Event Type: Error
Event Source: Windows Live Messenger
Event Category: None
Event ID: 1000
Date: 1/19/2007
Time: 6:02:25 PM
User: N/A
Computer: WOW
Description:
The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000, 0, 01280000.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 6d 00 73 00 6e 00 .m.s.n.
0030: 6d 00 73 00 67 00 72 00 m.s.g.r.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 38 00 2e 00 30 00 .8...0.
0048: 2e 00 38 00 31 00 32 00 ..8.1.2.
0050: 2e 00 30 00 20 00 34 00 ..0. .4.
0058: 34 00 63 00 63 00 31 00 4.c.c.1.
0060: 38 00 39 00 36 00 20 00 8.9.6. .
0068: 69 00 6e 00 20 00 75 00 i.n. .u.
0070: 6e 00 6b 00 6e 00 6f 00 n.k.n.o.
0078: 77 00 6e 00 20 00 30 00 w.n. .0.
0080: 2e 00 30 00 2e 00 30 00 ..0...0.
0088: 2e 00 30 00 20 00 30 00 ..0. .0.
0090: 30 00 30 00 30 00 30 00 0.0.0.0.
0098: 30 00 30 00 30 00 20 00 0.0.0. .
00a0: 66 00 44 00 65 00 62 00 f.D.e.b.
00a8: 75 00 67 00 20 00 30 00 u.g. .0.
00b0: 20 00 61 00 74 00 20 00 .a.t. .
00b8: 6f 00 66 00 66 00 73 00 o.f.f.s.
00c0: 65 00 74 00 20 00 30 00 e.t. .0.
00c8: 31 00 32 00 38 00 30 00 1.2.8.0.
00d0: 30 00 30 00 30 00 0d 00 0.0.0...
00d8: 0a 00 ..


"CK" wrote:

> I'm using WinXP SP2 and recently I faced a problem with the Windows Live
> Messenger 8.0 & 8.1 Beta version. After installing the Windows Live
> Messenger, my WinXP crashed with a blue screen showing BAD_POOL_CALLED and
> auto restart my System. I do not have such problem if I revert it back to MSN
> Messenger 7.5
>
> Anyone experience this and able to provide a solution for my problem?
>
> I'm using IBM T41 notebook with 80GB Harddisk & 1.25GB RAM.

I also have the same problem. I hope that more people fess up to this
because its really frustrating.

"solis" wrote:

> I have A problem like that. Every time I run WLM 8.0 or 8.1 I get the blue
> screen of death and when my system restarts it tells me I recovered for a
> serious error or something like that. 7.5 works fine though. Good luck
> finding any help on fixing this. I have sent e-mail to msn messenger and WLM
> sites with information from my event log and have heard nothing. btw this is
> what my event viewer said.
>
>
> It's kind of long :/
> Event Type: Information
> Event Source: Windows Live Messenger
> Event Category: None
> Event ID: 1001
> Date: 1/19/2007
> Time: 6:02:33 PM
> User: N/A
> Computer: WOW
> Description:
> The description for Event ID ( 1001 ) in Source ( Windows Live Messenger )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote computer.
> You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> Help and Support for details. The following information is part of the event:
> 366550206, 1, msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000,
> 0, 01280000.
> Data:
> 0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
> 0008: 65 00 74 00 3a 00 20 00 e.t.:. .
> 0010: 33 00 36 00 36 00 35 00 3.6.6.5.
> 0018: 35 00 30 00 32 00 30 00 5.0.2.0.
> 0020: 36 00 0d 00 0a 00 42 00 6.....B.
> 0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
> 0030: 74 00 54 00 61 00 62 00 t.T.a.b.
> 0038: 6c 00 65 00 20 00 31 00 l.e. .1.
> 0040: 0d 00 0a 00 ....
>
> And
>
> Event Type: Error
> Event Source: Windows Live Messenger
> Event Category: None
> Event ID: 1000
> Date: 1/19/2007
> Time: 6:02:25 PM
> User: N/A
> Computer: WOW
> Description:
> The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote computer.
> You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> Help and Support for details. The following information is part of the event:
> msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000, 0, 01280000.
> Data:
> 0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
> 0008: 69 00 63 00 61 00 74 00 i.c.a.t.
> 0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
> 0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
> 0020: 75 00 72 00 65 00 20 00 u.r.e. .
> 0028: 20 00 6d 00 73 00 6e 00 .m.s.n.
> 0030: 6d 00 73 00 67 00 72 00 m.s.g.r.
> 0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
> 0040: 20 00 38 00 2e 00 30 00 .8...0.
> 0048: 2e 00 38 00 31 00 32 00 ..8.1.2.
> 0050: 2e 00 30 00 20 00 34 00 ..0. .4.
> 0058: 34 00 63 00 63 00 31 00 4.c.c.1.
> 0060: 38 00 39 00 36 00 20 00 8.9.6. .
> 0068: 69 00 6e 00 20 00 75 00 i.n. .u.
> 0070: 6e 00 6b 00 6e 00 6f 00 n.k.n.o.
> 0078: 77 00 6e 00 20 00 30 00 w.n. .0.
> 0080: 2e 00 30 00 2e 00 30 00 ..0...0.
> 0088: 2e 00 30 00 20 00 30 00 ..0. .0.
> 0090: 30 00 30 00 30 00 30 00 0.0.0.0.
> 0098: 30 00 30 00 30 00 20 00 0.0.0. .
> 00a0: 66 00 44 00 65 00 62 00 f.D.e.b.
> 00a8: 75 00 67 00 20 00 30 00 u.g. .0.
> 00b0: 20 00 61 00 74 00 20 00 .a.t. .
> 00b8: 6f 00 66 00 66 00 73 00 o.f.f.s.
> 00c0: 65 00 74 00 20 00 30 00 e.t. .0.
> 00c8: 31 00 32 00 38 00 30 00 1.2.8.0.
> 00d0: 30 00 30 00 30 00 0d 00 0.0.0...
> 00d8: 0a 00 ..
>
>
> "CK" wrote:
>
> > I'm using WinXP SP2 and recently I faced a problem with the Windows Live
> > Messenger 8.0 & 8.1 Beta version. After installing the Windows Live
> > Messenger, my WinXP crashed with a blue screen showing BAD_POOL_CALLED and
> > auto restart my System. I do not have such problem if I revert it back to MSN
> > Messenger 7.5
> >
> > Anyone experience this and able to provide a solution for my problem?
> >
> > I'm using IBM T41 notebook with 80GB Harddisk & 1.25GB RAM.

Still can't fix this problem :( Microsift does not care :(

"andres" wrote:

> I also have the same problem. I hope that more people fess up to this
> because its really frustrating.
>
> "solis" wrote:
>
> > I have A problem like that. Every time I run WLM 8.0 or 8.1 I get the blue
> > screen of death and when my system restarts it tells me I recovered for a
> > serious error or something like that. 7.5 works fine though. Good luck
> > finding any help on fixing this. I have sent e-mail to msn messenger and WLM
> > sites with information from my event log and have heard nothing. btw this is
> > what my event viewer said.
> >
> >
> > It's kind of long :/
> > Event Type: Information
> > Event Source: Windows Live Messenger
> > Event Category: None
> > Event ID: 1001
> > Date: 1/19/2007
> > Time: 6:02:33 PM
> > User: N/A
> > Computer: WOW
> > Description:
> > The description for Event ID ( 1001 ) in Source ( Windows Live Messenger )
> > cannot be found. The local computer may not have the necessary registry
> > information or message DLL files to display messages from a remote computer.
> > You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> > Help and Support for details. The following information is part of the event:
> > 366550206, 1, msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000,
> > 0, 01280000.
> > Data:
> > 0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
> > 0008: 65 00 74 00 3a 00 20 00 e.t.:. .
> > 0010: 33 00 36 00 36 00 35 00 3.6.6.5.
> > 0018: 35 00 30 00 32 00 30 00 5.0.2.0.
> > 0020: 36 00 0d 00 0a 00 42 00 6.....B.
> > 0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
> > 0030: 74 00 54 00 61 00 62 00 t.T.a.b.
> > 0038: 6c 00 65 00 20 00 31 00 l.e. .1.
> > 0040: 0d 00 0a 00 ....
> >
> > And
> >
> > Event Type: Error
> > Event Source: Windows Live Messenger
> > Event Category: None
> > Event ID: 1000
> > Date: 1/19/2007
> > Time: 6:02:25 PM
> > User: N/A
> > Computer: WOW
> > Description:
> > The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
> > cannot be found. The local computer may not have the necessary registry
> > information or message DLL files to display messages from a remote computer.
> > You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> > Help and Support for details. The following information is part of the event:
> > msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000, 0, 01280000.
> > Data:
> > 0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
> > 0008: 69 00 63 00 61 00 74 00 i.c.a.t.
> > 0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
> > 0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
> > 0020: 75 00 72 00 65 00 20 00 u.r.e. .
> > 0028: 20 00 6d 00 73 00 6e 00 .m.s.n.
> > 0030: 6d 00 73 00 67 00 72 00 m.s.g.r.
> > 0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
> > 0040: 20 00 38 00 2e 00 30 00 .8...0.
> > 0048: 2e 00 38 00 31 00 32 00 ..8.1.2.
> > 0050: 2e 00 30 00 20 00 34 00 ..0. .4.
> > 0058: 34 00 63 00 63 00 31 00 4.c.c.1.
> > 0060: 38 00 39 00 36 00 20 00 8.9.6. .
> > 0068: 69 00 6e 00 20 00 75 00 i.n. .u.
> > 0070: 6e 00 6b 00 6e 00 6f 00 n.k.n.o.
> > 0078: 77 00 6e 00 20 00 30 00 w.n. .0.
> > 0080: 2e 00 30 00 2e 00 30 00 ..0...0.
> > 0088: 2e 00 30 00 20 00 30 00 ..0. .0.
> > 0090: 30 00 30 00 30 00 30 00 0.0.0.0.
> > 0098: 30 00 30 00 30 00 20 00 0.0.0. .
> > 00a0: 66 00 44 00 65 00 62 00 f.D.e.b.
> > 00a8: 75 00 67 00 20 00 30 00 u.g. .0.
> > 00b0: 20 00 61 00 74 00 20 00 .a.t. .
> > 00b8: 6f 00 66 00 66 00 73 00 o.f.f.s.
> > 00c0: 65 00 74 00 20 00 30 00 e.t. .0.
> > 00c8: 31 00 32 00 38 00 30 00 1.2.8.0.
> > 00d0: 30 00 30 00 30 00 0d 00 0.0.0...
> > 00d8: 0a 00 ..
> >
> >
> > "CK" wrote:
> >
> > > I'm using WinXP SP2 and recently I faced a problem with the Windows Live
> > > Messenger 8.0 & 8.1 Beta version. After installing the Windows Live
> > > Messenger, my WinXP crashed with a blue screen showing BAD_POOL_CALLED and
> > > auto restart my System. I do not have such problem if I revert it back to MSN
> > > Messenger 7.5
> > >
> > > Anyone experience this and able to provide a solution for my problem?
> > >
> > > I'm using IBM T41 notebook with 80GB Harddisk & 1.25GB RAM.

On 1 mar, 04:53, solis <s...@discussions.microsoft.com> wrote:
> Still can't fix this problem :( Microsift does not care :(
>
> "andres" wrote:
> > I also have the same problem. I hope that more people fess up to this
> > because its really frustrating.
>
> > "solis" wrote:
>
> > > I have A problem like that. Every time I run WLM 8.0 or 8.1 I get the blue
> > > screen of death and when my system restarts it tells me I recovered for a
> > > serious error or something like that. 7.5 works fine though. Good luck
> > > finding any help on fixing this. I have sent e-mail to msn messenger and WLM
> > > sites with information from my event log and have heard nothing. btw this is
> > > what my event viewer said.
>
> > > It's kind of long :/
> > > Event Type: Information
> > > Event Source: Windows Live Messenger
> > > Event Category: None
> > > Event ID: 1001
> > > Date: 1/19/2007
> > > Time: 6:02:33 PM
> > > User: N/A
> > > Computer: WOW
> > > Description:
> > > The description for Event ID ( 1001 ) in Source ( Windows Live Messenger )
> > > cannot be found. The local computer may not have the necessary registry
> > > information or message DLL files to display messages from a remote computer.
> > > You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> > > Help and Support for details. The following information is part of the event:
> > > 366550206, 1,msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000,
> > > 0, 01280000.
> > > Data:
> > > 0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
> > > 0008: 65 00 74 00 3a 00 20 00 e.t.:. .
> > > 0010: 33 00 36 00 36 00 35 00 3.6.6.5.
> > > 0018: 35 00 30 00 32 00 30 00 5.0.2.0.
> > > 0020: 36 00 0d 00 0a 00 42 00 6.....B.
> > > 0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
> > > 0030: 74 00 54 00 61 00 62 00 t.T.a.b.
> > > 0038: 6c 00 65 00 20 00 31 00 l.e. .1.
> > > 0040: 0d 00 0a 00 ....
>
> > > And
>
> > > Event Type: Error
> > > Event Source: Windows Live Messenger
> > > Event Category: None
> > > Event ID: 1000
> > > Date: 1/19/2007
> > > Time: 6:02:25 PM
> > > User: N/A
> > > Computer: WOW
> > > Description:
> > > The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
> > > cannot be found. The local computer may not have the necessary registry
> > > information or message DLL files to display messages from a remote computer.
> > > You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> > > Help and Support for details. The following information is part of the event:
> > >msnmsgr.exe, 8.0.812.0, 44cc1896, unknown, 0.0.0.0, 00000000, 0, 01280000.
> > > Data:
> > > 0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
> > > 0008: 69 00 63 00 61 00 74 00 i.c.a.t.
> > > 0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
> > > 0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
> > > 0020: 75 00 72 00 65 00 20 00 u.r.e. .
> > > 0028: 20 00 6d 00 73 00 6e 00 .m.s.n.
> > > 0030: 6d 00 73 00 67 00 72 00 m.s.g.r.
> > > 0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
> > > 0040: 20 00 38 00 2e 00 30 00 .8...0.
> > > 0048: 2e 00 38 00 31 00 32 00 ..8.1.2.
> > > 0050: 2e 00 30 00 20 00 34 00 ..0. .4.
> > > 0058: 34 00 63 00 63 00 31 00 4.c.c.1.
> > > 0060: 38 00 39 00 36 00 20 00 8.9.6. .
> > > 0068: 69 00 6e 00 20 00 75 00 i.n. .u.
> > > 0070: 6e 00 6b 00 6e 00 6f 00 n.k.n.o.
> > > 0078: 77 00 6e 00 20 00 30 00 w.n. .0.
> > > 0080: 2e 00 30 00 2e 00 30 00 ..0...0.
> > > 0088: 2e 00 30 00 20 00 30 00 ..0. .0.
> > > 0090: 30 00 30 00 30 00 30 00 0.0.0.0.
> > > 0098: 30 00 30 00 30 00 20 00 0.0.0. .
> > > 00a0: 66 00 44 00 65 00 62 00 f.D.e.b.
> > > 00a8: 75 00 67 00 20 00 30 00 u.g. .0.
> > > 00b0: 20 00 61 00 74 00 20 00 .a.t. .
> > > 00b8: 6f 00 66 00 66 00 73 00 o.f.f.s.
> > > 00c0: 65 00 74 00 20 00 30 00 e.t. .0.
> > > 00c8: 31 00 32 00 38 00 30 00 1.2.8.0.
> > > 00d0: 30 00 30 00 30 00 0d 00 0.0.0...
> > > 00d8: 0a 00 ..
>
> > > "CK" wrote:
>
> > > > I'm using WinXP SP2 and recently I faced a problem with the Windows Live
> > > > Messenger 8.0 & 8.1 Beta version. After installing the Windows Live
> > > > Messenger, my WinXP crashed with a blue screen showing BAD_POOL_CALLED and
> > > > auto restart my System. I do not have such problem if I revert it back to MSN
> > > > Messenger 7.5
>
> > > > Anyone experience this and able to provide a solution for my problem?
>
> > > > I'm using IBM T41 notebook with 80GB Harddisk & 1.25GB RAM.

Hi,

Also having the same problem.
I think now it is fixed (no crash for about 1 hours!!!, defore fixing
it I crashed immediatly).

I follow these steps :
- Just open an expoler
- Delete this folder : C:\Documents and Settings\<<my_login>>
\Application Data\Microsoft\MSN Messenger

Let me know if its works.

Regards.
jms667

[cartes]

Hi,

I had the same problem.. it worked! Thanks!