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Windows Installer won't load

Windows XP Support


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  #1  
Old 24-01-2007
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Join Date: Aug 2006
Posts: 115
Windows Installer won't load

Whenever I try to install a program then I get an error message that says cannot start windows installer. I have downloaded the Windows Installer 3.2 and installed it, but getting the same error. I am running Windows XP SP1. I have tried uninstalling msievec /regserver and reinstalling, which didnt help as well. I tried to do the same in Safe Mode but that still didnt work. Please help.

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  #2  
Old 24-01-2007
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Join Date: Sep 2005
Posts: 193
Re: Windows Installer won't load

Did you try to start the Windows Installer Service manually and checked what happens, do you get any error messages? You can try to click on Start > Run and then type Services.msc. After that in the right side, right click on Windows Installer and then click Start. Also try to set the service "Startup Type" to manual.
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  #3  
Old 24-01-2007
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Join Date: Aug 2006
Posts: 115
Re: Windows Installer won't load

I have checked that Windows Installer is set to Manual. When I start the service then I am getting error message: "Could not start Windows Installer service on local computer. Error 997: overlapped I/O operation is in progress".
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  #4  
Old 25-01-2007
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Join Date: May 2006
Posts: 973
Re: Windows Installer won't load

Have you checked the below article on "The Windows Installer service could not be accessed" error message when you try to install Office:

http://support.microsoft.com/?kbid=324516
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  #5  
Old 26-01-2007
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Join Date: Aug 2006
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Re: Windows Installer won't load

Thanks but after following the method given in the link, I am still not able to solve this issue? I have tried all the suggestions but getting the same issues. Can anyone tell me if this can be solved or not?
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  #6  
Old 29-01-2007
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Join Date: Oct 2005
Posts: 2,357
Re: Windows Installer won't load

You can try to reinstall the Windows Installer, rename the damaged Windows Installer files, and then reinstall the Windows Installer. To do this follow the steps given in the below link:

http://support.microsoft.com/kb/315346
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  #7  
Old 03-02-2007
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Join Date: Sep 2005
Posts: 227
Re: Windows Installer won't load

If I am trying to re-register Windows Installer then I am getting an error message that says "An event was unable to invoke any of the subscribers". Please help.
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  #8  
Old 11-02-2007
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Join Date: Jan 2006
Posts: 278
Have you tried to follow the Method 2 given in the above link to reinstall the Windows Installer. Incases you know about Depends.exe tool, then you can use it to determine if this error is due to a missing/corrupt dependancy module. In Dependency Walker, use the "profiling" option and run the command (msiexec.exe /regserver).
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