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Thread: Document viewer 'lost'?

  1. #1
    Join Date
    Aug 2006
    Posts
    148

    Document viewer 'lost'?

    When I am opening Windows I am getting the below:

    Document Viewer
    Please wait while Windows configures Document Viewer

    After that I am getting:

    Document Viewer
    The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Document Viewer' disk and click OK.

    I dont have a Document Viewer disk. When I am pressing cancel it keeps repeating these 2 boxes. To exit I have to press Control+Alt+Delete and force quite the program. Is there any other suggestions that I can do? Thanks.

  2. #2
    Join Date
    Jan 2006
    Posts
    605

    Re: Document viewer 'lost'?

    Did you try to reinstall the software for the scanner that you are using?

  3. #3
    Join Date
    May 2010
    Posts
    1

    Re: Document viewer 'lost'?

    I'm not sure what disk to use tried about 4 of them and it's not working can you help me

  4. #4
    Join Date
    Nov 2005
    Posts
    930

    Re: Document viewer 'lost'?

    You have to insert the printer disc and go to setup folder and search for document viewer folder. There you have to double click on DocumentViewer.msi and install it.

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