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Document viewer 'lost'?

Windows XP Support


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  #1  
Old 20-01-2007
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Join Date: Aug 2006
Posts: 148
Document viewer 'lost'?

When I am opening Windows I am getting the below:

Document Viewer
Please wait while Windows configures Document Viewer

After that I am getting:

Document Viewer
The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Document Viewer' disk and click OK.

I dont have a Document Viewer disk. When I am pressing cancel it keeps repeating these 2 boxes. To exit I have to press Control+Alt+Delete and force quite the program. Is there any other suggestions that I can do? Thanks.

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  #2  
Old 20-01-2007
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Join Date: Jan 2006
Posts: 605
Re: Document viewer 'lost'?

Did you try to reinstall the software for the scanner that you are using?
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  #3  
Old 06-05-2010
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Join Date: May 2010
Posts: 1
Re: Document viewer 'lost'?

I'm not sure what disk to use tried about 4 of them and it's not working can you help me
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  #4  
Old 06-05-2010
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Join Date: Nov 2005
Posts: 930
Re: Document viewer 'lost'?

You have to insert the printer disc and go to setup folder and search for document viewer folder. There you have to double click on DocumentViewer.msi and install it.
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