Microsoft Management Console has encountered a problem and needs to close

**Omar** · 06-01-2007

If I am going to Control Panel > Administrative Tools > Component Sevices then I am getting the above error message. It is happening with MMC 2.0 so I upgraded to MMC 3.0 and again got the same error message. It is only happening when I choose the Component Services. Does any have any suggestions to fix this issue? Thanks

**Big Fish** · 06-01-2007

Can you try to post the Error reports in the System and application logs in Event Viewer when the error occurs. You can access the Event Viewer by choosing Start > Control Panel > Administrative Tools and Event Viewer. Check the below link for instance:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

**Omar** · 06-01-2007

Alright, so when I went into the Event Viewer I got the below error message:

Event Type: Error
Event Source: Microsoft Management Console
Event Category: None
Event ID: 1000
Date: 1/5/2007
Time: 5:48:33 PM
User: N/A
Computer: WESTINNOVATIONS
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft Management Console ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: mmc.exe, 5.2.3790.2612, msvcrt.dll, 7.0.2600.2180, 00038081.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6d 6d 63 ure mmc
0018: 2e 65 78 65 20 35 2e 32 .exe 5.2
0020: 2e 33 37 39 30 2e 32 36 .3790.26
0028: 31 32 20 69 6e 20 6d 73 12 in ms
0030: 76 63 72 74 2e 64 6c 6c vcrt.dll
0038: 20 37 2e 30 2e 32 36 30 7.0.260
0040: 30 2e 32 31 38 30 20 61 0.2180 a
0048: 74 20 6f 66 66 73 65 74 t offset
0050: 20 30 30 30 33 38 30 38 0003808
0058: 31 0d 0a 1..

**Coolestman** · 06-01-2007

Are you using Windows XP or Windows Server 2003? Check the below article on "Detailed Usage of the Event Viewer /AUXSOURCE Switch Option":

http://support.microsoft.com/kb/312216/en-us