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Acer aspire

Windows XP Support


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  #1  
Old 03-01-2007
Stuart Day
 
Posts: n/a
Acer aspire

I have just got a Acer aspire 5100 laptop for christmas, and my power supply
unit is getting very hot, too hot to even touch! Is this normall? Should i
be worried?



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  #2  
Old 03-01-2007
Shenan Stanley
 
Posts: n/a
Re: Acer aspire

Stuart Day wrote:
> I have just got a Acer aspire 5100 laptop for christmas, and my
> power supply unit is getting very hot, too hot to even touch! Is
> this normall? Should i be worried?


Could be - most power supplies get warm.

However - it is new and the power supply has nothing at all to do with
Windows XP - so asking in 'Windows XP Help and Support' is probably not the
best place to start.

I recommend contacting those you purchased the laptop from and/or Acer
directly.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3  
Old 03-01-2007
Kerry Brown
 
Posts: n/a
Re: Acer aspire

I have an Aspire 5100. The power supply gets quite warm but not hot enough
that I can't hold my hand on it. I recommend you exchange it if possible.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Stuart Day" <studay@btinternet.com> wrote in message
news:uhP3sE0LHHA.2232@TK2MSFTNGP02.phx.gbl...
>I have just got a Acer aspire 5100 laptop for christmas, and my power
>supply unit is getting very hot, too hot to even touch! Is this normall?
>Should i be worried?
>
>


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  #4  
Old 03-01-2007
smlunatick
 
Posts: n/a
Re: Acer aspire

Laptop power supplies do tend to get extremely warm. Check with Acer
to see if there is a recall or replacement. If not, and you use it on
your lap, look at getting a protective pad where your place it under
the laptop.


Stuart Day wrote:
> I have just got a Acer aspire 5100 laptop for christmas, and my power supply
> unit is getting very hot, too hot to even touch! Is this normall? Should i
> be worried?


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  #5  
Old 03-01-2007
Stuart Day
 
Posts: n/a
Re: Acer aspire

thanks for your advise, but if i dont start here where do i start?

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:e5HaBR0LHHA.4928@TK2MSFTNGP06.phx.gbl...
> Stuart Day wrote:
>> I have just got a Acer aspire 5100 laptop for christmas, and my
>> power supply unit is getting very hot, too hot to even touch! Is
>> this normall? Should i be worried?

>
> Could be - most power supplies get warm.
>
> However - it is new and the power supply has nothing at all to do with
> Windows XP - so asking in 'Windows XP Help and Support' is probably not
> the best place to start.
>
> I recommend contacting those you purchased the laptop from and/or Acer
> directly.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>



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  #6  
Old 03-01-2007
Shenan Stanley
 
Posts: n/a
Re: Acer aspire

Stuart Day wrote:
> I have just got a Acer aspire 5100 laptop for christmas, and my
> power supply unit is getting very hot, too hot to even touch! Is
> this normall? Should i be worried?


Shenan Stanley wrote:
> Could be - most power supplies get warm.
>
> However - it is new and the power supply has nothing at all to do
> with Windows XP - so asking in 'Windows XP Help and Support' is
> probably not the best place to start.
>
> I recommend contacting those you purchased the laptop from and/or
> Acer directly.


Stuart Day wrote:
> thanks for your advise, but if i dont start here where do i start?


Hmmmm.. Well...

Hardware issue/question on a brand new device you just bought:
- Those you bought it from (I assume it's under warranty...)
- Those who manufactured it (They'd probably know about such things...)
- Hardware forums/newsgroups (even those provided by the hardware
manufacturer...)
http://global.acer.com/support/index.htm

Asking for help in an Operating System (software) Help and Support forum
probably wouldn't have even been on my list - much less a starting place -
for a hardware issue such as a power supply getting hot. ;-) Physical
(hardware) problems rarely have software solutions.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #7  
Old 12-11-2008
bmn
 
Posts: n/a
Re: Acer aspire

I bought an Acer Aspire One (AAO) this fall and within weeks the screen blacked out upon booting. Rather than replacing my AAO , Acer referred me to a technical repair depot. After 6 weeks still no word - then two weeks ago after calling Acer they said they would send me a new one on ?back-order? - still no sight of it. Today when i called they said they have no idea when the ?back-order? will be filled. Just wonderful customer support - not! Wish i had bought a MacBook now?..
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  #8  
Old 12-11-2008
db.?.. >
 
Posts: n/a
Re: Acer aspire

perhaps, you might want
to contact acer again and
have them issue a rma and
send the product back to
them and at their expense
or you will file a complaint
with the bbb online.

in the interim, i would proceed
with filing a complaint with
the bbb anyways so that they
can keep a record of these
kind of consumer issues.

if and when acer does resolve
your issue, then provide a
followup to the bbb so that
they can close the issue on
your say so, and not acer's.
--

db???`?...?><)))?>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

"bmn" <bmn.3iq9jc@DoNotSpam.com> wrote in message news:bmn.3iq9jc@DoNotSpam.com...
>
> I bought an Acer Aspire One (AAO) this fall and within weeks the screen
> blacked out upon booting. Rather than replacing my AAO , Acer referred
> me to a technical repair depot. After 6 weeks still no word - then two
> weeks ago after calling Acer they said they would send me a new one on
> ?back-order? - still no sight of it. Today when i called they said they
> have no idea when the ?back-order? will be filled. Just wonderful
> customer support - not! Wish i had bought a MacBook now?..
>
>
> --
> bmn
> ------------------------------------------------------------------------
> bmn's Profile: http://forums.techarena.in/members/bmn.htm
> View this thread: Acer aspire
>
> http://forums.techarena.in
>


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