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Thread: Acer aspire

  1. #1
    Stuart Day Guest

    Acer aspire

    I have just got a Acer aspire 5100 laptop for christmas, and my power supply
    unit is getting very hot, too hot to even touch! Is this normall? Should i
    be worried?



  2. #2
    Shenan Stanley Guest

    Re: Acer aspire

    Stuart Day wrote:
    > I have just got a Acer aspire 5100 laptop for christmas, and my
    > power supply unit is getting very hot, too hot to even touch! Is
    > this normall? Should i be worried?


    Could be - most power supplies get warm.

    However - it is new and the power supply has nothing at all to do with
    Windows XP - so asking in 'Windows XP Help and Support' is probably not the
    best place to start.

    I recommend contacting those you purchased the laptop from and/or Acer
    directly.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html



  3. #3
    Kerry Brown Guest

    Re: Acer aspire

    I have an Aspire 5100. The power supply gets quite warm but not hot enough
    that I can't hold my hand on it. I recommend you exchange it if possible.

    --
    Kerry Brown
    Microsoft MVP - Shell/User
    http://www.vistahelp.ca


    "Stuart Day" <studay@btinternet.com> wrote in message
    news:uhP3sE0LHHA.2232@TK2MSFTNGP02.phx.gbl...
    >I have just got a Acer aspire 5100 laptop for christmas, and my power
    >supply unit is getting very hot, too hot to even touch! Is this normall?
    >Should i be worried?
    >
    >



  4. #4
    smlunatick Guest

    Re: Acer aspire

    Laptop power supplies do tend to get extremely warm. Check with Acer
    to see if there is a recall or replacement. If not, and you use it on
    your lap, look at getting a protective pad where your place it under
    the laptop.


    Stuart Day wrote:
    > I have just got a Acer aspire 5100 laptop for christmas, and my power supply
    > unit is getting very hot, too hot to even touch! Is this normall? Should i
    > be worried?



  5. #5
    Stuart Day Guest

    Re: Acer aspire

    thanks for your advise, but if i dont start here where do i start?

    "Shenan Stanley" <newshelper@gmail.com> wrote in message
    news:e5HaBR0LHHA.4928@TK2MSFTNGP06.phx.gbl...
    > Stuart Day wrote:
    >> I have just got a Acer aspire 5100 laptop for christmas, and my
    >> power supply unit is getting very hot, too hot to even touch! Is
    >> this normall? Should i be worried?

    >
    > Could be - most power supplies get warm.
    >
    > However - it is new and the power supply has nothing at all to do with
    > Windows XP - so asking in 'Windows XP Help and Support' is probably not
    > the best place to start.
    >
    > I recommend contacting those you purchased the laptop from and/or Acer
    > directly.
    >
    > --
    > Shenan Stanley
    > MS-MVP
    > --
    > How To Ask Questions The Smart Way
    > http://www.catb.org/~esr/faqs/smart-questions.html
    >




  6. #6
    Shenan Stanley Guest

    Re: Acer aspire

    Stuart Day wrote:
    > I have just got a Acer aspire 5100 laptop for christmas, and my
    > power supply unit is getting very hot, too hot to even touch! Is
    > this normall? Should i be worried?


    Shenan Stanley wrote:
    > Could be - most power supplies get warm.
    >
    > However - it is new and the power supply has nothing at all to do
    > with Windows XP - so asking in 'Windows XP Help and Support' is
    > probably not the best place to start.
    >
    > I recommend contacting those you purchased the laptop from and/or
    > Acer directly.


    Stuart Day wrote:
    > thanks for your advise, but if i dont start here where do i start?


    Hmmmm.. Well...

    Hardware issue/question on a brand new device you just bought:
    - Those you bought it from (I assume it's under warranty...)
    - Those who manufactured it (They'd probably know about such things...)
    - Hardware forums/newsgroups (even those provided by the hardware
    manufacturer...)
    http://global.acer.com/support/index.htm

    Asking for help in an Operating System (software) Help and Support forum
    probably wouldn't have even been on my list - much less a starting place -
    for a hardware issue such as a power supply getting hot. ;-) Physical
    (hardware) problems rarely have software solutions.

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html



  7. #7
    bmn Guest

    Re: Acer aspire

    I bought an Acer Aspire One (AAO) this fall and within weeks the screen blacked out upon booting. Rather than replacing my AAO , Acer referred me to a technical repair depot. After 6 weeks still no word - then two weeks ago after calling Acer they said they would send me a new one on “back-order” - still no sight of it. Today when i called they said they have no idea when the “back-order” will be filled. Just wonderful customer support - not! Wish i had bought a MacBook now…..

  8. #8
    db.·.. > Guest

    Re: Acer aspire

    perhaps, you might want
    to contact acer again and
    have them issue a rma and
    send the product back to
    them and at their expense
    or you will file a complaint
    with the bbb online.

    in the interim, i would proceed
    with filing a complaint with
    the bbb anyways so that they
    can keep a record of these
    kind of consumer issues.

    if and when acer does resolve
    your issue, then provide a
    followup to the bbb so that
    they can close the issue on
    your say so, and not acer's.
    --

    db·´¯`·...¸><)))º>
    DatabaseBen, Retired Professional
    - Systems Analyst
    - Database Developer
    - Accountancy
    - Veteran of the Armed Forces

    "bmn" <bmn.3iq9jc@DoNotSpam.com> wrote in message news:bmn.3iq9jc@DoNotSpam.com...
    >
    > I bought an Acer Aspire One (AAO) this fall and within weeks the screen
    > blacked out upon booting. Rather than replacing my AAO , Acer referred
    > me to a technical repair depot. After 6 weeks still no word - then two
    > weeks ago after calling Acer they said they would send me a new one on
    > “back-order” - still no sight of it. Today when i called they said they
    > have no idea when the “back-order” will be filled. Just wonderful
    > customer support - not! Wish i had bought a MacBook now…..
    >
    >
    > --
    > bmn
    > ------------------------------------------------------------------------
    > bmn's Profile: http://forums.techarena.in/members/bmn.htm
    > View this thread: Acer aspire
    >
    > http://forums.techarena.in
    >



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