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| Tags: error message, system restore, windows movie maker |
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#1
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| WMM automatically closing and creating error messages
I have been happily using Windows Movie Maker (2.1) for week without a problem. But now, for no reason I can see, it is not working. Every time I open the program it stalls just after loading the collection clips and I get the "Windows Movie Maker has encountered a problem and needs to close" messages. I would really appreciate any advice you have , as I am working on a deadline for a project! Incase the datails of the errr log help, I have copied them below Error signature AppName: moviemk.exe AppVer: 2.1.4026.0 ModName: qedit.dll ModVer: 6.5.2600.2180 Offset: 0001b2af And the error log file says: <?xml version="1.0" encoding="UTF-16"?> <DATABASE> <EXE NAME="moviemk.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="wmmres.dll" SIZE="319542" CHECKSUM="0x404B4F3C" BIN_FILE_VERSION="1.1.2427.1" BIN_PRODUCT_VERSION="1.0.0.0" PRODUCT_VERSION="1.1.2427.1" FILE_DESCRIPTION="Windows Movie Maker" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Movie Maker" FILE_VERSION="1, 1, 2427, 1" ORIGINAL_FILENAME="WMMRes.dll" INTERNAL_NAME="WMMRes" LEGAL_COPYRIGHT="Copyright © 1987-2001 Microsoft Corporation." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x52C1B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.1.2427.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="08/29/2002 10:39:35" UPTO_LINK_DATE="08/29/2002 10:39:35" VER_LANGUAGE="English (United States) |
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#2
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| Re: WMM automatically closing and creating error messages
Have you installed any new programs or updates since the last time MM worked correctly? Maybe it would be worth a try to do a System Restore to a time before the issue began. Some users have reported problems after installing IE7. If this applies to your situation ...uninstalling IE7 may be worth a try. |
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#3
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| Re: WMM automatically closing and creating error messages
Maybe the following articles will be useful: MM2 - Problem Solving - 'Can't Save A Movie' File type compatibility with Movie Maker |
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#4
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| Re: WMM automatically closing and creating error messages
I too, like sallyb9 has been using Windows Movie Maker for quite some time, but now for no reason I can see, every time I open it I get, €œWindows Movie Maker has encountered a problem and needs to close€. I also would like advice. I have followed the recommendations given to sallyb9, but they do not apply. I have also checked on €œpapajohn€problem solving. I have done the following. I have reinstalled using %systemroot%\inf finding moviemk etc. I have also checked the acceleration, which appears to be fine. I am open for suggestions. |
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#5
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| Re: WMM automatically closing and creating error messages
I have been having this same problem, after editing and before adding to storyboard. I have noticed something, however; since I cannot uninstall from the control panel, I tried moving the entire program file to the recycle bin to see what would happen if I reinstalled, but it won't let me do that. It tells me that the Movie Maker is in use by another program. Rebooting doesn't change this. I have been to PapaJohn's site and renamed a couple of problem codecs, but that didn't help. This is a persistent problem; it happens every time i use the program. It's very frustrating. |
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#6
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| Re: WMM automatically closing and creating error messages
Movie Maker 2.1 cannot be uninstalled/reinstalled conventionally because it is not a standalone program but instead part of the SP2 upgrade. You can reinstall SP2 over itself to see if that works at the following link: Another option, and one I recommend regardless of this issue as long as you plan to continue using Windows XP is to have Microsoft send you a disk with SP2 and all the latest updates. The reason for this, if your XP installation didn't come with SP2 to begin with, is so that you can install SP2 and the updates during an XP reinstall before ever connecting to the internet. You can request a disk at this link: http://www.microsoft.com/windowsxp/d...s/default.mspx |
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#7
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i've been getting that same error report too, every time i try and open WMM! i tried all these suggestions and nothing works. is there anyway Microsoft can fix this? it is really frustrating. thats my favorite program!! i have IE version 6 |
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#8
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| Re: WMM automatically closing and creating error messages
Some users have reported problems after installing IE7. If this applies to your situation ...uninstalling IE7 may be worth a try. (927177) How to uninstall Internet Explorer 7 http://support.microsoft.com/kb/927177/en-us I've also seen a report that disabling the ffdshow codec could be the fix. To accomplish this...open Movie Maker and go to...Tools / Options / Compatibility tab...Uncheck... ffdshow / OK. More info: Movie Maker 2 Crashes and Hangs |
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#9
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Often times when WMM crashes immediately upon open (and it isn't an IE7 issue) it is because the program is trying to open the last project it worked with and that project is corrupt. Try moving your projects to a different directory or renaming them then opening WMM to see if that was the problem. Otherwise see Papajohn's website. (Crashes & Hangs) for the most comprehensive list of potential reasons: WMM is my favorite program too and started having problems after downloading IE7. Removing it and returning to IE6, WMM back in business |
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#10
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| Re: WMM automatically closing and creating error messages
I've had the same problem many times now. If you see a white box in the upper left corner, but he screen does not go completely white, it is still running. If you wait a minute or two, it will be revived and you can get back to buisness. If you see a white box in the upper left corner, and the screen does go completely white, it is not responding. If it does not respond, don't freak out. Just close the program and send an error report, and they'll try to make it better. If you open WindowsMovie Maker again, it will detect your previous project file, and you can click "yes" in the message bar, and before you know it, you can get back to your project! Hope this helps! ;) |
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