volume control

Everything was working properly and suddenly something happened. I can still
play dvds or cd's and hear the sound but nothing when i am using the internet
ie radio station live stream or e-cards. when i load up the laptop i get a
pop-up window that says "unable to conect to the volume control" i have gone
through all of the troubleshooting menus and can't solve the problem. Please
help?
Thank you

Hi jj,

See if this applies.

Volume Icon Is Not Displayed in the Notification Area, and You Receive an
Error Message When You Try to Add It:
http://support.microsoft.com/kb/319095

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"jj" <jj@discussions.microsoft.com> wrote in message
news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
Everything was working properly and suddenly something happened. I can
still
play dvds or cd's and hear the sound but nothing when i am using the
internet
ie radio station live stream or e-cards. when i load up the laptop i get a
pop-up window that says "unable to conect to the volume control" i have gone
through all of the troubleshooting menus and can't solve the problem.
Please
help?
Thank you

when i follow those instructions after the final cmd "expand sndvol32 etc..."
it tells me "no destination specified for sndvol32.exe" what should i do
next?
thank you

"Ramesh, MS-MVP" wrote:


> Hi jj,
>
> See if this applies.
>
> Volume Icon Is Not Displayed in the Notification Area, and You Receive an
> Error Message When You Try to Add It:
> http://support.microsoft.com/kb/319095
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "jj" <jj@discussions.microsoft.com> wrote in message
> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
> Everything was working properly and suddenly something happened. I can
> still
> play dvds or cd's and hear the sound but nothing when i am using the
> internet
> ie radio station live stream or e-cards. when i load up the laptop i get a
> pop-up window that says "unable to conect to the volume control" i have gone
> through all of the troubleshooting menus and can't solve the problem.
> Please
> help?
> Thank you
>
>
>

jj wrote:
> When I follow those instructions after the final cmd "expand sndvol32 etc..."
> it tells me "no destination specified for sndvol32.exe" What should I do
> next?

The etc. above is the path to your System32 folder. They gave an
example, but you have to type in the path where it's actually located on
your system. One point of confusion might be the fact that there's a
space after:

expand sndvol32.ex_

Then, there's the vague folder name.

"system_root\system32\sndvol32.exe"

It's most likely:

C:\Windows\System32\sndvol32.exe

.. on your system.

> "Ramesh, MS-MVP" wrote:
>
>
>> Hi jj,
>>
>> See if this applies.
>>
>> Volume Icon Is Not Displayed in the Notification Area, and You Receivean
>> Error Message When You Try to Add It:
>> http://support.microsoft.com/kb/319095
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
>> Windows® XP Troubleshooting http://www.winhelponline.com
>>
>>
>> "jj" <jj@discussions.microsoft.com> wrote in message
>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
>> Everything was working properly and suddenly something happened. I can
>> still
>> play dvds or cd's and hear the sound but nothing when i am using the
>> internet
>> ie radio station live stream or e-cards. when i load up the laptop iget a
>> pop-up window that says "unable to conect to the volume control" i have gone
>> through all of the troubleshooting menus and can't solve the problem.
>> Please
>> help?
>> Thank you

hth,

--
Joe =o)

ok i was missing the space. now when i type in the proper " expand
sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get is " cannot
open input file sndvol32.ex what dose this mean? and what should i do next?

"Elmo" wrote:

> jj wrote:
> > When I follow those instructions after the final cmd "expand sndvol32 etc..."
> > it tells me "no destination specified for sndvol32.exe" What should I do
> > next?
>
> The etc. above is the path to your System32 folder. They gave an
> example, but you have to type in the path where it's actually located on
> your system. One point of confusion might be the fact that there's a
> space after:
>
> expand sndvol32.ex_
>
> Then, there's the vague folder name.
>
> "system_root\system32\sndvol32.exe"
>
> It's most likely:
>
> C:\Windows\System32\sndvol32.exe
>
> .. on your system.
>
> > "Ramesh, MS-MVP" wrote:
> >
> >
> >> Hi jj,
> >>
> >> See if this applies.
> >>
> >> Volume Icon Is Not Displayed in the Notification Area, and You Receive an
> >> Error Message When You Try to Add It:
> >> http://support.microsoft.com/kb/319095
> >>
> >> --
> >> Regards,
> >>
> >> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> >> Windows® XP Troubleshooting http://www.winhelponline.com
> >>
> >>
> >> "jj" <jj@discussions.microsoft.com> wrote in message
> >> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
> >> Everything was working properly and suddenly something happened. I can
> >> still
> >> play dvds or cd's and hear the sound but nothing when i am using the
> >> internet
> >> ie radio station live stream or e-cards. when i load up the laptop i get a
> >> pop-up window that says "unable to conect to the volume control" i have gone
> >> through all of the troubleshooting menus and can't solve the problem.
> >> Please
> >> help?
> >> Thank you
>
> hth,
>
> --
> Joe =o)
>

Your missing this part D:\I386\

expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe

Change D to = your CD drive letter if it is different than D:

This command should also work...

expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe

The Expand command has to know where to expand sndvol32.ex_ FROM and TO. It
needs a Source and a Destination.

Type expand /? in a command prompt for help.

Also for expand help...
Paste the following line into Start | Run and click OK...

hh ntcmds.chm::/expand.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
jj <jj@discussions.microsoft.com> hunted and pecked:
> ok i was missing the space. now when i type in the proper " expand
> sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get is "
> cannot open input file sndvol32.ex what dose this mean? and what should
> i do next?
>
> "Elmo" wrote:
>
>> jj wrote:
>>> When I follow those instructions after the final cmd "expand sndvol32
>>> etc..." it tells me "no destination specified for sndvol32.exe" What
>>> should I do next?
>>
>> The etc. above is the path to your System32 folder. They gave an
>> example, but you have to type in the path where it's actually located on
>> your system. One point of confusion might be the fact that there's a
>> space after:
>>
>> expand sndvol32.ex_
>>
>> Then, there's the vague folder name.
>>
>> "system_root\system32\sndvol32.exe"
>>
>> It's most likely:
>>
>> C:\Windows\System32\sndvol32.exe
>>
>> .. on your system.
>>
>>> "Ramesh, MS-MVP" wrote:
>>>
>>>
>>>> Hi jj,
>>>>
>>>> See if this applies.
>>>>
>>>> Volume Icon Is Not Displayed in the Notification Area, and You Receive
>>>> an Error Message When You Try to Add It:
>>>> http://support.microsoft.com/kb/319095
>>>>
>>>> --
>>>> Regards,
>>>>
>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
>>>> Windows® XP Troubleshooting http://www.winhelponline.com
>>>>
>>>>
>>>> "jj" <jj@discussions.microsoft.com> wrote in message
>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
>>>> Everything was working properly and suddenly something happened. I can
>>>> still
>>>> play dvds or cd's and hear the sound but nothing when i am using the
>>>> internet
>>>> ie radio station live stream or e-cards. when i load up the laptop i
>>>> get a pop-up window that says "unable to conect to the volume control"
>>>> i have gone through all of the troubleshooting menus and can't solve
>>>> the problem. Please
>>>> help?
>>>> Thank you
>>
>> hth,
>>
>> --
>> Joe =o)

hi,
sorry to be such a bother. i looked up the expand/? like you said and i get
the part about telling it what to expand FROM and TO but i don't understand
what it is telling me. when i type in d:\i386\sndvol32.ex_
C:\windows\system32\sndvol32.exe I still get "can not open input file
D:\i386\sndvol32/ex"
I am sorry, thank you for helping

"Wesley Vogel" wrote:

> Your missing this part D:\I386\
>
> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
>
> Change D to = your CD drive letter if it is different than D:
>
> This command should also work...
>
> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
>
> The Expand command has to know where to expand sndvol32.ex_ FROM and TO. It
> needs a Source and a Destination.
>
> Type expand /? in a command prompt for help.
>
> Also for expand help...
> Paste the following line into Start | Run and click OK...
>
> hh ntcmds.chm::/expand.htm
>
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
> jj <jj@discussions.microsoft.com> hunted and pecked:
> > ok i was missing the space. now when i type in the proper " expand
> > sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get is "
> > cannot open input file sndvol32.ex what dose this mean? and what should
> > i do next?
> >
> > "Elmo" wrote:
> >
> >> jj wrote:
> >>> When I follow those instructions after the final cmd "expand sndvol32
> >>> etc..." it tells me "no destination specified for sndvol32.exe" What
> >>> should I do next?
> >>
> >> The etc. above is the path to your System32 folder. They gave an
> >> example, but you have to type in the path where it's actually located on
> >> your system. One point of confusion might be the fact that there's a
> >> space after:
> >>
> >> expand sndvol32.ex_
> >>
> >> Then, there's the vague folder name.
> >>
> >> "system_root\system32\sndvol32.exe"
> >>
> >> It's most likely:
> >>
> >> C:\Windows\System32\sndvol32.exe
> >>
> >> .. on your system.
> >>
> >>> "Ramesh, MS-MVP" wrote:
> >>>
> >>>
> >>>> Hi jj,
> >>>>
> >>>> See if this applies.
> >>>>
> >>>> Volume Icon Is Not Displayed in the Notification Area, and You Receive
> >>>> an Error Message When You Try to Add It:
> >>>> http://support.microsoft.com/kb/319095
> >>>>
> >>>> --
> >>>> Regards,
> >>>>
> >>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> >>>> Windows® XP Troubleshooting http://www.winhelponline.com
> >>>>
> >>>>
> >>>> "jj" <jj@discussions.microsoft.com> wrote in message
> >>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
> >>>> Everything was working properly and suddenly something happened. I can
> >>>> still
> >>>> play dvds or cd's and hear the sound but nothing when i am using the
> >>>> internet
> >>>> ie radio station live stream or e-cards. when i load up the laptop i
> >>>> get a pop-up window that says "unable to conect to the volume control"
> >>>> i have gone through all of the troubleshooting menus and can't solve
> >>>> the problem. Please
> >>>> help?
> >>>> Thank you
> >>
> >> hth,
> >>
> >> --
> >> Joe =o)
>
>

No bother, jj.

We will keep doing this 'til one of us gets it right. ;-)

Is your XP CD in your D: drive?

I just did the command with no CD of any kind in either of my drives.

This is the exact error that I got...

Can't open input file: d:\i386\sndvol32.ex_.

expand can't open the file because there is no CD that contains the file in
either of the drives.

Is D: the drive letter of the CD drive that your XP CD is in?

If it is in a different drive, like E:, change the drive letter in the
command.

By the way, it makes no difference if the letters are UPPERCASE, lowercase
or MiXeDcASe.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
jj <jj@discussions.microsoft.com> hunted and pecked:
> hi,
> sorry to be such a bother. i looked up the expand/? like you said and i
> get the part about telling it what to expand FROM and TO but i don't
> understand what it is telling me. when i type in d:\i386\sndvol32.ex_
> C:\windows\system32\sndvol32.exe I still get "can not open input file
> D:\i386\sndvol32/ex"
> I am sorry, thank you for helping
>
> "Wesley Vogel" wrote:
>
>> Your missing this part D:\I386\
>>
>> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
>>
>> Change D to = your CD drive letter if it is different than D:
>>
>> This command should also work...
>>
>> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
>>
>> The Expand command has to know where to expand sndvol32.ex_ FROM and TO.
>> It needs a Source and a Destination.
>>
>> Type expand /? in a command prompt for help.
>>
>> Also for expand help...
>> Paste the following line into Start | Run and click OK...
>>
>> hh ntcmds.chm::/expand.htm
>>
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>> ok i was missing the space. now when i type in the proper " expand
>>> sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get is "
>>> cannot open input file sndvol32.ex what dose this mean? and what should
>>> i do next?
>>>
>>> "Elmo" wrote:
>>>
>>>> jj wrote:
>>>>> When I follow those instructions after the final cmd "expand sndvol32
>>>>> etc..." it tells me "no destination specified for sndvol32.exe" What
>>>>> should I do next?
>>>>
>>>> The etc. above is the path to your System32 folder. They gave an
>>>> example, but you have to type in the path where it's actually located
>>>> on your system. One point of confusion might be the fact that there's
>>>> a space after:
>>>>
>>>> expand sndvol32.ex_
>>>>
>>>> Then, there's the vague folder name.
>>>>
>>>> "system_root\system32\sndvol32.exe"
>>>>
>>>> It's most likely:
>>>>
>>>> C:\Windows\System32\sndvol32.exe
>>>>
>>>> .. on your system.
>>>>
>>>>> "Ramesh, MS-MVP" wrote:
>>>>>
>>>>>
>>>>>> Hi jj,
>>>>>>
>>>>>> See if this applies.
>>>>>>
>>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
>>>>>> Receive an Error Message When You Try to Add It:
>>>>>> http://support.microsoft.com/kb/319095
>>>>>>
>>>>>> --
>>>>>> Regards,
>>>>>>
>>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
>>>>>> Windows® XP Troubleshooting http://www.winhelponline.com
>>>>>>
>>>>>>
>>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
>>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
>>>>>> Everything was working properly and suddenly something happened. I
>>>>>> can still
>>>>>> play dvds or cd's and hear the sound but nothing when i am using the
>>>>>> internet
>>>>>> ie radio station live stream or e-cards. when i load up the laptop
>>>>>> i get a pop-up window that says "unable to conect to the volume
>>>>>> control" i have gone through all of the troubleshooting menus and
>>>>>> can't solve the problem. Please
>>>>>> help?
>>>>>> Thank you
>>>>
>>>> hth,
>>>>
>>>> --
>>>> Joe =o)

yes i put the cd in the drive and used d: because that is my cd drive, and
that is the error that i got. but the cd that i have is y toshiba recovery
cd, it is not a xp cd. my laptop came preloaded, are these cd's diferent?
thank you for being so patient.

"Wesley Vogel" wrote:

> No bother, jj.
>
> We will keep doing this 'til one of us gets it right. ;-)
>
> Is your XP CD in your D: drive?
>
> I just did the command with no CD of any kind in either of my drives.
>
> This is the exact error that I got...
>
> Can't open input file: d:\i386\sndvol32.ex_.
>
> expand can't open the file because there is no CD that contains the file in
> either of the drives.
>
> Is D: the drive letter of the CD drive that your XP CD is in?
>
> If it is in a different drive, like E:, change the drive letter in the
> command.
>
> By the way, it makes no difference if the letters are UPPERCASE, lowercase
> or MiXeDcASe.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
> jj <jj@discussions.microsoft.com> hunted and pecked:
> > hi,
> > sorry to be such a bother. i looked up the expand/? like you said and i
> > get the part about telling it what to expand FROM and TO but i don't
> > understand what it is telling me. when i type in d:\i386\sndvol32.ex_
> > C:\windows\system32\sndvol32.exe I still get "can not open input file
> > D:\i386\sndvol32/ex"
> > I am sorry, thank you for helping
> >
> > "Wesley Vogel" wrote:
> >
> >> Your missing this part D:\I386\
> >>
> >> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
> >>
> >> Change D to = your CD drive letter if it is different than D:
> >>
> >> This command should also work...
> >>
> >> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
> >>
> >> The Expand command has to know where to expand sndvol32.ex_ FROM and TO.
> >> It needs a Source and a Destination.
> >>
> >> Type expand /? in a command prompt for help.
> >>
> >> Also for expand help...
> >> Paste the following line into Start | Run and click OK...
> >>
> >> hh ntcmds.chm::/expand.htm
> >>
> >>
> >> --
> >> Hope this helps. Let us know.
> >>
> >> Wes
> >> MS-MVP Windows Shell/User
> >>
> >> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
> >> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>> ok i was missing the space. now when i type in the proper " expand
> >>> sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get is "
> >>> cannot open input file sndvol32.ex what dose this mean? and what should
> >>> i do next?
> >>>
> >>> "Elmo" wrote:
> >>>
> >>>> jj wrote:
> >>>>> When I follow those instructions after the final cmd "expand sndvol32
> >>>>> etc..." it tells me "no destination specified for sndvol32.exe" What
> >>>>> should I do next?
> >>>>
> >>>> The etc. above is the path to your System32 folder. They gave an
> >>>> example, but you have to type in the path where it's actually located
> >>>> on your system. One point of confusion might be the fact that there's
> >>>> a space after:
> >>>>
> >>>> expand sndvol32.ex_
> >>>>
> >>>> Then, there's the vague folder name.
> >>>>
> >>>> "system_root\system32\sndvol32.exe"
> >>>>
> >>>> It's most likely:
> >>>>
> >>>> C:\Windows\System32\sndvol32.exe
> >>>>
> >>>> .. on your system.
> >>>>
> >>>>> "Ramesh, MS-MVP" wrote:
> >>>>>
> >>>>>
> >>>>>> Hi jj,
> >>>>>>
> >>>>>> See if this applies.
> >>>>>>
> >>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
> >>>>>> Receive an Error Message When You Try to Add It:
> >>>>>> http://support.microsoft.com/kb/319095
> >>>>>>
> >>>>>> --
> >>>>>> Regards,
> >>>>>>
> >>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> >>>>>> Windows® XP Troubleshooting http://www.winhelponline.com
> >>>>>>
> >>>>>>
> >>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
> >>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
> >>>>>> Everything was working properly and suddenly something happened. I
> >>>>>> can still
> >>>>>> play dvds or cd's and hear the sound but nothing when i am using the
> >>>>>> internet
> >>>>>> ie radio station live stream or e-cards. when i load up the laptop
> >>>>>> i get a pop-up window that says "unable to conect to the volume
> >>>>>> control" i have gone through all of the troubleshooting menus and
> >>>>>> can't solve the problem. Please
> >>>>>> help?
> >>>>>> Thank you
> >>>>
> >>>> hth,
> >>>>
> >>>> --
> >>>> Joe =o)
>
>

OK, jj.

I am not familiar with recovery CDs, but I do not think that they have an
i386 folder. That is probably why you got the error message. I admit that
I hadn't even thought of that.

There are some other things that we can try. ;-)

You could do a Search on the recovery CD for the sndvol32.ex_ file and we
could try modifying the expand command.

Let's try this. Instead of trying to expand sndvol32.ex_, let's find out if
you have two sndvol32.exe files on your hard drive. Since Toshiba loaded XP
on your machine I do not know if we can find two or not.

The sndvol32.exe that is normally used exists in C:\WINDOWS\system32 or
%windir%\system32. But there should be another copy in either
C:\WINDOWS\system32\dllcache or C:\WINDOWS\ServicePackFiles. You should
have one folder or the other.

First, try this.

Start | Run | Type: system32 | Click OK |

Size the window so you can also see your Desktop.
Scroll down to sndvol32.exe.
Left click and drag sndvol32.exe to your Desktop.
Wait just a minute.
Now scroll down clear to the bottom of system32.
Is there a new sndvol32.exe there?

If there is a new sndvol32.exe delete the one on your Desktop.
Close system32. You can delete the sndvol32.exe from your Desktop.

That means that the bad sndvol32.exe file was replaced by a hopefully good
copy from another folder. Hopefully the volume control now works.

If there is NOT a new sndvol32.exe drag the one on your Desktop back into
system32. Do NOT delete it.
Close system32.

That means that there wasn't another copy of sndvol32.exe to replace the bad
copy.

If there was no sndvol32.exe in the system32 folder that you could drag to
the desktop in the first place, then we have to see if there is another copy
of sndvol32.ex_ on your hard drive somewhere that we can expand.

Search for sndvol32.ex_ using this as guidance...
HOW TO: Search For Hidden Or System Files In Windows XP
http://support.microsoft.com/kb/302347

If none of this works, remove the 123 from 123WVogel955@comcast.net and
E-mail me and I will E-mail you back with a copy of sndvol32.exe.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:57A8968B-9648-4158-9DC4-BD05350D3470@microsoft.com,
jj <jj@discussions.microsoft.com> hunted and pecked:
> yes i put the cd in the drive and used d: because that is my cd drive, and
> that is the error that i got. but the cd that i have is y toshiba
> recovery cd, it is not a xp cd. my laptop came preloaded, are these cd's
> diferent? thank you for being so patient.
>
> "Wesley Vogel" wrote:
>
>> No bother, jj.
>>
>> We will keep doing this 'til one of us gets it right. ;-)
>>
>> Is your XP CD in your D: drive?
>>
>> I just did the command with no CD of any kind in either of my drives.
>>
>> This is the exact error that I got...
>>
>> Can't open input file: d:\i386\sndvol32.ex_.
>>
>> expand can't open the file because there is no CD that contains the file
>> in either of the drives.
>>
>> Is D: the drive letter of the CD drive that your XP CD is in?
>>
>> If it is in a different drive, like E:, change the drive letter in the
>> command.
>>
>> By the way, it makes no difference if the letters are UPPERCASE,
>> lowercase or MiXeDcASe.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>> hi,
>>> sorry to be such a bother. i looked up the expand/? like you said and i
>>> get the part about telling it what to expand FROM and TO but i don't
>>> understand what it is telling me. when i type in d:\i386\sndvol32.ex_
>>> C:\windows\system32\sndvol32.exe I still get "can not open input file
>>> D:\i386\sndvol32/ex"
>>> I am sorry, thank you for helping
>>>
>>> "Wesley Vogel" wrote:
>>>
>>>> Your missing this part D:\I386\
>>>>
>>>> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
>>>>
>>>> Change D to = your CD drive letter if it is different than D:
>>>>
>>>> This command should also work...
>>>>
>>>> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
>>>>
>>>> The Expand command has to know where to expand sndvol32.ex_ FROM and
>>>> TO. It needs a Source and a Destination.
>>>>
>>>> Type expand /? in a command prompt for help.
>>>>
>>>> Also for expand help...
>>>> Paste the following line into Start | Run and click OK...
>>>>
>>>> hh ntcmds.chm::/expand.htm
>>>>
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>>
>>>> Wes
>>>> MS-MVP Windows Shell/User
>>>>
>>>> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>>>> ok i was missing the space. now when i type in the proper " expand
>>>>> sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get is "
>>>>> cannot open input file sndvol32.ex what dose this mean? and what
>>>>> should i do next?
>>>>>
>>>>> "Elmo" wrote:
>>>>>
>>>>>> jj wrote:
>>>>>>> When I follow those instructions after the final cmd "expand
>>>>>>> sndvol32 etc..." it tells me "no destination specified for
>>>>>>> sndvol32.exe" What should I do next?
>>>>>>
>>>>>> The etc. above is the path to your System32 folder. They gave an
>>>>>> example, but you have to type in the path where it's actually located
>>>>>> on your system. One point of confusion might be the fact that
>>>>>> there's a space after:
>>>>>>
>>>>>> expand sndvol32.ex_
>>>>>>
>>>>>> Then, there's the vague folder name.
>>>>>>
>>>>>> "system_root\system32\sndvol32.exe"
>>>>>>
>>>>>> It's most likely:
>>>>>>
>>>>>> C:\Windows\System32\sndvol32.exe
>>>>>>
>>>>>> .. on your system.
>>>>>>
>>>>>>> "Ramesh, MS-MVP" wrote:
>>>>>>>
>>>>>>>
>>>>>>>> Hi jj,
>>>>>>>>
>>>>>>>> See if this applies.
>>>>>>>>
>>>>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
>>>>>>>> Receive an Error Message When You Try to Add It:
>>>>>>>> http://support.microsoft.com/kb/319095
>>>>>>>>
>>>>>>>> --
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
>>>>>>>> Windows® XP Troubleshooting http://www.winhelponline.com
>>>>>>>>
>>>>>>>>
>>>>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
>>>>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
>>>>>>>> Everything was working properly and suddenly something happened. I
>>>>>>>> can still
>>>>>>>> play dvds or cd's and hear the sound but nothing when i am using
>>>>>>>> the internet
>>>>>>>> ie radio station live stream or e-cards. when i load up the
>>>>>>>> laptop i get a pop-up window that says "unable to conect to the
>>>>>>>> volume control" i have gone through all of the troubleshooting
>>>>>>>> menus and can't solve the problem. Please
>>>>>>>> help?
>>>>>>>> Thank you
>>>>>>
>>>>>> hth,
>>>>>>
>>>>>> --
>>>>>> Joe =o)

Thank you very much for all the sugestions, i tried going to the system32
folder and dragging sndvol32 to the desktop. a new sndvol32 file appeared in
the system32 folder so i deleted the one on the desk top however i still got
the same message. I also tried taking my laptop to the store that i bought
it from and used their xp home cd to expand the sndvol32 file as per the
original instructions. it told me it had expanded the file but i still had
the same problem. the tech support guy at the store downloaded the drivers
and hot key utilities from tosiba again and i no longer get the error message
but i still can't get sound from live feed or e-cards. Keep in mind that
dvds,cds and other audio as in tutorials on the net do still play. the tech
support guy at the store said i would have to backup my files and do a system
restore. I am really hoping you have seen this before (becasue i did mnage
to expand the sndvol32 file from the xp cd) and know a better solution.

Thank you very very much for the help and suggestions you have allready
given me,

JJ

"Wesley Vogel" wrote:

> OK, jj.
>
> I am not familiar with recovery CDs, but I do not think that they have an
> i386 folder. That is probably why you got the error message. I admit that
> I hadn't even thought of that.
>
> There are some other things that we can try. ;-)
>
> You could do a Search on the recovery CD for the sndvol32.ex_ file and we
> could try modifying the expand command.
>
> Let's try this. Instead of trying to expand sndvol32.ex_, let's find out if
> you have two sndvol32.exe files on your hard drive. Since Toshiba loaded XP
> on your machine I do not know if we can find two or not.
>
> The sndvol32.exe that is normally used exists in C:\WINDOWS\system32 or
> %windir%\system32. But there should be another copy in either
> C:\WINDOWS\system32\dllcache or C:\WINDOWS\ServicePackFiles. You should
> have one folder or the other.
>
> First, try this.
>
> Start | Run | Type: system32 | Click OK |
>
> Size the window so you can also see your Desktop.
> Scroll down to sndvol32.exe.
> Left click and drag sndvol32.exe to your Desktop.
> Wait just a minute.
> Now scroll down clear to the bottom of system32.
> Is there a new sndvol32.exe there?
>
> If there is a new sndvol32.exe delete the one on your Desktop.
> Close system32. You can delete the sndvol32.exe from your Desktop.
>
> That means that the bad sndvol32.exe file was replaced by a hopefully good
> copy from another folder. Hopefully the volume control now works.
>
> If there is NOT a new sndvol32.exe drag the one on your Desktop back into
> system32. Do NOT delete it.
> Close system32.
>
> That means that there wasn't another copy of sndvol32.exe to replace the bad
> copy.
>
> If there was no sndvol32.exe in the system32 folder that you could drag to
> the desktop in the first place, then we have to see if there is another copy
> of sndvol32.ex_ on your hard drive somewhere that we can expand.
>
> Search for sndvol32.ex_ using this as guidance...
> HOW TO: Search For Hidden Or System Files In Windows XP
> http://support.microsoft.com/kb/302347
>
> If none of this works, remove the 123 from 123WVogel955@comcast.net and
> E-mail me and I will E-mail you back with a copy of sndvol32.exe.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:57A8968B-9648-4158-9DC4-BD05350D3470@microsoft.com,
> jj <jj@discussions.microsoft.com> hunted and pecked:
> > yes i put the cd in the drive and used d: because that is my cd drive, and
> > that is the error that i got. but the cd that i have is y toshiba
> > recovery cd, it is not a xp cd. my laptop came preloaded, are these cd's
> > diferent? thank you for being so patient.
> >
> > "Wesley Vogel" wrote:
> >
> >> No bother, jj.
> >>
> >> We will keep doing this 'til one of us gets it right. ;-)
> >>
> >> Is your XP CD in your D: drive?
> >>
> >> I just did the command with no CD of any kind in either of my drives.
> >>
> >> This is the exact error that I got...
> >>
> >> Can't open input file: d:\i386\sndvol32.ex_.
> >>
> >> expand can't open the file because there is no CD that contains the file
> >> in either of the drives.
> >>
> >> Is D: the drive letter of the CD drive that your XP CD is in?
> >>
> >> If it is in a different drive, like E:, change the drive letter in the
> >> command.
> >>
> >> By the way, it makes no difference if the letters are UPPERCASE,
> >> lowercase or MiXeDcASe.
> >>
> >> --
> >> Hope this helps. Let us know.
> >>
> >> Wes
> >> MS-MVP Windows Shell/User
> >>
> >> In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
> >> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>> hi,
> >>> sorry to be such a bother. i looked up the expand/? like you said and i
> >>> get the part about telling it what to expand FROM and TO but i don't
> >>> understand what it is telling me. when i type in d:\i386\sndvol32.ex_
> >>> C:\windows\system32\sndvol32.exe I still get "can not open input file
> >>> D:\i386\sndvol32/ex"
> >>> I am sorry, thank you for helping
> >>>
> >>> "Wesley Vogel" wrote:
> >>>
> >>>> Your missing this part D:\I386\
> >>>>
> >>>> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
> >>>>
> >>>> Change D to = your CD drive letter if it is different than D:
> >>>>
> >>>> This command should also work...
> >>>>
> >>>> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
> >>>>
> >>>> The Expand command has to know where to expand sndvol32.ex_ FROM and
> >>>> TO. It needs a Source and a Destination.
> >>>>
> >>>> Type expand /? in a command prompt for help.
> >>>>
> >>>> Also for expand help...
> >>>> Paste the following line into Start | Run and click OK...
> >>>>
> >>>> hh ntcmds.chm::/expand.htm
> >>>>
> >>>>
> >>>> --
> >>>> Hope this helps. Let us know.
> >>>>
> >>>> Wes
> >>>> MS-MVP Windows Shell/User
> >>>>
> >>>> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
> >>>> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>>>> ok i was missing the space. now when i type in the proper " expand
> >>>>> sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get is "
> >>>>> cannot open input file sndvol32.ex what dose this mean? and what
> >>>>> should i do next?
> >>>>>
> >>>>> "Elmo" wrote:
> >>>>>
> >>>>>> jj wrote:
> >>>>>>> When I follow those instructions after the final cmd "expand
> >>>>>>> sndvol32 etc..." it tells me "no destination specified for
> >>>>>>> sndvol32.exe" What should I do next?
> >>>>>>
> >>>>>> The etc. above is the path to your System32 folder. They gave an
> >>>>>> example, but you have to type in the path where it's actually located
> >>>>>> on your system. One point of confusion might be the fact that
> >>>>>> there's a space after:
> >>>>>>
> >>>>>> expand sndvol32.ex_
> >>>>>>
> >>>>>> Then, there's the vague folder name.
> >>>>>>
> >>>>>> "system_root\system32\sndvol32.exe"
> >>>>>>
> >>>>>> It's most likely:
> >>>>>>
> >>>>>> C:\Windows\System32\sndvol32.exe
> >>>>>>
> >>>>>> .. on your system.
> >>>>>>
> >>>>>>> "Ramesh, MS-MVP" wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>> Hi jj,
> >>>>>>>>
> >>>>>>>> See if this applies.
> >>>>>>>>
> >>>>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
> >>>>>>>> Receive an Error Message When You Try to Add It:
> >>>>>>>> http://support.microsoft.com/kb/319095
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>> Regards,
> >>>>>>>>
> >>>>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> >>>>>>>> Windows® XP Troubleshooting http://www.winhelponline.com
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
> >>>>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
> >>>>>>>> Everything was working properly and suddenly something happened. I
> >>>>>>>> can still
> >>>>>>>> play dvds or cd's and hear the sound but nothing when i am using
> >>>>>>>> the internet
> >>>>>>>> ie radio station live stream or e-cards. when i load up the
> >>>>>>>> laptop i get a pop-up window that says "unable to conect to the
> >>>>>>>> volume control" i have gone through all of the troubleshooting
> >>>>>>>> menus and can't solve the problem. Please
> >>>>>>>> help?
> >>>>>>>> Thank you
> >>>>>>
> >>>>>> hth,
> >>>>>>
> >>>>>> --
> >>>>>> Joe =o)
>
>

Okie dokie, JJ, here's a list of things to try that I got from Kelly's
Korner.

The volume icon does not appear in the notification area (system tray)

Open Sound and Audio Devices Properties...
Click Start | Click Run | Type or paste: mmsys.cpl | Click OK |
On the Volume Tab under Device Volume, put a check in the box that reads:
Place volume icon in the taskbar.

Click Start | Click Run | Type or paste: regsvr32 stobject.dll | Click
OK | A message should popup saying that stobject.dll registered OK.

Go here...
http://www.kellys-korner-xp.com/xp_tweaks.htm

Scroll down to...
320. Restore Volume/Net Icon to Notification Area
Right click on: Restore Volume/Net Icon to Notification Area and click Save
Target As.
The Save As dialog should open.
Click on the Desktop icon on the left to save netvol.reg to your Desktop.
Click on the Save button.
Locate netvol.reg on your Desktop, double click netvol.reg and click Yes to
the import prompt.
netvol.reg can be deleted after everything is fixed.

Make sure Always show is enabled for Volume in Taskbar Properties.
Right click the Taskbar | Properties | Taskbar tab | Customize button |
Click on Volume | Click the V to display the choices | Click on Always show
| Click OK | Click Apply | Click OK

In Sound and Audio Devices Properties, make sure "Place volume icon in the
taskbar" is checked. If it still doesn't work, here are two workarounds:

Go to Start | Log off (log off then log back on).

Kill explorer and restart it.

Open the Task Manager...
Ctrl + Shift + Escape | Click on the Processes tab | Locate and highlight
explorer.exe | Right click explorer.exe | Click End Process | Click
Yes to the Task Manager Warning that pops up | Click File on the Toolbar |
Click New Task (Run...) | Type in: explorer | Click OK

End Process on explorer.exe will make your Desktop, Taskbar and all programs
disappear. This can be startling. Restarting explorer will bring
everything back.

This can fix/restore/reinitialize/refresh a lot of things.

Good luck!

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:6BE38C49-37BE-4EA0-BA94-B8663A41151A@microsoft.com,
jj <jj@discussions.microsoft.com> hunted and pecked:
> Thank you very much for all the sugestions, i tried going to the system32
> folder and dragging sndvol32 to the desktop. a new sndvol32 file
> appeared in the system32 folder so i deleted the one on the desk top
> however i still got the same message. I also tried taking my laptop to
> the store that i bought it from and used their xp home cd to expand the
> sndvol32 file as per the original instructions. it told me it had
> expanded the file but i still had the same problem. the tech support guy
> at the store downloaded the drivers and hot key utilities from tosiba
> again and i no longer get the error message but i still can't get sound
> from live feed or e-cards. Keep in mind that dvds,cds and other audio as
> in tutorials on the net do still play. the tech support guy at the store
> said i would have to backup my files and do a system restore. I am
> really hoping you have seen this before (becasue i did mnage to expand
> the sndvol32 file from the xp cd) and know a better solution.
>
> Thank you very very much for the help and suggestions you have allready
> given me,
>
> JJ
>
> "Wesley Vogel" wrote:
>
>> OK, jj.
>>
>> I am not familiar with recovery CDs, but I do not think that they have an
>> i386 folder. That is probably why you got the error message. I admit
>> that I hadn't even thought of that.
>>
>> There are some other things that we can try. ;-)
>>
>> You could do a Search on the recovery CD for the sndvol32.ex_ file and we
>> could try modifying the expand command.
>>
>> Let's try this. Instead of trying to expand sndvol32.ex_, let's find
>> out if you have two sndvol32.exe files on your hard drive. Since
>> Toshiba loaded XP on your machine I do not know if we can find two or
>> not.
>>
>> The sndvol32.exe that is normally used exists in C:\WINDOWS\system32 or
>> %windir%\system32. But there should be another copy in either
>> C:\WINDOWS\system32\dllcache or C:\WINDOWS\ServicePackFiles. You should
>> have one folder or the other.
>>
>> First, try this.
>>
>> Start | Run | Type: system32 | Click OK |
>>
>> Size the window so you can also see your Desktop.
>> Scroll down to sndvol32.exe.
>> Left click and drag sndvol32.exe to your Desktop.
>> Wait just a minute.
>> Now scroll down clear to the bottom of system32.
>> Is there a new sndvol32.exe there?
>>
>> If there is a new sndvol32.exe delete the one on your Desktop.
>> Close system32. You can delete the sndvol32.exe from your Desktop.
>>
>> That means that the bad sndvol32.exe file was replaced by a hopefully
>> good copy from another folder. Hopefully the volume control now works.
>>
>> If there is NOT a new sndvol32.exe drag the one on your Desktop back into
>> system32. Do NOT delete it.
>> Close system32.
>>
>> That means that there wasn't another copy of sndvol32.exe to replace the
>> bad copy.
>>
>> If there was no sndvol32.exe in the system32 folder that you could drag
>> to the desktop in the first place, then we have to see if there is
>> another copy of sndvol32.ex_ on your hard drive somewhere that we can
>> expand.
>>
>> Search for sndvol32.ex_ using this as guidance...
>> HOW TO: Search For Hidden Or System Files In Windows XP
>> http://support.microsoft.com/kb/302347
>>
>> If none of this works, remove the 123 from 123WVogel955@comcast.net and
>> E-mail me and I will E-mail you back with a copy of sndvol32.exe.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:57A8968B-9648-4158-9DC4-BD05350D3470@microsoft.com,
>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>> yes i put the cd in the drive and used d: because that is my cd drive,
>>> and that is the error that i got. but the cd that i have is y toshiba
>>> recovery cd, it is not a xp cd. my laptop came preloaded, are these
>>> cd's diferent? thank you for being so patient.
>>>
>>> "Wesley Vogel" wrote:
>>>
>>>> No bother, jj.
>>>>
>>>> We will keep doing this 'til one of us gets it right. ;-)
>>>>
>>>> Is your XP CD in your D: drive?
>>>>
>>>> I just did the command with no CD of any kind in either of my drives.
>>>>
>>>> This is the exact error that I got...
>>>>
>>>> Can't open input file: d:\i386\sndvol32.ex_.
>>>>
>>>> expand can't open the file because there is no CD that contains the
>>>> file in either of the drives.
>>>>
>>>> Is D: the drive letter of the CD drive that your XP CD is in?
>>>>
>>>> If it is in a different drive, like E:, change the drive letter in the
>>>> command.
>>>>
>>>> By the way, it makes no difference if the letters are UPPERCASE,
>>>> lowercase or MiXeDcASe.
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>>
>>>> Wes
>>>> MS-MVP Windows Shell/User
>>>>
>>>> In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>>>> hi,
>>>>> sorry to be such a bother. i looked up the expand/? like you said
>>>>> and i get the part about telling it what to expand FROM and TO but i
>>>>> don't understand what it is telling me. when i type in
>>>>> d:\i386\sndvol32.ex_ C:\windows\system32\sndvol32.exe I still get
>>>>> "can not open input file D:\i386\sndvol32/ex"
>>>>> I am sorry, thank you for helping
>>>>>
>>>>> "Wesley Vogel" wrote:
>>>>>
>>>>>> Your missing this part D:\I386\
>>>>>>
>>>>>> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
>>>>>>
>>>>>> Change D to = your CD drive letter if it is different than D:
>>>>>>
>>>>>> This command should also work...
>>>>>>
>>>>>> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
>>>>>>
>>>>>> The Expand command has to know where to expand sndvol32.ex_ FROM and
>>>>>> TO. It needs a Source and a Destination.
>>>>>>
>>>>>> Type expand /? in a command prompt for help.
>>>>>>
>>>>>> Also for expand help...
>>>>>> Paste the following line into Start | Run and click OK...
>>>>>>
>>>>>> hh ntcmds.chm::/expand.htm
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Hope this helps. Let us know.
>>>>>>
>>>>>> Wes
>>>>>> MS-MVP Windows Shell/User
>>>>>>
>>>>>> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
>>>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>>>>>> ok i was missing the space. now when i type in the proper " expand
>>>>>>> sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get
>>>>>>> is " cannot open input file sndvol32.ex what dose this mean? and
>>>>>>> what should i do next?
>>>>>>>
>>>>>>> "Elmo" wrote:
>>>>>>>
>>>>>>>> jj wrote:
>>>>>>>>> When I follow those instructions after the final cmd "expand
>>>>>>>>> sndvol32 etc..." it tells me "no destination specified for
>>>>>>>>> sndvol32.exe" What should I do next?
>>>>>>>>
>>>>>>>> The etc. above is the path to your System32 folder. They gave an
>>>>>>>> example, but you have to type in the path where it's actually
>>>>>>>> located on your system. One point of confusion might be the fact
>>>>>>>> that there's a space after:
>>>>>>>>
>>>>>>>> expand sndvol32.ex_
>>>>>>>>
>>>>>>>> Then, there's the vague folder name.
>>>>>>>>
>>>>>>>> "system_root\system32\sndvol32.exe"
>>>>>>>>
>>>>>>>> It's most likely:
>>>>>>>>
>>>>>>>> C:\Windows\System32\sndvol32.exe
>>>>>>>>
>>>>>>>> .. on your system.
>>>>>>>>
>>>>>>>>> "Ramesh, MS-MVP" wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> Hi jj,
>>>>>>>>>>
>>>>>>>>>> See if this applies.
>>>>>>>>>>
>>>>>>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
>>>>>>>>>> Receive an Error Message When You Try to Add It:
>>>>>>>>>> http://support.microsoft.com/kb/319095
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Regards,
>>>>>>>>>>
>>>>>>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
>>>>>>>>>> Windows® XP Troubleshooting
>>>>>>>>>> http://www.winhelponline.com
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
>>>>>>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
>>>>>>>>>> Everything was working properly and suddenly something happened.
>>>>>>>>>> I
>>>>>>>>>> can still
>>>>>>>>>> play dvds or cd's and hear the sound but nothing when i am using
>>>>>>>>>> the internet
>>>>>>>>>> ie radio station live stream or e-cards. when i load up the
>>>>>>>>>> laptop i get a pop-up window that says "unable to conect to the
>>>>>>>>>> volume control" i have gone through all of the troubleshooting
>>>>>>>>>> menus and can't solve the problem. Please
>>>>>>>>>> help?
>>>>>>>>>> Thank you
>>>>>>>>
>>>>>>>> hth,
>>>>>>>>
>>>>>>>> --
>>>>>>>> Joe =o)

Mr Vogel,
You are sooo very awsome!! thank you so much!! i got down past the kellys
corner stuff with net vol and now it works! thank you soo much i don't have
to do a system restore. I also didn't have to kill explorer. your fantastic
thank you for having so much patience.
JJ

"Wesley Vogel" wrote:

> Okie dokie, JJ, here's a list of things to try that I got from Kelly's
> Korner.
>
> The volume icon does not appear in the notification area (system tray)
>
> Open Sound and Audio Devices Properties...
> Click Start | Click Run | Type or paste: mmsys.cpl | Click OK |
> On the Volume Tab under Device Volume, put a check in the box that reads:
> Place volume icon in the taskbar.
>
> Click Start | Click Run | Type or paste: regsvr32 stobject.dll | Click
> OK | A message should popup saying that stobject.dll registered OK.
>
> Go here...
> http://www.kellys-korner-xp.com/xp_tweaks.htm
>
> Scroll down to...
> 320. Restore Volume/Net Icon to Notification Area
> Right click on: Restore Volume/Net Icon to Notification Area and click Save
> Target As.
> The Save As dialog should open.
> Click on the Desktop icon on the left to save netvol.reg to your Desktop.
> Click on the Save button.
> Locate netvol.reg on your Desktop, double click netvol.reg and click Yes to
> the import prompt.
> netvol.reg can be deleted after everything is fixed.
>
> Make sure Always show is enabled for Volume in Taskbar Properties.
> Right click the Taskbar | Properties | Taskbar tab | Customize button |
> Click on Volume | Click the V to display the choices | Click on Always show
> | Click OK | Click Apply | Click OK
>
> In Sound and Audio Devices Properties, make sure "Place volume icon in the
> taskbar" is checked. If it still doesn't work, here are two workarounds:
>
> Go to Start | Log off (log off then log back on).
>
> Kill explorer and restart it.
>
> Open the Task Manager...
> Ctrl + Shift + Escape | Click on the Processes tab | Locate and highlight
> explorer.exe | Right click explorer.exe | Click End Process | Click
> Yes to the Task Manager Warning that pops up | Click File on the Toolbar |
> Click New Task (Run...) | Type in: explorer | Click OK
>
> End Process on explorer.exe will make your Desktop, Taskbar and all programs
> disappear. This can be startling. Restarting explorer will bring
> everything back.
>
> This can fix/restore/reinitialize/refresh a lot of things.
>
> Good luck!
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:6BE38C49-37BE-4EA0-BA94-B8663A41151A@microsoft.com,
> jj <jj@discussions.microsoft.com> hunted and pecked:
> > Thank you very much for all the sugestions, i tried going to the system32
> > folder and dragging sndvol32 to the desktop. a new sndvol32 file
> > appeared in the system32 folder so i deleted the one on the desk top
> > however i still got the same message. I also tried taking my laptop to
> > the store that i bought it from and used their xp home cd to expand the
> > sndvol32 file as per the original instructions. it told me it had
> > expanded the file but i still had the same problem. the tech support guy
> > at the store downloaded the drivers and hot key utilities from tosiba
> > again and i no longer get the error message but i still can't get sound
> > from live feed or e-cards. Keep in mind that dvds,cds and other audio as
> > in tutorials on the net do still play. the tech support guy at the store
> > said i would have to backup my files and do a system restore. I am
> > really hoping you have seen this before (becasue i did mnage to expand
> > the sndvol32 file from the xp cd) and know a better solution.
> >
> > Thank you very very much for the help and suggestions you have allready
> > given me,
> >
> > JJ
> >
> > "Wesley Vogel" wrote:
> >
> >> OK, jj.
> >>
> >> I am not familiar with recovery CDs, but I do not think that they have an
> >> i386 folder. That is probably why you got the error message. I admit
> >> that I hadn't even thought of that.
> >>
> >> There are some other things that we can try. ;-)
> >>
> >> You could do a Search on the recovery CD for the sndvol32.ex_ file and we
> >> could try modifying the expand command.
> >>
> >> Let's try this. Instead of trying to expand sndvol32.ex_, let's find
> >> out if you have two sndvol32.exe files on your hard drive. Since
> >> Toshiba loaded XP on your machine I do not know if we can find two or
> >> not.
> >>
> >> The sndvol32.exe that is normally used exists in C:\WINDOWS\system32 or
> >> %windir%\system32. But there should be another copy in either
> >> C:\WINDOWS\system32\dllcache or C:\WINDOWS\ServicePackFiles. You should
> >> have one folder or the other.
> >>
> >> First, try this.
> >>
> >> Start | Run | Type: system32 | Click OK |
> >>
> >> Size the window so you can also see your Desktop.
> >> Scroll down to sndvol32.exe.
> >> Left click and drag sndvol32.exe to your Desktop.
> >> Wait just a minute.
> >> Now scroll down clear to the bottom of system32.
> >> Is there a new sndvol32.exe there?
> >>
> >> If there is a new sndvol32.exe delete the one on your Desktop.
> >> Close system32. You can delete the sndvol32.exe from your Desktop.
> >>
> >> That means that the bad sndvol32.exe file was replaced by a hopefully
> >> good copy from another folder. Hopefully the volume control now works.
> >>
> >> If there is NOT a new sndvol32.exe drag the one on your Desktop back into
> >> system32. Do NOT delete it.
> >> Close system32.
> >>
> >> That means that there wasn't another copy of sndvol32.exe to replace the
> >> bad copy.
> >>
> >> If there was no sndvol32.exe in the system32 folder that you could drag
> >> to the desktop in the first place, then we have to see if there is
> >> another copy of sndvol32.ex_ on your hard drive somewhere that we can
> >> expand.
> >>
> >> Search for sndvol32.ex_ using this as guidance...
> >> HOW TO: Search For Hidden Or System Files In Windows XP
> >> http://support.microsoft.com/kb/302347
> >>
> >> If none of this works, remove the 123 from 123WVogel955@comcast.net and
> >> E-mail me and I will E-mail you back with a copy of sndvol32.exe.
> >>
> >> --
> >> Hope this helps. Let us know.
> >>
> >> Wes
> >> MS-MVP Windows Shell/User
> >>
> >> In news:57A8968B-9648-4158-9DC4-BD05350D3470@microsoft.com,
> >> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>> yes i put the cd in the drive and used d: because that is my cd drive,
> >>> and that is the error that i got. but the cd that i have is y toshiba
> >>> recovery cd, it is not a xp cd. my laptop came preloaded, are these
> >>> cd's diferent? thank you for being so patient.
> >>>
> >>> "Wesley Vogel" wrote:
> >>>
> >>>> No bother, jj.
> >>>>
> >>>> We will keep doing this 'til one of us gets it right. ;-)
> >>>>
> >>>> Is your XP CD in your D: drive?
> >>>>
> >>>> I just did the command with no CD of any kind in either of my drives.
> >>>>
> >>>> This is the exact error that I got...
> >>>>
> >>>> Can't open input file: d:\i386\sndvol32.ex_.
> >>>>
> >>>> expand can't open the file because there is no CD that contains the
> >>>> file in either of the drives.
> >>>>
> >>>> Is D: the drive letter of the CD drive that your XP CD is in?
> >>>>
> >>>> If it is in a different drive, like E:, change the drive letter in the
> >>>> command.
> >>>>
> >>>> By the way, it makes no difference if the letters are UPPERCASE,
> >>>> lowercase or MiXeDcASe.
> >>>>
> >>>> --
> >>>> Hope this helps. Let us know.
> >>>>
> >>>> Wes
> >>>> MS-MVP Windows Shell/User
> >>>>
> >>>> In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
> >>>> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>>>> hi,
> >>>>> sorry to be such a bother. i looked up the expand/? like you said
> >>>>> and i get the part about telling it what to expand FROM and TO but i
> >>>>> don't understand what it is telling me. when i type in
> >>>>> d:\i386\sndvol32.ex_ C:\windows\system32\sndvol32.exe I still get
> >>>>> "can not open input file D:\i386\sndvol32/ex"
> >>>>> I am sorry, thank you for helping
> >>>>>
> >>>>> "Wesley Vogel" wrote:
> >>>>>
> >>>>>> Your missing this part D:\I386\
> >>>>>>
> >>>>>> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
> >>>>>>
> >>>>>> Change D to = your CD drive letter if it is different than D:
> >>>>>>
> >>>>>> This command should also work...
> >>>>>>
> >>>>>> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
> >>>>>>
> >>>>>> The Expand command has to know where to expand sndvol32.ex_ FROM and
> >>>>>> TO. It needs a Source and a Destination.
> >>>>>>
> >>>>>> Type expand /? in a command prompt for help.
> >>>>>>
> >>>>>> Also for expand help...
> >>>>>> Paste the following line into Start | Run and click OK...
> >>>>>>
> >>>>>> hh ntcmds.chm::/expand.htm
> >>>>>>
> >>>>>>
> >>>>>> --
> >>>>>> Hope this helps. Let us know.
> >>>>>>
> >>>>>> Wes
> >>>>>> MS-MVP Windows Shell/User
> >>>>>>
> >>>>>> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
> >>>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>>>>>> ok i was missing the space. now when i type in the proper " expand
> >>>>>>> sndvol32.ex_ c:\windows\system32\sndvol32.exe" the responce I get
> >>>>>>> is " cannot open input file sndvol32.ex what dose this mean? and
> >>>>>>> what should i do next?
> >>>>>>>
> >>>>>>> "Elmo" wrote:
> >>>>>>>
> >>>>>>>> jj wrote:
> >>>>>>>>> When I follow those instructions after the final cmd "expand
> >>>>>>>>> sndvol32 etc..." it tells me "no destination specified for
> >>>>>>>>> sndvol32.exe" What should I do next?
> >>>>>>>>
> >>>>>>>> The etc. above is the path to your System32 folder. They gave an
> >>>>>>>> example, but you have to type in the path where it's actually
> >>>>>>>> located on your system. One point of confusion might be the fact
> >>>>>>>> that there's a space after:
> >>>>>>>>
> >>>>>>>> expand sndvol32.ex_
> >>>>>>>>
> >>>>>>>> Then, there's the vague folder name.
> >>>>>>>>
> >>>>>>>> "system_root\system32\sndvol32.exe"
> >>>>>>>>
> >>>>>>>> It's most likely:
> >>>>>>>>
> >>>>>>>> C:\Windows\System32\sndvol32.exe
> >>>>>>>>
> >>>>>>>> .. on your system.
> >>>>>>>>
> >>>>>>>>> "Ramesh, MS-MVP" wrote:
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>> Hi jj,
> >>>>>>>>>>
> >>>>>>>>>> See if this applies.
> >>>>>>>>>>
> >>>>>>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
> >>>>>>>>>> Receive an Error Message When You Try to Add It:
> >>>>>>>>>> http://support.microsoft.com/kb/319095
> >>>>>>>>>>
> >>>>>>>>>> --
> >>>>>>>>>> Regards,
> >>>>>>>>>>
> >>>>>>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> >>>>>>>>>> Windows® XP Troubleshooting
> >>>>>>>>>> http://www.winhelponline.com
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
> >>>>>>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
> >>>>>>>>>> Everything was working properly and suddenly something happened.
> >>>>>>>>>> I
> >>>>>>>>>> can still
> >>>>>>>>>> play dvds or cd's and hear the sound but nothing when i am using
> >>>>>>>>>> the internet
> >>>>>>>>>> ie radio station live stream or e-cards. when i load up the
> >>>>>>>>>> laptop i get a pop-up window that says "unable to conect to the
> >>>>>>>>>> volume control" i have gone through all of the troubleshooting
> >>>>>>>>>> menus and can't solve the problem. Please
> >>>>>>>>>> help?
> >>>>>>>>>> Thank you
> >>>>>>>>
> >>>>>>>> hth,
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>> Joe =o)
>
>

JJ, I am so happy to hear that you got it fixed!!!

Keep having fun! :-)

By the way, Mr. Vogel is my Dad.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:20F7E175-6713-432B-BE90-4BB207C01274@microsoft.com,
jj <jj@discussions.microsoft.com> hunted and pecked:
> Mr Vogel,
> You are sooo very awsome!! thank you so much!! i got down past the
> kellys corner stuff with net vol and now it works! thank you soo much i
> don't have to do a system restore. I also didn't have to kill explorer.
> your fantastic thank you for having so much patience.
> JJ
>
> "Wesley Vogel" wrote:
>
>> Okie dokie, JJ, here's a list of things to try that I got from Kelly's
>> Korner.
>>
>> The volume icon does not appear in the notification area (system tray)
>>
>> Open Sound and Audio Devices Properties...
>> Click Start | Click Run | Type or paste: mmsys.cpl | Click OK |
>> On the Volume Tab under Device Volume, put a check in the box that reads:
>> Place volume icon in the taskbar.
>>
>> Click Start | Click Run | Type or paste: regsvr32 stobject.dll |
>> Click OK | A message should popup saying that stobject.dll registered OK.
>>
>> Go here...
>> http://www.kellys-korner-xp.com/xp_tweaks.htm
>>
>> Scroll down to...
>> 320. Restore Volume/Net Icon to Notification Area
>> Right click on: Restore Volume/Net Icon to Notification Area and click
>> Save Target As.
>> The Save As dialog should open.
>> Click on the Desktop icon on the left to save netvol.reg to your Desktop.
>> Click on the Save button.
>> Locate netvol.reg on your Desktop, double click netvol.reg and click Yes
>> to the import prompt.
>> netvol.reg can be deleted after everything is fixed.
>>
>> Make sure Always show is enabled for Volume in Taskbar Properties.
>> Right click the Taskbar | Properties | Taskbar tab | Customize button |
>> Click on Volume | Click the V to display the choices | Click on Always
>> show | Click OK | Click Apply | Click OK
>>
>> In Sound and Audio Devices Properties, make sure "Place volume icon in
>> the taskbar" is checked. If it still doesn't work, here are two
>> workarounds:
>>
>> Go to Start | Log off (log off then log back on).
>>
>> Kill explorer and restart it.
>>
>> Open the Task Manager...
>> Ctrl + Shift + Escape | Click on the Processes tab | Locate and highlight
>> explorer.exe | Right click explorer.exe | Click End Process | Click
>> Yes to the Task Manager Warning that pops up | Click File on the Toolbar
>> | Click New Task (Run...) | Type in: explorer | Click OK
>>
>> End Process on explorer.exe will make your Desktop, Taskbar and all
>> programs disappear. This can be startling. Restarting explorer will
>> bring everything back.
>>
>> This can fix/restore/reinitialize/refresh a lot of things.
>>
>> Good luck!
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:6BE38C49-37BE-4EA0-BA94-B8663A41151A@microsoft.com,
>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>> Thank you very much for all the sugestions, i tried going to the
>>> system32 folder and dragging sndvol32 to the desktop. a new sndvol32
>>> file appeared in the system32 folder so i deleted the one on the desk
>>> top however i still got the same message. I also tried taking my
>>> laptop to the store that i bought it from and used their xp home cd to
>>> expand the sndvol32 file as per the original instructions. it told me
>>> it had expanded the file but i still had the same problem. the tech
>>> support guy at the store downloaded the drivers and hot key utilities
>>> from tosiba again and i no longer get the error message but i still
>>> can't get sound from live feed or e-cards. Keep in mind that dvds,cds
>>> and other audio as in tutorials on the net do still play. the tech
>>> support guy at the store said i would have to backup my files and do a
>>> system restore. I am really hoping you have seen this before (becasue
>>> i did mnage to expand the sndvol32 file from the xp cd) and know a
>>> better solution.
>>>
>>> Thank you very very much for the help and suggestions you have allready
>>> given me,
>>>
>>> JJ
>>>
>>> "Wesley Vogel" wrote:
>>>
>>>> OK, jj.
>>>>
>>>> I am not familiar with recovery CDs, but I do not think that they have
>>>> an i386 folder. That is probably why you got the error message. I
>>>> admit that I hadn't even thought of that.
>>>>
>>>> There are some other things that we can try. ;-)
>>>>
>>>> You could do a Search on the recovery CD for the sndvol32.ex_ file and
>>>> we could try modifying the expand command.
>>>>
>>>> Let's try this. Instead of trying to expand sndvol32.ex_, let's find
>>>> out if you have two sndvol32.exe files on your hard drive. Since
>>>> Toshiba loaded XP on your machine I do not know if we can find two or
>>>> not.
>>>>
>>>> The sndvol32.exe that is normally used exists in C:\WINDOWS\system32 or
>>>> %windir%\system32. But there should be another copy in either
>>>> C:\WINDOWS\system32\dllcache or C:\WINDOWS\ServicePackFiles. You
>>>> should have one folder or the other.
>>>>
>>>> First, try this.
>>>>
>>>> Start | Run | Type: system32 | Click OK |
>>>>
>>>> Size the window so you can also see your Desktop.
>>>> Scroll down to sndvol32.exe.
>>>> Left click and drag sndvol32.exe to your Desktop.
>>>> Wait just a minute.
>>>> Now scroll down clear to the bottom of system32.
>>>> Is there a new sndvol32.exe there?
>>>>
>>>> If there is a new sndvol32.exe delete the one on your Desktop.
>>>> Close system32. You can delete the sndvol32.exe from your Desktop.
>>>>
>>>> That means that the bad sndvol32.exe file was replaced by a hopefully
>>>> good copy from another folder. Hopefully the volume control now works.
>>>>
>>>> If there is NOT a new sndvol32.exe drag the one on your Desktop back
>>>> into system32. Do NOT delete it.
>>>> Close system32.
>>>>
>>>> That means that there wasn't another copy of sndvol32.exe to replace
>>>> the bad copy.
>>>>
>>>> If there was no sndvol32.exe in the system32 folder that you could drag
>>>> to the desktop in the first place, then we have to see if there is
>>>> another copy of sndvol32.ex_ on your hard drive somewhere that we can
>>>> expand.
>>>>
>>>> Search for sndvol32.ex_ using this as guidance...
>>>> HOW TO: Search For Hidden Or System Files In Windows XP
>>>> http://support.microsoft.com/kb/302347
>>>>
>>>> If none of this works, remove the 123 from 123WVogel955@comcast.net
>>>> and E-mail me and I will E-mail you back with a copy of sndvol32.exe.
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>>
>>>> Wes
>>>> MS-MVP Windows Shell/User
>>>>
>>>> In news:57A8968B-9648-4158-9DC4-BD05350D3470@microsoft.com,
>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>>>> yes i put the cd in the drive and used d: because that is my cd drive,
>>>>> and that is the error that i got. but the cd that i have is y toshiba
>>>>> recovery cd, it is not a xp cd. my laptop came preloaded, are these
>>>>> cd's diferent? thank you for being so patient.
>>>>>
>>>>> "Wesley Vogel" wrote:
>>>>>
>>>>>> No bother, jj.
>>>>>>
>>>>>> We will keep doing this 'til one of us gets it right. ;-)
>>>>>>
>>>>>> Is your XP CD in your D: drive?
>>>>>>
>>>>>> I just did the command with no CD of any kind in either of my drives.
>>>>>>
>>>>>> This is the exact error that I got...
>>>>>>
>>>>>> Can't open input file: d:\i386\sndvol32.ex_.
>>>>>>
>>>>>> expand can't open the file because there is no CD that contains the
>>>>>> file in either of the drives.
>>>>>>
>>>>>> Is D: the drive letter of the CD drive that your XP CD is in?
>>>>>>
>>>>>> If it is in a different drive, like E:, change the drive letter in
>>>>>> the command.
>>>>>>
>>>>>> By the way, it makes no difference if the letters are UPPERCASE,
>>>>>> lowercase or MiXeDcASe.
>>>>>>
>>>>>> --
>>>>>> Hope this helps. Let us know.
>>>>>>
>>>>>> Wes
>>>>>> MS-MVP Windows Shell/User
>>>>>>
>>>>>> In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
>>>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>>>>>> hi,
>>>>>>> sorry to be such a bother. i looked up the expand/? like you said
>>>>>>> and i get the part about telling it what to expand FROM and TO but i
>>>>>>> don't understand what it is telling me. when i type in
>>>>>>> d:\i386\sndvol32.ex_ C:\windows\system32\sndvol32.exe I still get
>>>>>>> "can not open input file D:\i386\sndvol32/ex"
>>>>>>> I am sorry, thank you for helping
>>>>>>>
>>>>>>> "Wesley Vogel" wrote:
>>>>>>>
>>>>>>>> Your missing this part D:\I386\
>>>>>>>>
>>>>>>>> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
>>>>>>>>
>>>>>>>> Change D to = your CD drive letter if it is different than D:
>>>>>>>>
>>>>>>>> This command should also work...
>>>>>>>>
>>>>>>>> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
>>>>>>>>
>>>>>>>> The Expand command has to know where to expand sndvol32.ex_ FROM
>>>>>>>> and TO. It needs a Source and a Destination.
>>>>>>>>
>>>>>>>> Type expand /? in a command prompt for help.
>>>>>>>>
>>>>>>>> Also for expand help...
>>>>>>>> Paste the following line into Start | Run and click OK...
>>>>>>>>
>>>>>>>> hh ntcmds.chm::/expand.htm
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Hope this helps. Let us know.
>>>>>>>>
>>>>>>>> Wes
>>>>>>>> MS-MVP Windows Shell/User
>>>>>>>>
>>>>>>>> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
>>>>>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
>>>>>>>>> ok i was missing the space. now when i type in the proper "
>>>>>>>>> expand sndvol32.ex_ c:\windows\system32\sndvol32.exe" the
>>>>>>>>> responce I get is " cannot open input file sndvol32.ex what dose
>>>>>>>>> this mean? and what should i do next?
>>>>>>>>>
>>>>>>>>> "Elmo" wrote:
>>>>>>>>>
>>>>>>>>>> jj wrote:
>>>>>>>>>>> When I follow those instructions after the final cmd "expand
>>>>>>>>>>> sndvol32 etc..." it tells me "no destination specified for
>>>>>>>>>>> sndvol32.exe" What should I do next?
>>>>>>>>>>
>>>>>>>>>> The etc. above is the path to your System32 folder. They gave an
>>>>>>>>>> example, but you have to type in the path where it's actually
>>>>>>>>>> located on your system. One point of confusion might be the fact
>>>>>>>>>> that there's a space after:
>>>>>>>>>>
>>>>>>>>>> expand sndvol32.ex_
>>>>>>>>>>
>>>>>>>>>> Then, there's the vague folder name.
>>>>>>>>>>
>>>>>>>>>> "system_root\system32\sndvol32.exe"
>>>>>>>>>>
>>>>>>>>>> It's most likely:
>>>>>>>>>>
>>>>>>>>>> C:\Windows\System32\sndvol32.exe
>>>>>>>>>>
>>>>>>>>>> .. on your system.
>>>>>>>>>>
>>>>>>>>>>> "Ramesh, MS-MVP" wrote:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>> Hi jj,
>>>>>>>>>>>>
>>>>>>>>>>>> See if this applies.
>>>>>>>>>>>>
>>>>>>>>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
>>>>>>>>>>>> Receive an Error Message When You Try to Add It:
>>>>>>>>>>>> http://support.microsoft.com/kb/319095
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
>>>>>>>>>>>> Windows® XP
>>>>>>>>>>>> Troubleshooting http://www.winhelponline.com
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
>>>>>>>>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...
>>>>>>>>>>>> Everything was working properly and suddenly something
>>>>>>>>>>>> happened.
>>>>>>>>>>>> I
>>>>>>>>>>>> can still
>>>>>>>>>>>> play dvds or cd's and hear the sound but nothing when i am
>>>>>>>>>>>> using
>>>>>>>>>>>> the internet
>>>>>>>>>>>> ie radio station live stream or e-cards. when i load up the
>>>>>>>>>>>> laptop i get a pop-up window that says "unable to conect to the
>>>>>>>>>>>> volume control" i have gone through all of the troubleshooting
>>>>>>>>>>>> menus and can't solve the problem. Please
>>>>>>>>>>>> help?
>>>>>>>>>>>> Thank you
>>>>>>>>>>
>>>>>>>>>> hth,
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Joe =o)

My apologies "Mr." was my way of showing my great respect for your knowledge
and patience with my ignorance :D
thanks again i was getting really frustrated
JJ

"Wesley Vogel" wrote:

> JJ, I am so happy to hear that you got it fixed!!!
>
> Keep having fun! :-)
>
> By the way, Mr. Vogel is my Dad.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:20F7E175-6713-432B-BE90-4BB207C01274@microsoft.com,
> jj <jj@discussions.microsoft.com> hunted and pecked:
> > Mr Vogel,
> > You are sooo very awsome!! thank you so much!! i got down past the
> > kellys corner stuff with net vol and now it works! thank you soo much i
> > don't have to do a system restore. I also didn't have to kill explorer.
> > your fantastic thank you for having so much patience.
> > JJ
> >
> > "Wesley Vogel" wrote:
> >
> >> Okie dokie, JJ, here's a list of things to try that I got from Kelly's
> >> Korner.
> >>
> >> The volume icon does not appear in the notification area (system tray)
> >>
> >> Open Sound and Audio Devices Properties...
> >> Click Start | Click Run | Type or paste: mmsys.cpl | Click OK |
> >> On the Volume Tab under Device Volume, put a check in the box that reads:
> >> Place volume icon in the taskbar.
> >>
> >> Click Start | Click Run | Type or paste: regsvr32 stobject.dll |
> >> Click OK | A message should popup saying that stobject.dll registered OK.
> >>
> >> Go here...
> >> http://www.kellys-korner-xp.com/xp_tweaks.htm
> >>
> >> Scroll down to...
> >> 320. Restore Volume/Net Icon to Notification Area
> >> Right click on: Restore Volume/Net Icon to Notification Area and click
> >> Save Target As.
> >> The Save As dialog should open.
> >> Click on the Desktop icon on the left to save netvol.reg to your Desktop.
> >> Click on the Save button.
> >> Locate netvol.reg on your Desktop, double click netvol.reg and click Yes
> >> to the import prompt.
> >> netvol.reg can be deleted after everything is fixed.
> >>
> >> Make sure Always show is enabled for Volume in Taskbar Properties.
> >> Right click the Taskbar | Properties | Taskbar tab | Customize button |
> >> Click on Volume | Click the V to display the choices | Click on Always
> >> show | Click OK | Click Apply | Click OK
> >>
> >> In Sound and Audio Devices Properties, make sure "Place volume icon in
> >> the taskbar" is checked. If it still doesn't work, here are two
> >> workarounds:
> >>
> >> Go to Start | Log off (log off then log back on).
> >>
> >> Kill explorer and restart it.
> >>
> >> Open the Task Manager...
> >> Ctrl + Shift + Escape | Click on the Processes tab | Locate and highlight
> >> explorer.exe | Right click explorer.exe | Click End Process | Click
> >> Yes to the Task Manager Warning that pops up | Click File on the Toolbar
> >> | Click New Task (Run...) | Type in: explorer | Click OK
> >>
> >> End Process on explorer.exe will make your Desktop, Taskbar and all
> >> programs disappear. This can be startling. Restarting explorer will
> >> bring everything back.
> >>
> >> This can fix/restore/reinitialize/refresh a lot of things.
> >>
> >> Good luck!
> >>
> >> --
> >> Hope this helps. Let us know.
> >>
> >> Wes
> >> MS-MVP Windows Shell/User
> >>
> >> In news:6BE38C49-37BE-4EA0-BA94-B8663A41151A@microsoft.com,
> >> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>> Thank you very much for all the sugestions, i tried going to the
> >>> system32 folder and dragging sndvol32 to the desktop. a new sndvol32
> >>> file appeared in the system32 folder so i deleted the one on the desk
> >>> top however i still got the same message. I also tried taking my
> >>> laptop to the store that i bought it from and used their xp home cd to
> >>> expand the sndvol32 file as per the original instructions. it told me
> >>> it had expanded the file but i still had the same problem. the tech
> >>> support guy at the store downloaded the drivers and hot key utilities
> >>> from tosiba again and i no longer get the error message but i still
> >>> can't get sound from live feed or e-cards. Keep in mind that dvds,cds
> >>> and other audio as in tutorials on the net do still play. the tech
> >>> support guy at the store said i would have to backup my files and do a
> >>> system restore. I am really hoping you have seen this before (becasue
> >>> i did mnage to expand the sndvol32 file from the xp cd) and know a
> >>> better solution.
> >>>
> >>> Thank you very very much for the help and suggestions you have allready
> >>> given me,
> >>>
> >>> JJ
> >>>
> >>> "Wesley Vogel" wrote:
> >>>
> >>>> OK, jj.
> >>>>
> >>>> I am not familiar with recovery CDs, but I do not think that they have
> >>>> an i386 folder. That is probably why you got the error message. I
> >>>> admit that I hadn't even thought of that.
> >>>>
> >>>> There are some other things that we can try. ;-)
> >>>>
> >>>> You could do a Search on the recovery CD for the sndvol32.ex_ file and
> >>>> we could try modifying the expand command.
> >>>>
> >>>> Let's try this. Instead of trying to expand sndvol32.ex_, let's find
> >>>> out if you have two sndvol32.exe files on your hard drive. Since
> >>>> Toshiba loaded XP on your machine I do not know if we can find two or
> >>>> not.
> >>>>
> >>>> The sndvol32.exe that is normally used exists in C:\WINDOWS\system32 or
> >>>> %windir%\system32. But there should be another copy in either
> >>>> C:\WINDOWS\system32\dllcache or C:\WINDOWS\ServicePackFiles. You
> >>>> should have one folder or the other.
> >>>>
> >>>> First, try this.
> >>>>
> >>>> Start | Run | Type: system32 | Click OK |
> >>>>
> >>>> Size the window so you can also see your Desktop.
> >>>> Scroll down to sndvol32.exe.
> >>>> Left click and drag sndvol32.exe to your Desktop.
> >>>> Wait just a minute.
> >>>> Now scroll down clear to the bottom of system32.
> >>>> Is there a new sndvol32.exe there?
> >>>>
> >>>> If there is a new sndvol32.exe delete the one on your Desktop.
> >>>> Close system32. You can delete the sndvol32.exe from your Desktop.
> >>>>
> >>>> That means that the bad sndvol32.exe file was replaced by a hopefully
> >>>> good copy from another folder. Hopefully the volume control now works.
> >>>>
> >>>> If there is NOT a new sndvol32.exe drag the one on your Desktop back
> >>>> into system32. Do NOT delete it.
> >>>> Close system32.
> >>>>
> >>>> That means that there wasn't another copy of sndvol32.exe to replace
> >>>> the bad copy.
> >>>>
> >>>> If there was no sndvol32.exe in the system32 folder that you could drag
> >>>> to the desktop in the first place, then we have to see if there is
> >>>> another copy of sndvol32.ex_ on your hard drive somewhere that we can
> >>>> expand.
> >>>>
> >>>> Search for sndvol32.ex_ using this as guidance...
> >>>> HOW TO: Search For Hidden Or System Files In Windows XP
> >>>> http://support.microsoft.com/kb/302347
> >>>>
> >>>> If none of this works, remove the 123 from 123WVogel955@comcast.net
> >>>> and E-mail me and I will E-mail you back with a copy of sndvol32.exe.
> >>>>
> >>>> --
> >>>> Hope this helps. Let us know.
> >>>>
> >>>> Wes
> >>>> MS-MVP Windows Shell/User
> >>>>
> >>>> In news:57A8968B-9648-4158-9DC4-BD05350D3470@microsoft.com,
> >>>> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>>>> yes i put the cd in the drive and used d: because that is my cd drive,
> >>>>> and that is the error that i got. but the cd that i have is y toshiba
> >>>>> recovery cd, it is not a xp cd. my laptop came preloaded, are these
> >>>>> cd's diferent? thank you for being so patient.
> >>>>>
> >>>>> "Wesley Vogel" wrote:
> >>>>>
> >>>>>> No bother, jj.
> >>>>>>
> >>>>>> We will keep doing this 'til one of us gets it right. ;-)
> >>>>>>
> >>>>>> Is your XP CD in your D: drive?
> >>>>>>
> >>>>>> I just did the command with no CD of any kind in either of my drives.
> >>>>>>
> >>>>>> This is the exact error that I got...
> >>>>>>
> >>>>>> Can't open input file: d:\i386\sndvol32.ex_.
> >>>>>>
> >>>>>> expand can't open the file because there is no CD that contains the
> >>>>>> file in either of the drives.
> >>>>>>
> >>>>>> Is D: the drive letter of the CD drive that your XP CD is in?
> >>>>>>
> >>>>>> If it is in a different drive, like E:, change the drive letter in
> >>>>>> the command.
> >>>>>>
> >>>>>> By the way, it makes no difference if the letters are UPPERCASE,
> >>>>>> lowercase or MiXeDcASe.
> >>>>>>
> >>>>>> --
> >>>>>> Hope this helps. Let us know.
> >>>>>>
> >>>>>> Wes
> >>>>>> MS-MVP Windows Shell/User
> >>>>>>
> >>>>>> In news:3AFEF535-7DCF-422E-9587-EB0DDF69B242@microsoft.com,
> >>>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>>>>>> hi,
> >>>>>>> sorry to be such a bother. i looked up the expand/? like you said
> >>>>>>> and i get the part about telling it what to expand FROM and TO but i
> >>>>>>> don't understand what it is telling me. when i type in
> >>>>>>> d:\i386\sndvol32.ex_ C:\windows\system32\sndvol32.exe I still get
> >>>>>>> "can not open input file D:\i386\sndvol32/ex"
> >>>>>>> I am sorry, thank you for helping
> >>>>>>>
> >>>>>>> "Wesley Vogel" wrote:
> >>>>>>>
> >>>>>>>> Your missing this part D:\I386\
> >>>>>>>>
> >>>>>>>> expand D:\I386\sndvol32.ex_ c:\windows\system32\sndvol32.exe
> >>>>>>>>
> >>>>>>>> Change D to = your CD drive letter if it is different than D:
> >>>>>>>>
> >>>>>>>> This command should also work...
> >>>>>>>>
> >>>>>>>> expand D:\I386\sndvol32.ex_ %windir%\system32\sndvol32.exe
> >>>>>>>>
> >>>>>>>> The Expand command has to know where to expand sndvol32.ex_ FROM
> >>>>>>>> and TO. It needs a Source and a Destination.
> >>>>>>>>
> >>>>>>>> Type expand /? in a command prompt for help.
> >>>>>>>>
> >>>>>>>> Also for expand help...
> >>>>>>>> Paste the following line into Start | Run and click OK...
> >>>>>>>>
> >>>>>>>> hh ntcmds.chm::/expand.htm
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>> Hope this helps. Let us know.
> >>>>>>>>
> >>>>>>>> Wes
> >>>>>>>> MS-MVP Windows Shell/User
> >>>>>>>>
> >>>>>>>> In news:1C5E2AD8-9A0E-4D50-81A3-CC5EBEC4F23E@microsoft.com,
> >>>>>>>> jj <jj@discussions.microsoft.com> hunted and pecked:
> >>>>>>>>> ok i was missing the space. now when i type in the proper "
> >>>>>>>>> expand sndvol32.ex_ c:\windows\system32\sndvol32.exe" the
> >>>>>>>>> responce I get is " cannot open input file sndvol32.ex what dose
> >>>>>>>>> this mean? and what should i do next?
> >>>>>>>>>
> >>>>>>>>> "Elmo" wrote:
> >>>>>>>>>
> >>>>>>>>>> jj wrote:
> >>>>>>>>>>> When I follow those instructions after the final cmd "expand
> >>>>>>>>>>> sndvol32 etc..." it tells me "no destination specified for
> >>>>>>>>>>> sndvol32.exe" What should I do next?
> >>>>>>>>>>
> >>>>>>>>>> The etc. above is the path to your System32 folder. They gave an
> >>>>>>>>>> example, but you have to type in the path where it's actually
> >>>>>>>>>> located on your system. One point of confusion might be the fact
> >>>>>>>>>> that there's a space after:
> >>>>>>>>>>
> >>>>>>>>>> expand sndvol32.ex_
> >>>>>>>>>>
> >>>>>>>>>> Then, there's the vague folder name.
> >>>>>>>>>>
> >>>>>>>>>> "system_root\system32\sndvol32.exe"
> >>>>>>>>>>
> >>>>>>>>>> It's most likely:
> >>>>>>>>>>
> >>>>>>>>>> C:\Windows\System32\sndvol32.exe
> >>>>>>>>>>
> >>>>>>>>>> .. on your system.
> >>>>>>>>>>
> >>>>>>>>>>> "Ramesh, MS-MVP" wrote:
> >>>>>>>>>>>
> >>>>>>>>>>>
> >>>>>>>>>>>> Hi jj,
> >>>>>>>>>>>>
> >>>>>>>>>>>> See if this applies.
> >>>>>>>>>>>>
> >>>>>>>>>>>> Volume Icon Is Not Displayed in the Notification Area, and You
> >>>>>>>>>>>> Receive an Error Message When You Try to Add It:
> >>>>>>>>>>>> http://support.microsoft.com/kb/319095
> >>>>>>>>>>>>
> >>>>>>>>>>>> --
> >>>>>>>>>>>> Regards,
> >>>>>>>>>>>>
> >>>>>>>>>>>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> >>>>>>>>>>>> WindowsÃÃâ€*’‚ÂÂƚ® XP
> >>>>>>>>>>>> Troubleshooting http://www.winhelponline.com
> >>>>>>>>>>>>
> >>>>>>>>>>>>
> >>>>>>>>>>>> "jj" <jj@discussions.microsoft.com> wrote in message
> >>>>>>>>>>>> news:FD77121D-EFB8-4327-B14F-F6D093C5E9CB@microsoft.com...