can't delete document from print queue

I have XP home edition. Never had trouble with deleting docs in print
queue. Not a new printer or new compputer. Now it locks up and I can't
delete, bBasically shutting down printer. I have hp officejet 5500. I've
turned off and came back next day and the doc is still in the print queue
saying "deleting". Can anyone help me? I'm not networked.
--
karen

maybe deleting the printer might help, then reboot with your printer
unconnected...

driver may have crashed or settings are wrong, so reinstalling the driver
may be necessary.
--
~~~~~~~~~~~
"To be a 0 or is it to be the 1 ?
That is the data".......W.Gatespeare


"karen" wrote:

> I have XP home edition. Never had trouble with deleting docs in print
> queue. Not a new printer or new compputer. Now it locks up and I can't
> delete, bBasically shutting down printer. I have hp officejet 5500. I've
> turned off and came back next day and the doc is still in the print queue
> saying "deleting". Can anyone help me? I'm not networked.
> --
> karen

Unplug the printer for about 5 minutes. The memory will clear and the
document will be gone.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!



"karen" <karen@discussions.microsoft.com> wrote in message
news:19A060EA-620C-471D-A116-82F12578FD9D@microsoft.com...
>I have XP home edition. Never had trouble with deleting docs in print
> queue. Not a new printer or new compputer. Now it locks up and I can't
> delete, bBasically shutting down printer. I have hp officejet 5500.
> I've
> turned off and came back next day and the doc is still in the print queue
> saying "deleting". Can anyone help me? I'm not networked.
> --
> karen

Sorry! Meant to say:

Unplug the printer from the AC for about 5 minutes. The memory will clear
and the
document will be gone.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!



"Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
news:%23D8X2XYuGHA.5044@TK2MSFTNGP05.phx.gbl...
> Unplug the printer for about 5 minutes. The memory will clear and the
> document will be gone.
>
> --
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
>
>
> "karen" <karen@discussions.microsoft.com> wrote in message
> news:19A060EA-620C-471D-A116-82F12578FD9D@microsoft.com...
>>I have XP home edition. Never had trouble with deleting docs in print
>> queue. Not a new printer or new compputer. Now it locks up and I can't
>> delete, bBasically shutting down printer. I have hp officejet 5500.
>> I've
>> turned off and came back next day and the doc is still in the print queue
>> saying "deleting". Can anyone help me? I'm not networked.
>> --
>> karen
>
>