Application n Hang

I downloaded and installed 6 security updates. Now I cannot expand (+)
folders in Windows Explorer and cannot "Save as" to a specific folder
in Windows Office applications (Word, Excel) because I cannot expand
folder to show subfolders. Everything saves to "My Documents." Then
"My Documents" hangs up and I have to ctrl-alt-del to close. Some error
messages are "Hanging application WINWORD.EXE, version 11.06568.0, hang
module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
bucket 216392537". Help!


--
auwe

I'm having the same problem here. it's not just confined to word and excel,
but to all programmes. And it affects all file select dialog boxes, I first
encountered it through the browse for a picture to insert from file.

No doubt there are a lot of other people suffering this too

"auwe" wrote:

>
> I downloaded and installed 6 security updates. Now I cannot expand (+)
> folders in Windows Explorer and cannot "Save as" to a specific folder
> in Windows Office applications (Word, Excel) because I cannot expand
> folder to show subfolders. Everything saves to "My Documents." Then
> "My Documents" hangs up and I have to ctrl-alt-del to close. Some error
> messages are "Hanging application WINWORD.EXE, version 11.06568.0, hang
> module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
> bucket 216392537". Help!
>
>
> --
> auwe
>

Go To Add/Remove Programs, click "Show Updates" at top of window then scroll
down to KB908531 and remove it.

Now reboot your pc. It seems this update has created many problems. Post
you results in this thread for others to see.

"GC" <GC@discussions.microsoft.com> wrote in message
news:FB7475C4-4F35-4768-9DCC-2B8733E5CE45@microsoft.com...
> I'm having the same problem here. it's not just confined to word and
> excel,
> but to all programmes. And it affects all file select dialog boxes, I
> first
> encountered it through the browse for a picture to insert from file.
>
> No doubt there are a lot of other people suffering this too
>
> "auwe" wrote:
>
>>
>> I downloaded and installed 6 security updates. Now I cannot expand (+)
>> folders in Windows Explorer and cannot "Save as" to a specific folder
>> in Windows Office applications (Word, Excel) because I cannot expand
>> folder to show subfolders. Everything saves to "My Documents." Then
>> "My Documents" hangs up and I have to ctrl-alt-del to close. Some error
>> messages are "Hanging application WINWORD.EXE, version 11.06568.0, hang
>> module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
>> bucket 216392537". Help!
>>
>>
>> --
>> auwe
>>

Thank you, I was having the same problem and now it is fixed.

Lori

"MedRxman" wrote:

> Go To Add/Remove Programs, click "Show Updates" at top of window then scroll
> down to KB908531 and remove it.
>
> Now reboot your pc. It seems this update has created many problems. Post
> you results in this thread for others to see.
>
> "GC" <GC@discussions.microsoft.com> wrote in message
> news:FB7475C4-4F35-4768-9DCC-2B8733E5CE45@microsoft.com...
> > I'm having the same problem here. it's not just confined to word and
> > excel,
> > but to all programmes. And it affects all file select dialog boxes, I
> > first
> > encountered it through the browse for a picture to insert from file.
> >
> > No doubt there are a lot of other people suffering this too
> >
> > "auwe" wrote:
> >
> >>
> >> I downloaded and installed 6 security updates. Now I cannot expand (+)
> >> folders in Windows Explorer and cannot "Save as" to a specific folder
> >> in Windows Office applications (Word, Excel) because I cannot expand
> >> folder to show subfolders. Everything saves to "My Documents." Then
> >> "My Documents" hangs up and I have to ctrl-alt-del to close. Some error
> >> messages are "Hanging application WINWORD.EXE, version 11.06568.0, hang
> >> module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
> >> bucket 216392537". Help!
> >>
> >>
> >> --
> >> auwe
> >>
>
>
>

It works! Thank you! MedRxman, how did you figure this out?

MedRxman Wrote:
> Go To Add/Remove Programs, click "Show Updates" at top of window then
> scroll
> down to KB908531 and remove it.
>
> Now reboot your pc. It seems this update has created many problems.
> Post
> you results in this thread for others to see.
>
> "GC" GC@discussions.microsoft.com wrote in message
> news:FB7475C4-4F35-4768-9DCC-2B8733E5CE45@microsoft.com...
> I'm having the same problem here. it's not just confined to word and
> excel,
> but to all programmes. And it affects all file select dialog boxes, I
> first
> encountered it through the browse for a picture to insert from file.
>
> No doubt there are a lot of other people suffering this too
>
> "auwe" wrote:
>
>
> I downloaded and installed 6 security updates. Now I cannot expand
> (+)
> folders in Windows Explorer and cannot "Save as" to a specific folder
> in Windows Office applications (Word, Excel) because I cannot expand
> folder to show subfolders. Everything saves to "My Documents." Then
> "My Documents" hangs up and I have to ctrl-alt-del to close. Some
> error
> messages are "Hanging application WINWORD.EXE, version 11.06568.0,
> hang
> module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
> bucket 216392537". Help!
>
>
> --
> auwe
>


--
auwe

I spent £34 with Dell yesterday (and 4 hours on the phone) and they didn't
have a clue. They are ringing me back on Monday to reinstall my system. I
am just going to try the fix and if it works I can't wait for them to phone.
--
david


"auwe" wrote:

>
> It works! Thank you! MedRxman, how did you figure this out?
>
> MedRxman Wrote:
> > Go To Add/Remove Programs, click "Show Updates" at top of window then
> > scroll
> > down to KB908531 and remove it.
> >
> > Now reboot your pc. It seems this update has created many problems.
> > Post
> > you results in this thread for others to see.
> >
> > "GC" GC@discussions.microsoft.com wrote in message
> > news:FB7475C4-4F35-4768-9DCC-2B8733E5CE45@microsoft.com...
> > I'm having the same problem here. it's not just confined to word and
> > excel,
> > but to all programmes. And it affects all file select dialog boxes, I
> > first
> > encountered it through the browse for a picture to insert from file.
> >
> > No doubt there are a lot of other people suffering this too
> >
> > "auwe" wrote:
> >
> >
> > I downloaded and installed 6 security updates. Now I cannot expand
> > (+)
> > folders in Windows Explorer and cannot "Save as" to a specific folder
> > in Windows Office applications (Word, Excel) because I cannot expand
> > folder to show subfolders. Everything saves to "My Documents." Then
> > "My Documents" hangs up and I have to ctrl-alt-del to close. Some
> > error
> > messages are "Hanging application WINWORD.EXE, version 11.06568.0,
> > hang
> > module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
> > bucket 216392537". Help!
> >
> >
> > --
> > auwe
> >
>
>
> --
> auwe
>

Just spend a little time reading the newsgroups and look at som of the
preoblems and solutions. One day it may help you and you may help someone
else.

Glad it helped everyone here/

Happy Easter To All!
"auwe" <auwe.26adi1@pcbanter.net> wrote in message
news:auwe.26adi1@pcbanter.net...
>
> It works! Thank you! MedRxman, how did you figure this out?
>
> MedRxman Wrote:
>> Go To Add/Remove Programs, click "Show Updates" at top of window then
>> scroll
>> down to KB908531 and remove it.
>>
>> Now reboot your pc. It seems this update has created many problems.
>> Post
>> you results in this thread for others to see.
>>
>> "GC" GC@discussions.microsoft.com wrote in message
>> news:FB7475C4-4F35-4768-9DCC-2B8733E5CE45@microsoft.com...
>> I'm having the same problem here. it's not just confined to word and
>> excel,
>> but to all programmes. And it affects all file select dialog boxes, I
>> first
>> encountered it through the browse for a picture to insert from file.
>>
>> No doubt there are a lot of other people suffering this too
>>
>> "auwe" wrote:
>>
>>
>> I downloaded and installed 6 security updates. Now I cannot expand
>> (+)
>> folders in Windows Explorer and cannot "Save as" to a specific folder
>> in Windows Office applications (Word, Excel) because I cannot expand
>> folder to show subfolders. Everything saves to "My Documents." Then
>> "My Documents" hangs up and I have to ctrl-alt-del to close. Some
>> error
>> messages are "Hanging application WINWORD.EXE, version 11.06568.0,
>> hang
>> module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
>> bucket 216392537". Help!
>>
>>
>> --
>> auwe
>>
>
>
> --
> auwe

My computer keeps wanting to reinstall KB908531 when I boot. I read in
another forum: uninstall HP Share to Web, then reinstall KB908531;
will result in no conflict.
I did that and it seems to work! No noticable conflicts so far.

Happy Easter everyone!

MedRxman Wrote:
> Just spend a little time reading the newsgroups and look at som of the
> preoblems and solutions. One day it may help you and you may help
> someone
> else.
>
> Glad it helped everyone here/
>
> Happy Easter To All!
> "auwe" auwe.26adi1@pcbanter.net wrote in message
> news:auwe.26adi1@pcbanter.net...
>
> It works! Thank you! MedRxman, how did you figure this out?
>
> MedRxman Wrote:
> Go To Add/Remove Programs, click "Show Updates" at top of window then
> scroll
> down to KB908531 and remove it.
>
> Now reboot your pc. It seems this update has created many problems.
> Post
> you results in this thread for others to see.
>
> "GC" GC@discussions.microsoft.com wrote in message
> news:FB7475C4-4F35-4768-9DCC-2B8733E5CE45@microsoft.com...
> I'm having the same problem here. it's not just confined to word and
> excel,
> but to all programmes. And it affects all file select dialog boxes, I
> first
> encountered it through the browse for a picture to insert from file.
>
> No doubt there are a lot of other people suffering this too
>
> "auwe" wrote:
>
>
> I downloaded and installed 6 security updates. Now I cannot expand
> (+)
> folders in Windows Explorer and cannot "Save as" to a specific folder
> in Windows Office applications (Word, Excel) because I cannot expand
> folder to show subfolders. Everything saves to "My Documents." Then
> "My Documents" hangs up and I have to ctrl-alt-del to close. Some
> error
> messages are "Hanging application WINWORD.EXE, version 11.06568.0,
> hang
> module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
> bucket 216392537". Help!
>
>
> --
> auwe
>
>
>
> --
> auwe


--
auwe

"auwe" <auwe.269oi2@pcbanter.net> wrote in message
news:auwe.269oi2@pcbanter.net...
>
> I downloaded and installed 6 security updates. Now I cannot expand (+)
> folders in Windows Explorer and cannot "Save as" to a specific folder
> in Windows Office applications (Word, Excel) because I cannot expand
> folder to show subfolders. Everything saves to "My Documents." Then
> "My Documents" hangs up and I have to ctrl-alt-del to close. Some error
> messages are "Hanging application WINWORD.EXE, version 11.06568.0, hang
> module hungapp, version 0.0.0.0, hang address 0x00000000" and "Fault
> bucket 216392537". Help!
>
>
> --
> auwe

See fix at:
http://support.microsoft.com/kb/918165
George