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'email address not verified'

Windows XP Support


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  #1  
Old 03-02-2006
GTACONOR
 
Posts: n/a
'email address not verified'

I sign in to msn messenger, but I cannot change my display name, and it says
'email address not verified'. I get prompted, click here to verify but the
page it redirects me to does not seem to be of any use. I was wandering if
anyone could help....

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  #2  
Old 03-02-2006
Jonathan Kay [MVP]
 
Posts: n/a
You will need to verify your e-mail address. If you'd like a new verification e-mail sent to
you, simply go here:
https://memberservices.passport.net/...enger.msn.com/
Sign in to Passport when prompted, then click the "Confirm Now" button and then the "Send
Message" button.

Yes, you could contact Passport services:
https://accountservices.passport.net...lc=1033&vv=310
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  #3  
Old 04-02-2006
GTACONOR
 
Posts: n/a
Re: 'email address not verified'

Ok, this would work, but I am using an email address that forwards all emails
to another email address. The problem is, it will not forward the emails to
my current email address. there doesnt happen to be another way to verify?
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  #4  
Old 18-09-2006
Jim T.
 
Posts: n/a
I am just beginning to use MSN messenger, and have only 1 contact, my home
(wife). I have been using messenger effectively, but constantly get "e-mail
address not verified", which does not stop anything, but merely clogs up the
message screeen.
If you could show me how to either verify my home address, or get this
repeating notification dropped, I would appreciate it.
Thanks much.

I have the same issue with one of my staff members. email
verification has already been re-selected and it said that she was already
signed in...

So if it verified it already, why the reported message 'email address not
verified'?

How does she turn off this irritating canned response?

I had to go through this problem today, despite that I've had a passport
account for 3 years.

The simplest way is to login and then go to the account summary page. At
the top of this page, there will be a yellow box and in the box will be a
link to verify your account. Click on this link to get a new verification
email.

https://account.live.com/summarypage.aspx

It took me like 30 minutes to figure this out. Microsoft is so
clueless sometimes...

I try to verify my email and got
"Verification e-mail has been sent to my@email.address"
but no message in my mail box and no informaion about message in mailserver
logs.

my mail domain in .info TLD

Any suggestions?
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  #5  
Old 15-01-2009
Jon Halasz
 
Posts: n/a
Re: 'email address not verified' = no button to click on.

windows messenger works but my email address display also says 'email
address not verified'.

In order to verify my email address, I followed your instructions but I get
the following:
"Verify your e-mail address if you used your own e-mail address to create
your Windows Live ID (The e-mail address and password that you use to sign in
to Windows Live programs and services such as Windows Live Hotmail and
Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office
Live; and anywhere else that you see the Windows Live ID logo.) you might be
asked to verify your e-mail address.

1. Click Verify your e-mail address. ==Do not have this option/button to
click !
2. Make sure the e-mail address shown is correct, and then select Send me
verification e-mail.
3. When you receive the verification e-mail, follow the enclosed
instructions."
Verify your e-mail address
If you used your own e-mail address to create your Windows Live ID (The
e-mail address and password that you use to sign in to Windows Live programs
and services such as Windows Live Hotmail and Windows Live Messenger;
Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else
that you see the Windows Live ID logo.) you might be asked to verify your
e-mail address.

Click Verify your e-mail address.
Make sure the e-mail address shown is correct, and then select Send me
verification e-mail.
When you receive the verification e-mail, follow the enclosed instructions.
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  #6  
Old 09-04-2009
macutan
 
Posts: n/a
I did this verification procedure and it now says the address is verified
(this is for another email address not the one i'm using here to type this).
The problem still there, live messenger still shows that my address is not
verified eventhough when i logon to passport.com to verify it it says it has
already been verified...

I am having the same problem but it says I have already verified my account.
And each ling goes to the help page, which is of no help to me.

what am i missing here?
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  #7  
Old 02-08-2009
Jonathan Kay [MVP]
 
Posts: n/a
Since you've already been using Messenger I assume you didn't get the verification e-mail so
that you could verify yourself.

As such, you'll need to contact Passport Services and request a verification e-mail (form is
at the bottom):
https://accountservices.passport.net...lc=1033&vv=310

There's been two new versions of the Windows Live ID site since this post in 2006, I'm
actually surprised the link works at all.

Head over to:
https://account.live.com/verifysi.as...rp=summarypage

Click the 'Send e-mail' button and it will send you a verification e-mail with the
verification link you click to get verified.

The link is just being redirected to
https://help.live.com/help.aspx?proj...1&market=en-us

Yes the link changed a few years ago (note the original post is from 2006).

Instead, you can now send yourself a new verification e-mail:
https://account.live.com/verifysi.as...rp=summarypage

and if you're still having problems, you can contact Windows Live ID services:
https://support.live.com/default.aspx?productkey=wlid
After clicking the link, choose any option from the FAQ on the left, then choose 'Get more
help' at the bottom right, and then 'Get more support'.
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  #8  
Old 22-04-2010
Member
 
Join Date: Apr 2010
Posts: 1
Re: 'email address not verified'

I too was getting the "email address not verified" in Messenger. When I tried to verify my email address, it showed the following:

Verification not needed
Your e-mail address has either already been verified or it doesn't require verification.

Solution:
  1. Open Messenger
  2. Turn on Menu Bar
  3. Click Tools> Options
  4. Select (highlight) "Personal".
  5. In the Type your name as you want others to see it: field, remove the message "email address not verified". (Or edit the entire field to display your desired name)
  6. Click OK.
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