BAD_POOL_HEADER

[CostasD]

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My system restarts everytime after a blue screen error on the screen. The error that appear is BAD_POOL_HEADER, with the stopcode STOP: 0x00000019 (0x00000020, 0xe168b490, 0xei68b5c0, 0x2c260204). It appeared suddenly. I was installing a game. It is CIV4. The game installed well and was working fine. First I got the error after 10 minutes of playing this game. Then I got the same error again the very next day when I tried to launch it. The system works well if I do not start the game.

[Epstein]

Go in Event Viewer and there you can find error logs. In that I am sure you can find more detail information on your problem. On that basis you can simply troubleshoot the problem you are facing. And if you are unable to find anything simply post everything here. I think there is a issue with some system files of the game due to which you are facing problem. Try to re-install the game and then check back.

[SMichael]

I think you are running a pirated game. This kind of issue only appear when you use some kind of keygens or patches. It is essential that you must remove it at once or else there can be more issues in your system. But if you are running a genuine copy then you have to check online for any available patches or fix released for the game. Just run that and ensure that the game works more properly.