System restore error message

Hi, when i click on the system restore tab in system manager, I get

An exception occured while trying to run
"C:Windows\system32\shell32.dll,Control_RunDLL"C:\Windows\system32\sysdm.cpl",System"

Can anyone point in the right direction please. I don't know when this
started as I have not tried to use SR before, but I was trying to help a
friend with another problem when I noticed this on my machine.

Thanks, Steve.

You can run system restore from the Help main page, or from the start menu

--

Mark L. Ferguson (NOT an MS-MVP)
marfers notes for windows xp
http://www.geocities.com/marfer_mvp/chatNotes.htm
..
"Steve" <Steve@discussions.microsoft.com> wrote in message
news:52D4C8DA-01A2-45E7-A7D2-74964EE5AC28@microsoft.com...
> Hi, when i click on the system restore tab in system manager, I get
>
> An exception occured while trying to run
> "C:Windows\system32\shell32.dll,Control_RunDLL"C:\Windows\system32\sysdm.cpl",System"
>
> Can anyone point in the right direction please. I don't know when this
> started as I have not tried to use SR before, but I was trying to help a
> friend with another problem when I noticed this on my machine.
>
> Thanks, Steve.

Steve: I had this same problem a few weeks back after installing SP2. Another
user helped me out with this:
I found this while googling groups for
""C:\windows\system32\shell32.dll,control_rundll","C:\windows\system32\sysdm.cpl"
"
"Please follow these steps to reinstall the System Restore function.


1. Click Start, click Control Panel, switch to Classic View and
double-click Folder
Options.


2. Under the View tab, click to check "Show hidden files and folders", and
uncheck
"Hide protected operating system files", click Ok.


3. Launch Explorer or double-click My Computer, locate to C:\Windows\inf,
right-click on SR (SR.inf) and select install.


4. If the system requests the XP CD, please insert the CD into CD-ROM and
finish
the installation according to the instructions.


I hope this helps."




"Steve" wrote:

> Hi, when i click on the system restore tab in system manager, I get
>
> An exception occured while trying to run
> "C:Windows\system32\shell32.dll,Control_RunDLL"C:\Windows\system32\sysdm.cpl",System"
>
> Can anyone point in the right direction please. I don't know when this
> started as I have not tried to use SR before, but I was trying to help a
> friend with another problem when I noticed this on my machine.
>
> Thanks, Steve.

Thanks TedG, that seems to have sorted the problem. Did you find out what
caused the problem on your system. The only thing that I have done recently
is install SP2.

Steve.

"TedG" wrote:

> Steve: I had this same problem a few weeks back after installing SP2. Another
> user helped me out with this:
> I found this while googling groups for
> ""C:\windows\system32\shell32.dll,control_rundll","C:\windows\system32\sysdm.cpl"
> "
> "Please follow these steps to reinstall the System Restore function.
>
>
> 1. Click Start, click Control Panel, switch to Classic View and
> double-click Folder
> Options.
>
>
> 2. Under the View tab, click to check "Show hidden files and folders", and
> uncheck
> "Hide protected operating system files", click Ok.
>
>
> 3. Launch Explorer or double-click My Computer, locate to C:\Windows\inf,
> right-click on SR (SR.inf) and select install.
>
>
> 4. If the system requests the XP CD, please insert the CD into CD-ROM and
> finish
> the installation according to the instructions.
>
>
> I hope this helps."
>
>
>
>
> "Steve" wrote:
>
> > Hi, when i click on the system restore tab in system manager, I get
> >
> > An exception occured while trying to run
> > "C:Windows\system32\shell32.dll,Control_RunDLL"C:\Windows\system32\sysdm.cpl",System"
> >
> > Can anyone point in the right direction please. I don't know when this
> > started as I have not tried to use SR before, but I was trying to help a
> > friend with another problem when I noticed this on my machine.
> >
> > Thanks, Steve.

I want to say its something about the SP2 installation. Something didn't get
reset properly or something along those lines. Could be machine specific, my
PC is a Sony VAIO desktop. I didn't even know mine wasn't working until
another program popped up saying it could create a system restore point and
showed me the same error message you got. Little bugs and glitches. It took
me three attempts to load SP2 on my machine, still don't know if it was worth
it.

"Steve" wrote:

> Thanks TedG, that seems to have sorted the problem. Did you find out what
> caused the problem on your system. The only thing that I have done recently
> is install SP2.
>
> Steve.
>
> "TedG" wrote:
>
> > Steve: I had this same problem a few weeks back after installing SP2. Another
> > user helped me out with this:
> > I found this while googling groups for
> > ""C:\windows\system32\shell32.dll,control_rundll","C:\windows\system32\sysdm.cpl"
> > "
> > "Please follow these steps to reinstall the System Restore function.
> >
> >
> > 1. Click Start, click Control Panel, switch to Classic View and
> > double-click Folder
> > Options.
> >
> >
> > 2. Under the View tab, click to check "Show hidden files and folders", and
> > uncheck
> > "Hide protected operating system files", click Ok.
> >
> >
> > 3. Launch Explorer or double-click My Computer, locate to C:\Windows\inf,
> > right-click on SR (SR.inf) and select install.
> >
> >
> > 4. If the system requests the XP CD, please insert the CD into CD-ROM and
> > finish
> > the installation according to the instructions.
> >
> >
> > I hope this helps."
> >
> >
> >
> >
> > "Steve" wrote:
> >
> > > Hi, when i click on the system restore tab in system manager, I get
> > >
> > > An exception occured while trying to run
> > > "C:Windows\system32\shell32.dll,Control_RunDLL"C:\Windows\system32\sysdm.cpl",System"
> > >
> > > Can anyone point in the right direction please. I don't know when this
> > > started as I have not tried to use SR before, but I was trying to help a
> > > friend with another problem when I noticed this on my machine.
> > >
> > > Thanks, Steve.