Blue screen

I have played a game from a disc. When the game had finished I could not exit
game as none of the buttons would work. After rebooting my pc I had a blue
screen.I have copied event viewer error below

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 18/09/2005
Time: 17:24:52
User: N/A
Computer: KEN
Description:
Error code 100000c5, parameter1 00000004, parameter2 00000002, parameter3
00000001, parameter4 8054ae34.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 63 100000c
0020: 35 20 20 50 61 72 61 6d 5 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 34 2c 20 000004,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 31 2c 20 38 30 35 34 01, 8054
0050: 61 65 33 34 ae34

Can anyone please advise on this as I do not undestand any of these error
codes.

Thanks in anticipation

Details
This is the message received when I click the link,
Ken.
I am an O.A P novice at these things

We're sorry
There is no additional information about this issue in the Error and Event
Log Messages or Knowledge Base databases at this time. You can use the links
in the Support area to determine whether any additional information might be
available elsewhere.

Received the infamous blue screen error message below:

Stop: 0x0000008E (0x00000005, 0xBF803EB6, 0xF7AD37C4, 0x00000000)

Win32k.sys - Address BF803EB6 base at BF8000000, DateStamp 47 e0e106

However, I can't get any of the F8 commands to work.... I select Safe Mode
or Safe Mode with command promt...etc. but it always reverts back to the blue
screen. It would not be that hard to correct if I could get past the blue
screen. Any thoughts??? All the potential solutions resolve around getting
to the Safe Mode with command prompt but if I can't get there... out of luck.
Thanks.

This error refer to bad RAM, bad driver for software installed or Bad
Grpahic card and also an infection!
Did you tried to Boot with Last good know configuration from the Boot options?
Try to test your RAMs and the hard drive health. If the procedure to much
for you you can take the machine to your local repair shop to fix it for you.

[chacha]

Computer shut down with blue screen last night after I update my norton. After I reboot it, it showed "http://oca.microsoft.com/resredir.aspx?sid=1512&Bucket+OLD_IMAGE_w22n51.sys_IBM_ibmpmdrv&State=0&LCID=1033&OS=5.1.2600.2.0001 0100.2.0" Application not found

I am quite naive about computer and I don't know what should I do now?

Anyone can help?

Thanks a lot

What is your computer make and model?

Does the computer still boot?

Can you please post a complete copy of the Stop Error report?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.
Check for variants of the Stop Error message.

Are you using a 56k Connexant External modem?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

[chacha]

Thanks a lot, Gerry!

What I posted before was the complete copy of the Error report I got when automatic reboot the system.

I just uninstall my Norton. So far it runs good, but I just wondering whether there is real conflict between Norton and Windows XP. I will try your method, if the blue screen showed up again and take down the Error showed on the screen.

I am using wireless for my internet connection. It seems there is not any yellow question marks in Device Manager. But there is red X on Cisco Systems VPN Adapter

chacha

What version of Norton?

What is your computer make and model?

What is the CPU and how much RAM does your computer have? Right click on
the My Computer icon on your Desktop and select Properties to get this
information.

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

[chacha]

my norton is quite old one, if I remember correct, it is 2004 version. Right not I uninstall it. My laptop is IBM R51. Cup is Intel(R) Pentium(R) M processor 1500MHz, 1.5 GHz, 1.00GB of RAM.

Under commit charge, it showes:
Total is 555480, Limit 2523360 and peak is 558728


The following msg were copied form Even Viewer(I am not very sure that I copy the right things,but they are errors showed in Even Viewer), you can see some of them are the same.
Error code 1000000a, parameter1 ff1701f0, parameter2 00000002, parameter3 00000000, parameter4 804d9f68.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Error code 1000000a, parameter1 ff1701f0, parameter2 00000002, parameter3 00000000, parameter4 804d9f68.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Error code 1000000a, parameter1 ff1701f0, parameter2 00000002, parameter3 00000000, parameter4 804d9f68.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Thanks again for your help!!

[chacha]

The following message was showed on the blue screen

A problem has been detected and windows has been shut down to prevent damage to your computer.

IRQL_NOT_LESS_OR_EQUAL


Technical Information

*** STOP: 0X0000000A (0XFF1701F0, 0X00000002, 0X00000000, 0X804D9F68)

Beginning dump of physical memory
physical memory dump complete

contact your system administrater or technical support group for future assistance.


Thanks a lot

chacha

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793589.aspx

0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Typically due to a bad driver, or faulty or incompatible hardware or
software. Use the General Troubleshooting of STOP Messages checklist
above. Technically, this error condition means that a kernel-mode
process or driver tried to access a memory location to which it did not
have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was
too high. (A kernel-mode process can access only other processes that
have an IRQL lower than, or equal to, its own.)
Source: http://aumha.org/a/stop.htm

You receive a "Stop 0x0000000A" error message in Windows XP
http://support.microsoft.com/kb/314063/

That concludes what general information I have on the Stop Error.

My first inclination would be to try to eliminate the driver for your
Cisco Systems VPN Adapter as you have a known problem with that device.
Try Start. All Programs, Accessories, System Tools, System Information.
Next expand and select Components, Network, and Adapter. Select Edit,
Select All, then Edit, Copy and paste it into a blank document say Word.
Edit out all except that relating to the Cisco Systems VPN Adapter.
Please copy the remaining detail into a further post here.

It is interesting that Parameter 4 of the Stop Error produces a few
other similar reports in Google but no one in any thread seems to have
linked the problem to a solution.

Has your system automatically restarted since uninstalling Norton? If
you get another automatic restart try starting in Safe Mode. If it
starts OK this is an indication that there is a problematic driver which
does not load in safe mode.

You should not run such an old version of Norton. Anti-virus and
anti-spyware software needs to be up to date. Norton is not considered
by many not to be a good choice. There are a number of good freeware
alternatives readily available.

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.